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9.0 years

0 Lacs

pune, maharashtra, india

On-site

Position Overview Job Title- L3 Support, AVP Location- Pune, India Role Description At the “Service, Solutions and AI” Domain, our mission is to revolutionize our Private Bank process landscape by implementing holistic, front-to-back process automation. We are committed to enhancing efficiency, agility, and innovation, with a keen focus on aligning every step of our processes with the customer’s needs and expectations. Our dedication extends to driving innovative technologies, such as AI & workflow services, to foster continuous improvement. We aim to deliver ‘best in class’ solutions across products, channels, brands, and regions, thereby transforming the way we serve our customers and setting new benchmarks in the industry. As an L2 Support Engineer, you will play a pivotal role in ensuring the stability, performance, and reliability of multiple business-critical applications. You will act as the bridge between end users, L2 support, and software vendor engineering teams, ensuring timely resolution of incidents and proactive issue management. What We’ll Offer You As part of our flexible scheme, here are just some of the benefits that you’ll enjoy Best in class leave policy Gender neutral parental leaves 100% reimbursement under childcare assistance benefit (gender neutral) Sponsorship for Industry relevant certifications and education Employee Assistance Program for you and your family members Comprehensive Hospitalization Insurance for you and your dependents Accident and Term life Insurance Complementary Health screening for 35 yrs. and above Your Key Responsibilities Diagnose and resolve complex technical issues escalated from L1 and L2 support, including in-depth analysis of existing processes and the underlying system landscape. Analyze system logs, perform root cause analysis, and implement long-term solutions to prevent recurrence. Act as a Subject Matter Expert (SME) for assigned applications, systems, or products, ensuring deep functional and technical understanding. Manage incident and problem tickets raised by stakeholders, ensuring timely resolution and clear communication throughout the lifecycle. Provide mentorship and technical guidance to junior team members and other support levels. Create and maintain comprehensive documentation, including known issues, resolution steps, and standard operating procedures. Develop internal technical guides and knowledge base articles to support both team operations and end-user self-service. Collaborate with development teams to identify, troubleshoot, and resolve software bugs or system-level issues. Work closely with IT Application Owners (ITAOs) to support technical deliverables and, when required, contribute to infrastructure development or support. Partner with cross-functional teams to provide technical insights and ensure alignment with business objectives. Demonstrate ownership by proactively initiating and driving L3-level tasks to completion without waiting for formal assignment. Communicate complex technical information effectively to non-technical stakeholders. Monitor system performance and reliability, implement preventive measures, and update monitoring configurations as needed. Administer and maintain monitoring tools (e.g., NewRelic, Geneos) and manage application job scheduling tools. Handle certificate renewals to ensure uninterrupted application functionality and compliance. Execute SQL and shell scripts upon business request, ensuring accuracy and auditability. Automate repetitive manual tasks using tools such as Ansible to improve operational efficiency. Participate in disaster recovery (DR) drills, system upgrades, patching, and other maintenance activities. Your Skills And Experience Experience in Technical Issue Resolution: At least 9+ years of experience diagnosing and resolving complex technical issues escalated from L1 and L2 support levels. System Monitoring and Analysis: Analyze system logs, monitor system health using tools, conduct root cause analysis, and implement solutions. Unix/Linux and Oracle Expertise: Proficiency in Unix/Linux operating systems and Oracle Database management. Windows Server and MS SQL Expertise: Proficient in managing and troubleshooting Windows Server environments and working with MS SQL Server for configuration, maintenance, and Database Management. SQL Proficiency: Strong command of SQL for querying, performance optimization, data analysis, and database management tasks. Shell Scripting (Linux and PowerShell): Proficient in developing and maintaining automation scripts using Linux shell scripting and Windows PowerShell for system administration, task automation, and operational efficiency. Certificate Management (SSL, TLS and Device Certificates): Experienced in managing SSL, TLS certificates and handling IEEE 802 device certificates for secure communication and authentication across systems. Networking Fundamentals: Knowledgeable in networking concepts and protocols, with practical experience in configuring and troubleshooting network-related issues in enterprise environments. Middleware and Tool Proficiency: Excellent knowledge of Unix/Linux, Webservices, messaging systems (JMS/MQ), and ticketing tools like ServiceNow. ITIL Process Knowledge: Familiarity with incident management, problem management, and handling service requests raised by business stakeholders. Application and Batch Processing: Experience with batch processing, application servers (Tomcat/Apache HTTPD), testing, and debugging. Monitoring and Scheduling Tools: Excellent knowledge of monitoring and scheduling tools; familiarity with UCD and BitBucket is a plus. Change Management Ownership: Ability to create and manage ServiceNow change tickets from initiation to production implementation with proactive ownership. DevOps and Collaboration Tools: Hands-on experience with DevOps tools and CI/CD pipelines including JIRA, Confluence, GIT, and BitBucket. System Housekeeping: Workable knowledge of housekeeping activities such as garbage collection and cache clearing. Troubleshooting and Analysis: Strong troubleshooting capabilities paired with solid analytical skills. Cloud Platform Exposure: Experience with cloud platforms, preferably GCP, though not mandatory. Unix/Linux Proficiency: Strong command over Unix/Linux systems including shell scripting and command-line operations. Analytical Thinking: Excellent analytical and conceptual thinking abilities. Agile Team Collaboration: Demonstrated independence and initiative in agile delivery teams. Cloud Architecture Understanding: High-level understanding of cloud models (IaaS, PaaS, SaaS) and ability to meet tight deadlines. CI/CD Pipeline Development: Skilled in using GitHub CI, Jenkins, TeamCity, Ansible, and building CI/CD pipelines. Source Control and Monitoring Tools: In-depth knowledge of source control systems (GitHub, BitBucket) and monitoring tools like Prometheus, Grafana, Geneos, AppDynamics, and New Relic. Infrastructure as Code: Familiarity with Infrastructure as Code tools like Terraform and relational databases. Enterprise Development Exposure: Basic experience in delivering quality code in enterprise-scale environments with exposure to cloud security and operations. Financial Services Domain Knowledge: Practical knowledge gained in Financial Services environments and database systems. Educational Qualification: Holds a bachelor’s degree in computer science or an equivalent field. Distributed Team Experience: Experience working with distributed development teams across Europe (Germany and Romania) and India, with familiarity in SDLC. Communication Skills: Excellent written and verbal communication skills across all levels, including senior management. How We’ll Support You Training and development to help you excel in your career Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs About Us And Our Teams Please visit our company website for further information: https://www.db.com/company/company.htm We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively. Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.

