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Application Engineer, Customer Service Desktop & Self-Service

Application Engineer, Customer Service Desktop & Self-Service

Pega

2 - 5 years

6 - 11 Lacs

bengaluru

Posted:1 week ago| Platform:

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Skills Required

application software application software support pega platform java software engineering css erp oracle customer service dbms javascript sales sql software development life cycle marketing devops j2ee scrum html agile pega api sdlc crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Meet Our Team:

Pegasystems develops strategic applications for sales, marketing, service and operations. Pega's applications streamline critical business operations, connect enterprises to their customers seamlessly in real-time across channels, and adapt to meet rapidly changing requirements. Pega's Global 500 customers include the world's largest and most sophisticated enterprises. Pega's applications, available on-premises or in the cloud, are built on its unified Pega platform, which uses visual tools to easily extend and change applications to meet clients' strategic business needs. Pega's clients report that Pega gives them the fastest time to value, extremely rapid deployment, efficient re-use and global scale. You shall be part of a highly energetic team that would leverage visual and easy-to-learn low code development tools for designing and developing business application software.

Picture Yourself at Pega:

Pega is changing the way the world builds Application Software. In this role, you will be part of highly engaged teams designing and developing best-in-class application solutions applying modern and cutting-edge technologies. This is your opportunity to be part of a creative and vibrant team to solve interesting client challenges.

What You'll Do at Pega:

Application Software Design and Development
Design, develop and implement high quality Application Software with minimal defects that conforms with suggested design patterns and best practices using Pega Platform
Design applications from modeling the data schema to building out the process flows to creating mock-ups for the interfaces leveraging Pega's Low code development methodology
Understand and deliver solutions to the business problem with end user empathy
Execute processes according to the Application Software Development Life Cycle
Work as part of a collaborative agile team of talented engineers following Agile Methodologies
Provide inputs to design documents
Take ownership of bugs and designing and implementing a story and drive it to completionDevelop and execute unit test cases to draft test your work
Provide effort and time estimates to complete work
Proactively provide feedback to Platform's Engineering team and participate in adoption and implementation testing for new Platform features.

Process Adoption and Learning

Follow scrum practices and report work status, progress and impediments in a timely fashionBecome technically proficient with Pega Platform technology/toolsContinuously look for opportunities to learn and improve skillsUnderstand the business context of the application landscapeLearn to use platform diagnostic tools to identify and communicate any potential risks/defects in the application

Who You Are:

You are a skilled Application Software engineer, who can explore best practices, understand requirements and write good quality code quickly.
You enjoy exploring the latest developments and best practices in the Application Software industry and applying them at work.
You take constructive feedback with an open mind and work to continuously improve yourself.
You are a self-starter, highly motivated, innovative, able to shift directions quickly when priorities change, and deliver against tight deadlines
You are proactive in seeking work assignments and exploring new areas.
You are committed to client success.

What You've Accomplished:

2-5 years of Application Software development experience, preferably in a product development company
Bachelors Degree in Computer Science, Computer applications or related field
Strong understanding of Application Software engineering concepts and practices.
Prior experience with enterprise systems including CRM, Industry applications, ERP and their corresponding business domain knowledge
Preferred experience developing integrations using APIs
Exhibit strong written and verbal communication skills
Solid understanding of, and practical experience with DevOps and Application Software Development Life Cycle (SDLC)
Practical experience with Agile/Scrum development methodology
Practical knowledge of Application Software design patterns
Have some exposure to project planning and effort estimation practices.
Ability to work collaboratively in a team to brainstorm, plan and develop new features.
Experience with one or more of the following: Java, J2EE, JavaScript, CSS, HTML, Oracle, DB2, MS SQL
Pega 7.x/8.x experience/certification is a plus.
Experience/Certification in specific to the alliance/tribe is a plus.Pega Offers You:
Gartner Analyst acclaimed technology leadership across our categories of products
Continuous learning and development opportunities
An innovative, inclusive, agile, flexible, and fun work environment
Competitive global benefits program inclusive of pay and bonus incentive, employee equity in the company

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Application Engineer, Customer Service Desktop & Self-Service