Lead / Senior Lead - Product Development National Payments Corporation Of India (NPCI)

8.0 - 12.0 years

0 Lacs

maharashtra

On-site

As a candidate for this role, you will be responsible for interacting with all participants, internal stakeholders, and different teams to support merchants and ensure business growth of the channel. You will need to establish strong working relationships with participants and their technical partners. Additionally, you will partner closely with product, business, and engineering leads to define the vision and agenda for the overall product. Your duties will include collecting and analyzing data to evaluate participant performance, identifying key performance indicators, and measuring progress against them. You will conduct regular audits on processes to assess team efficiency, productivity alignment, and quality metrics in alignment with business objectives. It will be crucial for you to effectively prioritize a complex workload, communicate clear timelines, and share project updates across all levels of the organization. Furthermore, you will be tasked with developing performance improvement plans to enhance overall performance through new processes, technologies, or training programs. You will need to analyze data and propose solutions to enhance the app experience by monitoring customer, tech, and marketplace trends. Communication of performance results to management and stakeholders, along with providing recommendations for improvement, will also be a key aspect of your role. The ideal candidate for this position should have at least 8 years of work experience, a strong portfolio of innovative and customer-centric ideas, and a track record of acquiring user data through usability studies and research. You should be adept at taking an iterative approach to solving business challenges and translating concepts into tangible representations to foster collaboration. Proficiency in User Interface Design, Information Architecture, and Interactive Design processes is essential, along with excellent cross-team communication skills and an understanding of business and technology processes. Experience in Fintech Product and Operations, proficiency in SQL/PostgreSQL, Excel, and Advanced Excel, as well as the ability to analyze XML & JSON API Logs are highly desirable skills for this role. You should be a high-energy team player with a willingness to learn and adapt quickly, along with familiarity with AI-powered business tools for research, analysis, and automation. If you possess the qualifications and skills mentioned above, we encourage you to apply for this exciting opportunity in our organization.,

Posted 4 days ago

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