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4.0 years

0 Lacs

hyderabad, telangana, india

On-site

Line of Service Advisory Industry/Sector Not Applicable Specialism Operations Management Level Senior Associate Job Description & Summary At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. As a business application consulting generalist at PwC, you will provide consulting services for a wide range of business applications. You will leverage a broad understanding of various software solutions to assist clients in optimising operational efficiency through analysis, implementation, training, and support. Why PWC At PwC, you will be part of a vibrant community of solvers that leads with trust and creates distinctive outcomes for our clients and communities. This purpose-led and values-driven work, powered by technology in an environment that drives innovation, will enable you to make a tangible impact in the real world. We reward your contributions, support your wellbeing, and offer inclusive benefits, flexibility programmes and mentorship that will help you thrive in work and life. Together, we grow, learn, care, collaborate, and create a future of infinite experiences for each other. Learn more about us. At PwC, we believe in providing equal employment opportunities, without any discrimination on the grounds of gender, ethnic background, age, disability, marital status, sexual orientation, pregnancy, gender identity or expression, religion or other beliefs, perceived differences and status protected by law. We strive to create an environment where each one of our people can bring their true selves and contribute to their personal growth and the firm’s growth. To enable this, we have zero tolerance for any discrimination and harassment based on the above considerations. Job Description & Summary: A career within Enterprise Architecture services, will provide you with the opportunity to bring our clients a competitive advantage through defining their technology objectives, assessing solution options, and devising architectural solutions that help them achieve both strategic goals and meet operational requirements. We help build software and design data platforms, manage large volumes of client data, develop compliance procedures for data management, and continually researching new technologies to drive innovation and sustainable change. Responsibilities: · Roles and responsibilities: • JMeter, LoadRunner is mandatory. HTTP/HTML, SAP GUI, Tru client protocols (any 2 mandatory) • AppDynamics, DataDog is an added advantage. • Working in D365 Application is also an added advantage. • Collaborate with project teams to understand system requirements and design comprehensive performance test plans. • Develop performance test scenarios based on application architecture and business requirements. • Design realistic and scalable performance test scripts using industry-standard performance testing tools (e.g., LoadRunner, JMeter). • Collaborate with development and operations teams to ensure accurate representation of production scenarios in test scripts. • Execute performance tests in various environments, including development, testing, and production. • Monitor and analyze test results, identifying performance bottlenecks, and areas for improvement. • Conduct root cause analysis of performance issues and work with cross-functional teams to implement solutions. • Implement performance monitoring tools to capture real-time data during performance tests. • Analyze system performance metrics and generate comprehensive reports for stakeholders. • Propose and implement improvements to monitoring strategies for continuous performance evaluation. • Work closely with development, QA, and operations teams to communicate performance testing progress, findings, and recommendations. • Collaborate with architects and developers to optimize application code for better performance. • Create detailed documentation of performance test plans, scripts, and results. Prepare performance test summary reports and present findings to project stakeholders. Stay abreast of industry trends, tools, and best practices in performance testing and engineering. • Propose and implement process improvements to enhance the efficiency and effectiveness of performance testing efforts. Mandatory skill sets: 4+ years of hands-on experience in performance testing and engineering. • Proficiency in performance testing tools such as LoadRunner, JMeter, or equivalent. • Strong understanding of application architecture, databases, and networking concepts. • Good to have knowledge on Azure CI/CD • Effective communication and collaboration skills. • Experience with performance monitoring tools and APM solutions. • Experience in Chaos Engineering i.e., gremlin, Azure Chaos Studio, Litmus Chaos and AWS FIS • Clear concepts in cloud computing Preferred skill sets: Relevant certifications in performance testing/engineering are a plus Years of experience required: 4+ years Education qualification: B.E. / B.Tech / MCA/ M.E/ M.TECH/ MBA/ PGDM. All qualifications should be in regular full-time mode with no extension of course duration due to backlogs Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Master Degree, Bachelor Degree Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Performance Testing Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Reasoning, Analytical Thinking, Application Software, Business Data Analytics, Business Management, Business Technology, Business Transformation, Communication, Creativity, Documentation Development, Embracing Change, Emotional Regulation, Empathy, Implementation Research, Implementation Support, Implementing Technology, Inclusion, Intellectual Curiosity, Learning Agility, Optimism, Performance Assessment, Performance Management Software {+ 16 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Not Specified Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date

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6.0 years

0 Lacs

pune, maharashtra, india

On-site

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: This is a unique technology lead role providing a platform to lead the end-to-end project deliveries from a technical perspective which involves hands-on coding, building world class architectural solutions and walking on a road full of challenges. Asset Distribution Engine team works on the latest technologies, frameworks and tooling which provides a great opportunity to learn and grow on the job. You will be responsible for working on a module for software delivery Accountable for preparing the technical delivery plan and ensuring the timelines are met Implementation (Coding) of assigned modules/tasks, building reusable code bases and providing technical guidance to the team members Liaising with product owners, BAs and developers for clarity on stories, acceptance criteria and testing scope Working closely with architecture team to build solutions that appropriately address business needs and timelines having futuristic thought process and embedded design thinking Working with different stakeholders from different locations ensuring delivery is at focus Requirements To be successful in this role, you should meet the following requirements: Bachelors or Master Degree in relevant stream A minimum of 6 years' IT software Development experience Strong knowledge and hands on experience on Java 8 or above, SpringBoot, JUnits, Maven and SQL Extensive hands on experience on APIs and Web/micro Services (REST, SOAP) Hands on experience on React JS, Node JS, HTML5 and advanced CSS API Contract Design (RAML/Swagger) and design thinking Good knowledge in API integration, Service-oriented architecture and development Databases (relational, non-relational) ideally Oracle/ Mongo Experience on cloud platforms (PCF/AWS/GCP/Azure), Knowledge on GCP/IKP is a plus Tooling - Hands on experience on Sonar, Checkmarx, Jenkins, GitHub etc Experience working in Agile, DevOps using JIRA/Confluence, Splunk, AppDynamics, CI/CD automation Excellent interpersonal and communication skills as he/she has to work in global environments The successful candidate will also meet the following requirements: (Good to have Requirements) Be an approachable and supportive team member with a collaborative attitude within a demanding environment Have an attitude for continuous learning Constantly work towards improving technical / platform knowledge of the team Be flexible under pressure and a team player & a delivery oriented person You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

