Application Support Engineer

Job Description

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : SAP CRM Service Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and resolves issues within various components of critical business systems. Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring that all applications run smoothly to support business operations effectively. You will engage with users to understand their challenges and work diligently to implement solutions that enhance system functionality and user experience. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Assist in the documentation of processes and procedures to enhance team knowledge.- Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP CRM Service.- Strong analytical and problem-solving skills to diagnose and resolve issues effectively.- Experience with system monitoring tools to ensure optimal performance.- Ability to collaborate with cross-functional teams to implement solutions.- Familiarity with software development life cycle and application support methodologies. Additional Information:- The candidate should have minimum 3 years of experience in SAP CRM Service.- This position is based at our Bengaluru office.- A 15 years full time education is required. Mandatory to work from office 5 days - Sunday to Thursday Work Schedule Qualification 15 years full time education