Application Support Engineer

2 - 3 years

5 - 12 Lacs

Posted:1 day ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Application Support Engineer

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About the Role

Application Support Engineer

Key Responsibilities

  • Provide L1/L2 application support in a 247 environment.
  • Troubleshoot incidents using monitoring tools.
  • Work with JIRA, ServiceNow for ticket management.
  • Follow ITIL processes and prepare support documentation.

Required Skills

  • JIRA, ServiceNow
  • ITIL framework
  • Production support
  • Basic SQL & Linux

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