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8.0 years

0 Lacs

pune, maharashtra, india

On-site

Job Description Must have strong experience in Mainframe technology (COBOL, DB2, CICS, JCL, VSAM etc.) to Involve in System Testing, SIT, Functional and Regression Testing Test Cases and its execution. Need to Create, Run & execute JCLs in Mainframe, Validate the job status in spool, and have problem solving skills to resolve JCL errors, experience in writing in complex SQL Queries run Mainframe DB post execution. Identify and escalate risks and issues to project management and managers, Daily status progress reporting to project stakeholders, senior management, attend project calls and meetings and support e2e SIT, UAT and Penny Test Well versed with the different testing methodologies (waterfall, Scrum, Agile etc.), techniques phases tools and can use the same as per the project requirement. Execute tests, track and monitor defects/Stories to closure and produce test metrics and test reports using GitHub / Jenkins / using Automation tool etc. Must have excellent oral and written communications skills, ability to accept and deliver assistance to meet deadlines, self-directed, organized capable of multi-tasking. Should have good analytical and problem-solving skills. Should have experience in creating reports in JIRA, sharepoint and confluence etc. Leadership and Guidance Must have experience in creating test estimation, test strategy and assisting associates to create Test Plan. Should be providing regular updates to management while managing day-to-day testing activities, such as test monitoring and status reporting at the end of the testing day. Nurture team members on mainframe and fucntional skills and expertise e.g., REXX, JCL, COBOL, DB2, VSAM and CICS, Core Banking (Lending products, Product ledger management, Fees and interest etc.) Assign tasks based on individual skills and workload, ensuring efficient use of resources Track team progress and individual contributions against goals and deadlines Requirements The successful candidate will also meet the following requirements: Senior Software Engineer in Testing with extensive Mainframe development and Testing experience with 8 + Years minimum experience and should be an SME in Mainframe Testing (zSeries) – JCL, DB2, COBOL, CICS, Endeavour, File Manager, Debugging the programs. Knowledge and usage of tools File Manager/File Aid, Xpeditor, Endevor and SPUFI Knowledge in Unsecured and secured lending area in Banking products e.g. Personal loans, Consumer loans, Mortgage, BACS (Direct Debit / Direct Credit) payments Should be able to view and read the JCLs to the testing environment using production JCLs. Should be able to analyze the COBOL, DB2 code when required and analyze abends from spool and usage of debugging tools. Able to create Test Scenarios, Test cases, Test Cases Execution using TOSCA, ALM JIRA and Quality Centre on mainframe-based systems and applications. Excellent Communication Skills TOSCA, GitHub, Jenkins, CICD Pipeline, ALM JIRA etc. - experience good to have. Cloud, GCP, Performance Testing (Jmeter, Performance center, Appdynamics) – Experience good to have Other Retail /wholesale Banking Experience – good to have. You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

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5.0 - 8.0 years

10 - 20 Lacs

hyderabad

Hybrid

Key Skills: Cloud, Kubernetes, Python, Jenkins, OpenTelemetry, AppDynamics, Site Reliability Engineer. Roles & Responsibilities: Design, implement, and manage cloud infrastructure to ensure high availability and reliability. Utilize Kubernetes for container orchestration and management. Develop and maintain monitoring solutions using OpenTelemetry and AppDynamics. Automate deployment processes using Jenkins. Collaborate with cross-functional teams to troubleshoot and resolve issues in production environments. Continuously improve system performance and reliability through proactive monitoring and incident response. Participate in on-call rotations to ensure uptime and handle high-severity incidents. Establish SLOs, SLIs, and SLAs in line with business expectations. Implement automated recovery solutions and contribute to chaos engineering practices. Support CI/CD pipelines by integrating observability and automated validation checks. Document root cause analyses, incident retrospectives, and system architecture changes. Experience Required: 5 - 8 years of experience managing large-scale cloud environments with Kubernetes and cloud-native tools. Strong scripting skills in Python for automation and tooling. Demonstrated ability to configure and optimize Jenkins pipelines for continuous integration and deployment. Hands-on experience implementing distributed tracing and observability using OpenTelemetry. Working knowledge of performance monitoring and diagnostics with AppDynamics. Experience handling production incidents, driving post-incident reviews, and implementing preventive measures. Familiarity with cloud cost optimization and resource scaling best practices. Education: Any Graduation.

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5.0 - 10.0 years

7 - 12 Lacs

pune

Work from Office

BMCs SaaS Ops team is looking for a DevOps Engineer to join us and design, develop, and implement complex applications, using the latest technologies. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Participate in all aspects of SaaS product development, from requirements analysis to product release and sustaining. Drive the adoption of the DevOps process and tools across the organization. Learn and implement cutting-edge technologies and tools to build best of class enterprise SaaS solutions. Deliver high-quality enterprise SaaS offerings on schedule Develop Continuous Delivery Pipeline To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have at least 5 years in a DevOps\SRE role You implemented CI\CD pipelines with best practices You have experience in Kubernetes You have knowledge in AWS\Azure Cloud implementation You worked with GIT repository and JIRA tools You are passionate about quality and demonstrate creativity and innovation in enhancing the product. You are a problem-solver with good analytical skills You are a team player with effective communication skills Whilst these are nice to have, our team can help you develop in the following skills: SRE practices GitHub/ Spinnaker/Jenkins/Maven/ JIRA etc. Automation Playbooks (Ansible) Infrastructure-as-a-code (IaaC) using Terraform/Cloud Formation Template/ ARM Template Scripting in Bash/Python/Go Microservices, Database, API implementation Monitoring Tools, such as Prometheus/Jager/Grafana /AppDynamic, DataDog, Nagios etc.) Agile/Scrum process

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8.0 - 10.0 years

6 - 10 Lacs

bengaluru

Work from Office

Our SaaS Ops department focuses on delivering SaaS excellence and a great SaaS experience for our customers. We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, so if youre looking for a place where your ideas will be heard this is the place for you! BMCs SaaS Ops team is looking for a Senior DevOps Engineer to join us and design, develop, and implement complex applications, using the latest technologies. Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Participate in all aspects of SaaS product development, from requirements analysis to product release and sustaining. Drive the adoption of the DevOps process and tools across the organization. Learn and implement cutting-edge technologies and tools to build best of class enterprise SaaS solutions. Deliver high-quality enterprise SaaS offerings on schedule Develop Continuous Delivery Pipeline To ensure youre set up for success, you will bring the following skillset & experience: You can embrace, live and breathe our BMC values every day! You have at least 8-10 years in a DevOps\SRE role You implemented CI\CD pipelines with best practices You have experience in Kubernetes You have knowledge in AWS\Azure Cloud implementation You worked with GIT repository and JIRA tools You are passionate about quality and demonstrate creativity and innovation in enhancing the product. You are a problem-solver with good analytical skills You are a team player with effective communication skills Whilst these are nice to have, our team can help you develop in the following skills: SRE practices GitHub/ Spinnaker/Jenkins/Maven/ JIRA etc. Automation Playbooks (Ansible) Infrastructure-as-a-code (IaaC) using Terraform/Cloud Formation Template/ ARM Template Scripting in Bash/Python/Go Microservices, Database, API implementation Monitoring Tools, such as Prometheus/Jager/Grafana /AppDynamic, DataDog, Nagios etc.) Agile/Scrum process

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170.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Key Responsibilities This role is responsible for designing and developing repeatable on-premise and hybrid cloud architectures through the combination of best practices on infrastructure as codes, orchestrations, toolings, CI/CD, GitOps, etc. utilising these architectures from development to production environments; making reference implementations for these architectures; and continuously improve these architectures to adopt the growing demands in both internal and external customers/stakeholders. The potential candidate for this role should be the technical lead for the team on anything related to DevOps and Cloud infrastructures; drive engagement and motivate the team to success; be committed to continuously challenge self for the better; adhere to small and consistent increments that can deliver value and impact to the business; have Agile and growth mindsets; and strive for excellence Strategy Awareness and understanding of the Group’s business strategy and model appropriate to the role. Business Awareness and understanding of Trade Finance, the wider business, economic, and market environment in which the Group operates. Processes Awareness and understanding of the Bank’s change management processes and DevOps practices. People & Talent Lead through example and build the appropriate culture and values. Set appropriate tone and expectations from their team and work in collaboration with risk and control partners. Ensure the provision of ongoing training and development of people and ensure that holders of all critical functions are suitably skilled and qualified for their roles ensuring that they have effective supervision in place to mitigate any risks. Employ, engage, and retain high quality people, with succession planning for critical roles. Responsibility to review team structure/capacity plans. Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those responsibilities and objectives. Risk Management Awareness and understanding of the Bank’s risk management processes and practices. Governance Awareness and understanding of the Bank’s governance frameworks applicable to Trade Finance and practices that support them Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters. Lead to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Serve as a Director of the Board Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association (or equivalent) Key stakeholders CIB Trade ITO Team Qualifications At least one (1) year of Kubernetes administration experience, Certified Kubernetes Administrator (CKA) and/or Certified Kubernetes Application Developer (CKAD) credential(s) a plus but not required Linux preferably with RHCE v7/v8 certification Automation with Ansible and Terraform Observability with Prometheus and Grafana Cloud on AWS and/or Azure CI/CD of pipelines as code on Jenkins Scripting/Programming with Bash, Groovy, Python, Ruby and/or Go Skills And Experience System Administration (GNU/Linux, *nix) On-demand Infrastructure/Cloud Computing, Storage, and Infrastructure (SaaS, PaaS, IaaS) Virtualization, Containerisation, and Orchestration (Docker, Docker Swarm, Kubernetes) Continuous Integration/Deployment (CI/CD) and Automation (Jenkins, Ansible) Project Management Infrastructure/service monitoring and log aggregation design and implementation (Appdynamics, ELK, Grafana, Prometheus etc) Distributed data processing frameworks (Hadoop, Spark, etc), big data platforms (EMR, HDInsight, etc) NoSQL and RDBMS Design and Administration (MongoDB, PostgreSQL, Elasticsearch) Change Management Coordination Software Development DevOps Process Design and Implementation About Standard Chartered We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together We Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term What We Offer In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing. Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations. Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum. Flexible working options based around home and office locations, with flexible working patterns. Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning. Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

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5.0 - 10.0 years

15 - 30 Lacs

bengaluru, delhi / ncr, mumbai (all areas)

Hybrid

Were Hiring: L2 Production Support – Application & System Monitoring Roles (50+ Openings | 3–12 Yrs Experience | 2 Levels & Multiple Designations) Location: Mumbai / Pune / Chandigarh / Bengaluru / Gurugram / Noida / New Delhi (WFO, Hybrid, or Remote Based on Role) Industry: Fortune 500 Client Projects (Staffing via Hatchtra Innotech Pvt. Ltd.) Employment Type: Full-Time | Contract (C2H) Rapid hiring with 50+ open positions across two levels About us: We are a leading staffing and workforce solutions company, trusted by Fortune 500 organizations and global enterprises to build their technology teams. When you join us, you’ll work directly with our Fortune 500 client teams that power mission-critical systems worldwide. About the Role We are hiring skilled L2 Production Support professionals to join a high-performance operations team responsible for real-time monitoring, issue resolution, and stability of mission-critical enterprise systems. Whether you're a mid-level engineer or a senior technical lead, this is your chance to work on global platforms, contribute to uptime and automation, and collaborate with cross-functional teams in a high-stakes production environment. Open Positions & Designations Level 1 – L2 Production Support Engineer (3–8 Yrs) Designations: Support Engineer Senior Support Engineer Application Support Analyst Application Support Specialist Ideal For: Mid-level engineers who thrive on debugging, automation, and ensuring smooth system operations. Level 2 – L2 Production Support Lead (8+ Yrs) Designations: Technical Lead – Production Support Production Support Lead Ideal For: Senior professionals ready to own production stability, lead incidents, and guide technical teams in high-availability environments. Key Responsibilities (Role-Based) L2 Production Support Engineer (3–8 Yrs) Monitor production systems, resolve incidents in real time Write and optimize SQL queries for issue resolution Automate recurring UNIX/Linux tasks Use tools like Splunk, Grafana, and AppDynamics for diagnostics Investigate and close L2 tickets, ensuring SLA compliance Collaborate with Dev, QA, and Infra teams during releases and issues L2 Production Support Lead (8+ Yrs) Own the resolution of critical incidents and escalations Perform root cause analysis and implement long-term fixes Debug Java-based systems and analyze logs Lead and mentor junior support engineers Oversee production stability, uptime, and performance tuning Partner with global stakeholders to drive support strategy Skills & Tools Core Technologies SQL: Querying, tuning, data investigation UNIX/Linux: Shell scripting, cron jobs, automation Java: Debugging and log analysis (Lead Level) Monitoring Tools Splunk Grafana AppDynamics Methodologies & Practices ITIL (Incident, Change, Problem Management) Escalation Management On-call & 24x7 Production Support Root Cause & Impact Analysis Qualifications Bachelor’s degree in Computer Science, Engineering, or related IT field 3–12 years of relevant experience in Production or Application Support Proficiency in SQL, UNIX/Linux; Java experience for senior roles Exposure to monitoring tools and ticketing systems Strong communication, documentation, and cross-team collaboration skills Why Join Us? Be part of a high-impact, mission-critical operations team Work with global cross-functional engineering and support groups Hands-on with modern production tooling & enterprise systems Flexible work modes – WFO, Hybrid, or Fully Remote (role-based) How to Apply For quick consideration, please email your resume and include the desired position and experience level (e.g., “Data Engineer – Mid-Level”) in the subject line.

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5.0 - 8.0 years

6 - 10 Lacs

hyderabad

Work from Office

Role Purpose The purpose of this role is to support delivery through development and deployment of tools. Do 1. Provide tool design, development and deployment support for the project delivery a. Interact with the internal project or client to understand the project requirement from a tool perspective b. Design the solution keeping in mind the tool requirements, current tools available as well as details on licenses required etc. c. Provide budget and timeline estimates for the tool development/ deployment as required d. For any new tool development, identify sources for development (internal or 3rd party) and work with the project managers on the development of the tool keeping in mind the production rollout timelines e. Conduct commercial discussions with the 3rd party vendors for licenses or tool development f. Conduct appropriate testing to ensure error free deployment of the tool on the project g. Ensure deployment of tool on time and within the estimated budget Mandatory Skills: Dynatrace AIOPS .Experience: 5-8 Years .>

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5.0 - 10.0 years

13 - 17 Lacs

hyderabad

Work from Office

Overview We are seeking a self-driven, inquisitive, and curious Site Reliability Engineer (SRE) to drive reliability, availability, performance, and security across our global digital product ecosystem. This role is central to ensuring a seamless and resilient experience for our users by blending deep engineering expertise with operational excellence and automation. You will be part of a global SRE practice supporting a portfolio of 260+ modern cloud-native applications across consumer, commercial, supply chain, and enablement functions. Your mission: prevent incidents before they occur, ensure rapid recovery when they do, and build scalable systems that evolve with our growing business. Responsibilities Champion reliability, observability, and operational excellence across mission-critical applications. Develop and maintain service-level indicators (SLIs), objectives (SLOs), and error budgets to measure and improve system performance. Implement automated monitoring, alerting, and recovery mechanisms to reduce manual intervention and improve response times. Collaborate closely with software engineering, platform, and operations teams to embed SRE practices across the development lifecycle. Lead and participate in incident response, root cause analysis, and postmortem reviews to drive long-term improvements. Identify and eliminate sources of toil through automation, tooling, and process refinement. Continuously improve resiliency design, capacity planning, and release management in production systems. Influence engineering teams with best practices on cloud-native architecture, observability, and deployment strategies. Qualifications Required Skills: 5+ years of experience in production engineering, DevOps, or SRE roles. Strong foundation in Linux systems, networking, and cloud platforms (Azure, AWS, or GCP). Hands-on experience with observability tools (e.g., AppDynamics, Prometheus, Grafana, ELK, FullStory). Proficiency in scripting or programming (e.g., Python, Bash, Go) and automation frameworks (e.g., Ansible, Terraform). Deep understanding of CI/CD pipelines, release strategies, and deployment automation. Experience in managing high-scale, distributed systems in cloud-native environments. Strong analytical skills and a passion for continuous improvement. Preferred Skills: Familiarity with microservices, Kubernetes, containers, and service mesh architecture. Exposure to incident and problem management frameworks (e.g., ITIL, RCA practices). Experience working in global teams supporting mission-critical applications.

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5.0 - 8.0 years

9 - 14 Lacs

chennai

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: dynaTrace . Experience: 5-8 Years .

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3.0 - 8.0 years

2 - 6 Lacs

mumbai

Work from Office

Job Title - L2 Production Support Experience - 3 to 8 Years Job Location - Bangalore Work Mode - WFO Notice Period - Immediate Joiner / 30 days Max Key Responsibilities: 1. Monitor production systems and respond to incidents, alerts, and escalations in a timely manner2. Perform root cause analysis and provide fixes for recurring issues3. Write and optimize SQL queries to analyse and resolve data-related issues4. Manage and automate routine UNIX/Linux system tasks5. Work closely with development, QA, and infrastructure teams to ensure seamless production operations6. Participate in on-call rotation and ensure 24x7 availability during support shifts Required Skills and Experience: 1. 3+ years of experience in Production Support or Application Support roles2. Proficiency in SQL (querying, data analysis, basic performance tuning)3. Good working experience with UNIX/Linux commands and scripting4. Exposure to monitoring tools (e.g., Splunk, Grafana, AppDynamics) is a plus5. Ability to handle pressure and manage incidents independently6. Excellent problem-solving and communication skills

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8.0 - 13.0 years

4 - 8 Lacs

mumbai

Remote

Notice Period - Immediate Joiner / 30 days Max Key Responsibilities: 1. Monitor production systems and respond to incidents, alerts, and escalations in a timely manner2. Perform root cause analysis and provide fixes for recurring issues3. Troubleshoot application-level issues in Java-based systems4. Write and optimize SQL queries to analyze and resolve data-related issues5. Manage and automate routine UNIX/Linux system tasks6. Work closely with development, QA, and infrastructure teams to ensure seamless production operations7. Participate in on-call rotation and ensure 24x7 availability during support shifts Required Skills and Experience: 1. 8+ years of experience in Production Support or Application Support roles2. Strong hands-on knowledge of Java (debugging, log analysis)3. Proficiency in SQL (querying, data analysis, basic performance tuning)4. Good working experience with UNIX/Linux commands and scripting5. Exposure to monitoring tools (e.g., Splunk, Grafana, AppDynamics) is a plus6. Ability to handle pressure and manage incidents independently7. Excellent problem-solving and communication skills

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5.0 years

0 Lacs

hyderabad, telangana, india

On-site

We are seeking a highly skilled and analytical Senior QA Engineer specializing in Application Performance and Regression Testing . This role is crucial for ensuring the stability, scalability, and reliability of our enterprise applications, particularly as we modernize and migrate existing workloads to cloud environments like AWS and Azure. The ideal candidate will possess a strong blend of application performance engineering expertise, meticulous regression testing practices, and a solid understanding of cloud-native architectures. You will be responsible for designing, executing, and analyzing performance and regression tests, identifying critical bottlenecks, and ensuring seamless application functionality post-migration. Responsibilities: Application Performance Testing & Engineering: Design, develop, and execute comprehensive performance test plans and strategies for complex enterprise applications, including workload modeling, stress, soak, and scalability testing. Create and maintain performance test scripts using tools such as JMeter, LoadRunner, k6 , or similar, ensuring accurate simulation of user behavior and business transactions. Monitor and analyze application performance metrics (e.g., response times, throughput, resource utilization, error rates) using APM tools (e.g., Dynatrace, New Relic, AppDynamics, CloudWatch, Azure Monitor) to identify bottlenecks and areas for optimization. Collaborate closely with development, DevOps, and cloud engineering teams to pinpoint root causes of performance degradation and recommend solutions. Conduct performance baselining and compare results against non-functional requirements and pre-migration benchmarks to validate performance improvements or identify regressions. Provide insights into the impact of cloud infrastructure configurations (e.g., instance types, database performance, networking) on application performance. Application Regression Testing (Cloud Migration Focus): Develop and execute robust regression test suites to ensure that new features, bug fixes, and especially cloud migrations do not introduce new defects or negatively impact existing application functionality and performance. Verify the integrity of migrated applications within AWS and Azure environments, focusing on application-level functionality, data consistency, service interactions, and configuration adherence post-migration. Actively participate in all phases of the cloud migration process , focusing specifically on the quality assurance of application functionality, performance, and data integrity within the new cloud landscape. Review and analyze system specifications, architectural designs, and migration plans to ensure comprehensive test coverage for functional, integration, and performance aspects of migrated applications. Engage in functional, integration, and system regression testing of cloud-deployed applications, microservices, and their integrated components. Defect Management & Reporting: Identify, document, and meticulously track defects related to application functionality, performance, and regressions. Collaborate effectively with development and cloud engineering teams to prioritize, troubleshoot, and coordinate defect resolution. Generate detailed testing reports and metrics for management review, providing clear insights into application performance, regression status, and overall quality, particularly in the context of cloud migrations. Collaboration & Best Practices: Contribute to the continuous improvement of performance and regression testing methodologies , tools, and processes. Work with development teams to incorporate performance testing best practices earlier in the development lifecycle (Shift-Left). Utilize version control systems effectively for test assets (scripts, plans, data). Maintain a fair understanding of application security considerations as they relate to performance and functional integrity. Communicate complex ideas and technical information clearly and concisely through excellent verbal and written communication skills to both technical and non-technical stakeholders. AI Adoptions : Should adapt to new AI standards in Testing and implement the same in house to improve team productivity and efficiency Qualifications: Bachelor's degree in Computer Science, Engineering, or a related field. 5+ years of dedicated experience in Application Performance Testing and Engineering. 3+ years of experience in Application Regression Testing , particularly in complex enterprise environments. Demonstrated expertise with performance testing tools such as JMeter (strong proficiency required), LoadRunner, or k6. Hands-on experience in at least two significant engagements involving the analysis and migration of existing enterprise applications to AWS or Azure , with a focus on ensuring application quality and performance post-migration. Solid understanding of application architectures (monolithic, microservices), databases, and network fundamentals. Familiarity with APM tools and cloud-native monitoring services (e.g., AWS CloudWatch, Azure Monitor). Experience with version control systems (e.g., Git). Strong analytical and problem-solving skills, with the ability to diagnose performance bottlenecks and root causes of defects. Excellent communication and collaboration skills. Thank you Purnima Solanki

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3.0 years

0 Lacs

mumbai, maharashtra, india

Remote

About Us MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent. We empower businesses by providing world-class software engineers, operations support, and infrastructure to help them grow faster and better. Job Title: Performance Tester Experience Required: 3+ Years Location: Navi Mumbai Job Description: We are looking for experienced Performance Testers to join our team for a large banking client in Navi Mumbai. The ideal candidates should have strong expertise in JMeter and performance testing practices, along with solid analytical and problem-solving skills. Key Responsibilities: Design, develop, and execute performance test scripts using JMeter Analyze test results to identify bottlenecks, scalability issues, and performance gaps Work closely with development, QA, and business teams to define performance test requirements Document test scenarios, test data, and results for review and knowledge sharing Provide recommendations to improve system stability, scalability, and performance. Participate in Agile ceremonies, sprint planning, and project discussions Required Skills & Qualifications: Minimum 3 years of hands-on experience with JMeter. Strong understanding of performance testing methodologies, load testing, stress testing, and endurance testing. Good knowledge of analyzing performance test results and identifying root causes. Educational Qualification: B.E./B.Tech (any stream) OR MCA OR M.Sc. (IT). Must have passed or be willing to clear ISTQB Foundation Level (or equivalent) within 3 months of joining (exam cost will be reimbursed by Mphasis) Strong analytical, troubleshooting, and communication skills. Good to Have (Optional Skills): Experience in Core Java for scripting and custom test development Knowledge of application monitoring tools (e.g., Dynatrace, AppDynamics, Grafana) Familiarity with CI/CD pipelines and performance testing integration. Other Details: Shift would be applicable, but women candidates would work in general shift (8 AM – 5 PM /10 AM – 7 PM) Employment Type: Full-time

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3.0 years

0 Lacs

mumbai, maharashtra, india

Remote

About Us MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent. We empower businesses by providing world-class software engineers, operations support, and infrastructure to help them grow faster and better. Job Title: Performance Tester Experience Required: 3+ Years Location: Navi Mumbai Job Description: We are looking for experienced Performance Testers to join our team for a large banking client in Navi Mumbai. The ideal candidates should have strong expertise in JMeter and performance testing practices, along with solid analytical and problem-solving skills. Key Responsibilities: Design, develop, and execute performance test scripts using JMeter Analyze test results to identify bottlenecks, scalability issues, and performance gaps Work closely with development, QA, and business teams to define performance test requirements Document test scenarios, test data, and results for review and knowledge sharing Provide recommendations to improve system stability, scalability, and performance. Participate in Agile ceremonies, sprint planning, and project discussions Required Skills & Qualifications: Minimum 3 years of hands-on experience with JMeter. Strong understanding of performance testing methodologies, load testing, stress testing, and endurance testing. Good knowledge of analyzing performance test results and identifying root causes. Educational Qualification: B.E./B.Tech (any stream) OR MCA OR M.Sc. (IT). Must have passed or be willing to clear ISTQB Foundation Level (or equivalent) within 3 months of joining (exam cost will be reimbursed by Mphasis) Strong analytical, troubleshooting, and communication skills. Good to Have (Optional Skills): Experience in Core Java for scripting and custom test development Knowledge of application monitoring tools (e.g., Dynatrace, AppDynamics, Grafana) Familiarity with CI/CD pipelines and performance testing integration. Other Details: Shift would be applicable, but women candidates would work in general shift (8 AM – 5 PM /10 AM – 7 PM) Employment Type: Full-time

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3.0 years

0 Lacs

hyderabad, telangana, india

On-site

Job Description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Consultant Specialist. In this role, you will: Database Testing, Performance and UAT Testing. Perform technical and non-functional validations (response time, architecture pattern, resource consumptions) across the development life cycle. Develop LoadRunner/JMeter scripts to perform test web services and Micro service applications; monitor services during runs to identify areas for improvement. Create and execute performance test scripts in accordance with best practices & techniques, gather metrics, record raw data and prepare test results Analyse and profile performance issues with AppDynamics. Analyse system performance limitations and determining the best approach and techniques to test. Requirements To be successful in this role, you should meet the following requirements: Experience of atleast 6+ yrs is required Expertise in Automation, Performance and Manual Testing Working Experience in Agile Software Methodology (Scrum and Kanban), SDLC, STLC 3 to 4 years of experience in Selenium WebDriver, Maven, TestNG. Proficiency in test case creation and execution, test data identification, development of automated test scripts and execution. Good understanding of the hierarchy of requirements like epics, User stories, tasks. Extensive working experience in Functional, System, Regression Testing, Web Application Testing, Database Testing, Performance and UAT Testing. 2 to 3 years of relevant work experience conducting PERFORMANCE testing of mission critical applications. Experience in Implementation of the Continuous Integration pipeline using GitHub, Performance Center and Jenkins or other tools You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSDI

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0 years

0 Lacs

hyderabad, telangana, india

On-site

About Company : They balance innovation with an open, friendly culture and the backing of a long-established parent company, known for its ethical reputation. We guide customers from what’s now to what’s next by unlocking the value of their data and applications to solve their digital challenges, achieving outcomes that benefit both business and society. About Client: Our client is a global digital solutions and technology consulting company headquartered in Mumbai, India. The company generates annual revenue of over $4.29 billion (₹35,517 crore), reflecting a 4.4% year-over-year growth in USD terms. It has a workforce of around 86,000 professionals operating in more than 40 countries and serves a global client base of over 700 organizations. Our client operates across several major industry sectors, including Banking, Financial Services & Insurance (BFSI), Technology, Media & Telecommunications (TMT), Healthcare & Life Sciences, and Manufacturing & Consumer. In the past year, the company achieved a net profit of $553.4 million (₹4,584.6 crore), marking a 1.4% increase from the previous year. It also recorded a strong order inflow of $5.6 billion, up 15.7% year-over-year, highlighting growing demand across its service lines. Key focus areas include Digital Transformation, Enterprise AI, Data & Analytics, and Product Engineering—reflecting its strategic commitment to driving innovation and value for clients across industries. Job Title: Performance Testing Location: Hyderabad, Pune Experience: 6+ yrs Job Type : Contract to hire. Notice Period: Immediate Mandatory Skills: Performance Testing, JMeter, LoadRunner, AppDynamics, Dynatrace Key Responsibilities: Design, develop, and execute performance test plans and scenarios. Use tools such as Apache JMeter and LoadRunner for load, stress, endurance, and spike testing. Monitor application performance using AppDynamics to identify bottlenecks and root causes. Analyze test results and provide detailed performance reports and improvement recommendations. Collaborate with developers, QA teams, and DevOps to optimize system performance. Create performance benchmarks and assist in capacity planning. Maintain documentation related to performance testing strategies and results. Qualifications: Bachelors degree in engineering and related field. Seniority Level Mid-Senior level Industry IT Services and IT Consulting Employment Type Contract Job Functions Business Development Consulting

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3.0 - 5.0 years

0 Lacs

mumbai, maharashtra

On-site

CE (Support Services)Mumbai Posted On 05 Sep 2025 End Date 04 Nov 2025 Required Experience 3 - 5 Years Basic Section No. Of Openings 1 Designation Application Support Engineer Closing Date 04 Nov 2025 Organisational MainBU Reliability Engineering Sub BU CE (Support Services) Country India Region India State Maharashtra City Mumbai Working Location Fort Client Location NA Skills Skill APM Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Hands on experience of APM (Application Performance Monitoring) > Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIM > Experience on Ticketing tool like Service Now, Jira, ITSM > Good Knowledge of SQL and Linux and Basic understanding of Java > Basic understanding of Incident Management Process and Lifecycle > Basic understanding of SLA/KPIs > Basic knowledge of Microsoft Excel and Power Point > Good Decision making, analytical and time management skills. > Multitasking abilities > Ability to work from office. > Ability to commute to office on self-basis. > Excellent communication skills > Flexibility to work in 24/7 shifts > Providing RCA for Incidents and preparing chronology. > Supporting Application Team with SR and extracting result from Database as required.

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5.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

Performance AssuranceNavi Mumbai Posted On 05 Sep 2025 End Date 04 Nov 2025 Required Experience 5 - 7 Years Basic Section No. Of Openings 1 Designation Associate Test Lead Closing Date 04 Nov 2025 Organisational MainBU Reliability Engineering Sub BU Performance Assurance Country India Region India 1 State Maharashtra City Navi Mumbai Working Location Airoli Client Location NA Skills Skill J-METER Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Relevant work experience in one of the automation and performance testing tools: like: Silk Performer/Appium, JMeter/Load runner/VSTS. • Prior experience in troubleshooting using APM tools such as Dynatrace or AppDynamics. Prior experience in handling a performance or automation test team. Strong hand in Core Java / dot net, Javascript and SQL queries. Good exposure to Web Services REST, SOAP, JSON, XML, HTTP. Should have expertise in different kinds of Test Automation Framework Design & development, Design Patterns, Cross browser test automation, Parallel executions implementation (Multiple browsers and devices)

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7.0 years

0 Lacs

pune, maharashtra, india

On-site

Responsibilities Implementing, configuring custom changes, and deploying new Application release upgrades. Setup new environments & deploying solutions. Building proactive Monitoring & alerting service. Automation using ansible, python, Perl scripting. Setup & securing new Application instances. Change management, Building deployment and rollback plans and procedures. Creating and maintaining knowledge base for various technical resolutions. Create and setup deployment scripts for different environments (i. Test properties vs Prod properties). Configure and optimize instances and web servers for optimal performance. (ex : adjusting default connection limits, adjusting request queuing thresholds). AWS troubleshooting support. Support, Architect and Implement alongside Technical & Operations teams to meet our customers' individual needs for their infrastructure & application deployments. Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents). Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible. Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale. Drive customer communication during critical events. Provide on-call off hour support and flexible to work in 24-7 shift environment. Qualifications 7+ years of relevant experience. Excellent hands-on experience in managing Application Support (3 tier/2 tier apps). Strong problem solving, analytical and communication skills. Exposure in handling complex application performance issues. Exposure to APM tools like AppDynamics, Dynatrace. Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN). Good experience in a DevOps environment / Operations team / Infrastructure Operations team. Excellent Troubleshooting skills. OS level knowledge (Windows or Linux). Database skills ( SQL ,Oracle or Postgres / Casandra). Application Server ( skills on any of Middleware technologies e. Tomcat , WebLogic , WebSphere). Ability to identify the underlying root cause of performance issues & mitigate bottlenecks. Good understanding on Networking , Load balancers. Good communication both written and verbal. Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc. Experience in working with tools like OpsGenie, Nagios, Rundeck,. Good understanding in Kubernetes. Additional Skills Desired Cloud / Application level Security experience. Experience in Banking & Financial domain. Has worked in an Agile / Sprint development model (ref:hirist.tech)

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5.0 - 9.0 years

0 Lacs

maharashtra

On-site

As an IT Infrastructure and Application Monitoring Services expert at Capgemini, you will play a crucial role in shaping your career while being supported by a collaborative global community. Your responsibilities will include integrating monitoring tools for event management and automation, demonstrating proficiency in ITIL Processes and Monitoring Concepts, and managing Budget, Project, and Vendor requirements. You will lead a team of 5-10 members and deliver monitoring solutions that meet customer requirements, offering consultation on the best possible solutions. With a minimum of 5 years of experience, you will be well-versed in Monitoring Tools such as Dynatrace SaaS, ScienceLogic, Appdynamics, New Relic, and Microfocus tools. Additionally, you will possess basic knowledge of IT Infrastructure and Application Monitoring Services, understand ITSM Processes with Agile Methodology, and have the ability to manage multiple concurrent projects and stakeholders effectively. Strong verbal and written communication skills are essential, along with the capability to handle conflict constructively. Experience in handling large monitoring tool setups and migrations to new tools will be beneficial, as well as familiarity with the GSI Domain (Global System Integrator). Your flexibility to work a flexible schedule will be an asset in this role. Capgemini is a global leader in business and technology transformation, committed to accelerating the transition to a digital and sustainable world. With a diverse team of 340,000 members in over 50 countries, Capgemini leverages its 55-year heritage to deliver end-to-end services and solutions. By unlocking the value of technology through AI, cloud, and data capabilities, Capgemini addresses the comprehensive business needs of its clients. Join us in creating a more sustainable and inclusive world while making a tangible impact on enterprises and society.,

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2.0 - 6.0 years

0 Lacs

pune, maharashtra

On-site

As a Support Consultant / Technical Support Consultant at Altera, a member of the N. Harris Computer Corporation family, you will be a crucial part of the IT operations team. Your primary responsibility will be to monitor and maintain the performance of critical systems, ensuring the uptime and availability of applications and infrastructure. You will work with monitoring tools such as AppDynamics, LogicMonitor, and Azure Monitor, as well as monitor SQL databases, Windows servers, and Internet Information Services (IIS). Your role will involve providing L1 and L2 support while ensuring compliance with service level agreements (SLAs). You will conduct regular health checks, performance tuning of SQL databases, oversee Windows servers and IIS functionality, monitor interface subsystems, and provide first-level support for system incidents. Additionally, you will maintain documentation, participate in root cause analysis (RCA) for incidents, collaborate with cross-functional teams, and ensure 24/7 uptime of critical systems. As a successful candidate, you should have a Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent work experience. You should also possess 2-4 years of experience in a systems monitoring and support role, familiarity with application performance monitoring tools, knowledge of SQL databases, Windows Server administration, IIS management, networking concepts, and troubleshooting techniques. Proficiency in troubleshooting system issues, performing root cause analysis, strong analytical skills, attention to detail, and excellent communication skills are essential. Availability to work in a 24x7 environment, including evenings, weekends, and on-call rotations, is required. Preferred qualifications include understanding of monitoring tools like AppDynamics and LogicMonitor, familiarity with healthcare applications, and knowledge of ITIL best practices and frameworks. If you are interested in joining Altera Digital Health and contributing to the new era of healthcare technology, please contact us at HR.Recruiting@AlteraHealth.com for further information or assistance with the application process.,

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2.0 years

0 Lacs

hyderabad, telangana, india

On-site

About This Role Wells Fargo is seeking a Systems Operations Engineer. In This Role, You Will Provide technical systems support for issues and initiatives related to applications, systems, databases, or other technical products and services within Systems Operations business area Review basic or tactical technical issues Evaluate queries to extract Systems Operations data Create standard databases Identify gaps in current technology process Recommend appropriate information technology changes Receive direction from supervisors and exercise judgment within defined parameters while developing understanding of compliance and risk management requirements for supported system area Evaluate or review queries, update or write documentation and procedures, and provide related technical training Provide technical information of the supported system area to managers, functional colleagues, and stakeholders, including internal customers Required Qualifications: 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ Years of experience in Production / Application support teams (including troubleshooting application issues / installations / deployments / configurations) 2+ Years of experience in Windows or Linux Administration Change/problem/incident management experience For Windows environments - experience in IIS, SQL Server Administration, Windows administration, Windows PowerShell scripting For Linux environments - experience in Unix Scripting Experience with scheduling tools such as Autosys Experience with app or web servers such as Apache, Tomcat, WebLogic, WebSphere, JBOSS (and/or combination of these) Experience with databases such as Oracle, SQL Server, NoSQL (and/or combination of these) DevOps tools/experience - Github, Jenkins, Azure DevOps, Ansible Experience with SRE, Application, System and Database monitoring tools such as ITRS, AppDynamics, Splunk, Netcool, Elk and Basemon SSL Certificate management experience Knowledge of ticket tracking tools such as ServiceNow, Jira Experience with Agile / Kanban methodologies Job Expectations: ITRS - (Mandatorily should have used it, Preferable if candidate has worked on its setup) AppDynamics - (Mandatorily should have used it, Preferable if candidate has worked on its setup) SPLUNK - (Mandatorily should have used it, Preferable if candidate has worked on its setup) Grafana - (Mandatorily should have used it, Preferable if candidate has worked on its setup) Service Now Autosys/Control-M - (Mandatorily should have used it, Preferable if candidate has worked on its setup) AiOps - (Mandatorily should have used it, Preferable if candidate has worked on its setup) Netcool uDeploy GitHub JIRA/Confluence History of implementation of efficiencies, resiliencies, automations and transformations Chaos, performance and BCP testing experience ITIL 4 or 5 experience Posting End Date: 10 Sep 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-481603

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