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8.0 - 13.0 years

0 Lacs

pune, maharashtra, india

On-site

The Apps Support Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. Key Responsibilities The Application Support Senior Analyst provides technical and business support for users of Global Payments Applications. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed. Maintains application systems that have completed the development stage and are running in the daily operations of the firm. Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations. Start of day checks, continuous monitoring, and regional handover. Perform same day risk reconciliations Develop and maintain technical support documentation. Identifies ways to maximize the potential of the applications used Assess risk and impact of production issues and escalate to business and technology management in a timely manner. Ensures that storage and archiving procedures are in place and functioning correctly Formulates and defines scope and objectives for complex application enhancements and problem resolution Reviews and develops application contingency planning to ensure availability to users. Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements. Participate in application releases, from development, testing and deployment into production. Engages in post implementation analysis to ensure successful system design and functionality. Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact. Ensures essential procedures are followed and helps to define operating standards and processes. Act as a liaison between users/traders, interfacing internal technology groups and vendors. Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements. Acts as advisor or coach to new or lower level analysts. Provides evaluative judgment based on analysis of factual information in complicated and unique situations. Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams. Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information. Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives. Performs other duties and functions as assigned. Has the ability to operate with a limited level of direct supervision. Can exercise independence of judgement and autonomy. Acts as SME to senior stakeholders and /or other team members. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency. Essential Skills Application Support Experience 8-13 years experience in an Application Support role. Experience installing, configuring or supporting business applications. Experience with some programming languages and willingness/ability to learn. Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization Strong Knowledge of Cross Border Remittances payments (SWIFT or ISO 20022) , Low and high value payments product and life cycle of payments processing. Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand. Demonstrated analytical skills Issue tracking and reporting using tools Knowledge/ experience of problem Management Tools. Good all-round technical skills Effectively share information with other support team members and with other technology teams Ability to plan and organize workload Consistently demonstrates clear and concise written and verbal communication skills Ability to communicate appropriately to relevant stakeholde Education: Bachelor’s/University degree or equivalent experience Technology Skills Unix : 5-8 years IT Support experience with AIX or Linux Scripting : 3-5 experience writing Shell, writing SQL queries Messaging : Supporting MQand NDM. Others : MongoDB and Kafka knowledge is a big plus Monitoring Tools : AppDynamics, Geneos ITRS, ELK experience is an advantage Good understanding and working knowledge in Autosys or relevant batching tools Deployment Tools : Have worked on enterprise 1 click deployment tools Worked on Incident management and tracking tools. Experience in Autosys Job Scheduling and setup. Good Understanding of network topology, Firewalls and Load balancers. Communication Skills Excellent written and verbal communication skills Know when to use technical and non technical language Build relationships with peers and management at all levels Personal SKILLS Ability to work in an Offshore/Onsite environment Ability to learn new skills quickly with little supervision and ensuring the detail is of high priority Excellent communication and interpersonal skills with the ability to communicate well at all levels Efficiently and effectively manages work, time, and resources. Strong knowledge, understanding and application of project management principles and methodologies. Ability to work under high-pressure situations and effectively prioritize in a highly dynamic work environment that includes a global focus. Strong problem solving and program execution skills while being process orientated Self-motivating and delivery focused individual Ability to understand the big picture – can step back and understand the context of problems before applying analytical skills to address the issues. Proven ability to communicate and develop long lasting relationships with all levels of Management in a clear, concise manner. ------------------------------------------------------ Job Family Group: Technology ------------------------------------------------------ Job Family: Applications Support ------------------------------------------------------ Time Type: Full time ------------------------------------------------------ Most Relevant Skills Please see the requirements listed above. ------------------------------------------------------ Other Relevant Skills For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------ Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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6.0 - 8.0 years

0 Lacs

gurugram, haryana, india

On-site

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Application Solutions and Engineering (ASE) , part of the Global Technology - Application Production Services & Engineering (GT-APS&E), consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, ASE designs, builds, and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. ASE delivers industry-leading infrastructure products and services to the company’s employees, customers, and clients around the world. Job Description*: As a member of DevOps EET team will be responsible for DevOps and Deployment activities for Employee Experience Technology (EET) platform applications. Member will be working on LLE Deployments and Production Deployments based on CRQ’s, shakedown of environment and managing environment availability. Responsibilities*: Strong experience in Linux/Windows platforms. Continuous Integration & Deployment knowledge and hands on skill involving any or all of Jenkins, Maven/Ant, JFrog Artifactory, TFS/BitBucket, Ansible Tower, XL Release, or similar CI/CD technologies. Exposure to OpenShift or Kubernetes Containers Exposure to financial, banking business processes, technologies, system, and process architecture Knowledge in scripting PowerShell is Preferrable. Environment Management skills on Linux/WINDOWS Secure software delivery Release management. Networking skills Java Technologies & Containers Exposure to Visio to put together System Designs Provide necessary support and Work closely with engineering professionals within the company. Look for opportunities to automate manual efforts. Independently solves common problems and updates applications with new technology. Collaborates with engineers, architects, developers, and other staff to meet project objectives. Requirements*: Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization) Certifications, If Any: NA Experience Range: 6 -8 years Foundational skills*: Application Code Deployments, Environment management support and release functions Experience in Windows and Linux environment, working knowledge on Linux Commands Knowledge application code deployments and Environment support Knowledge of DevOps tool sets such as IBM UrbanCode, Ansible, XLR, Repliweb, Jenkins, Maven/Ant, JFrog Artifactory, TFS/Bitbucket Experience in troubleshooting and analysis of Application functional issues Knowledge of Middleware like Websphere, IIS, JBOSS, Tomcat, Mualsoft and Bladelogic components Knowledge of issue management request systems like - Quality Center, JIRA, Remedy Knowledge of Monitoring tools like Sitescope, AppDynamics, Dynatrace, Splunk, etc. Organizational Skills and Troubleshooting Skills Desired skills*: Understand process improvement to create ideas and drive deployment efficiency and effectiveness. Experience in SDLC process, GUI application/server transfer and automation tools, data analytics. PowerShell, Unix Schell Scripting Ansible Knowledge of version control repository tools such as Subversion Work Timings * : 16 * 7, includes Rotational Shift (06:30 a.m. – 03:30 p.m. or 11:30 a.m. – 08:30 p.m. or 1:30 pm – 10:30 pm) IST. Weekend support : Rotational Job Location* : Hyderabad/Chennai/Mumbai/Gurugram/Giftcity

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6.0 - 8.0 years

0 Lacs

chennai, tamil nadu, india

On-site

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities, and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence, and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview* Application Solutions and Engineering (ASE) , part of the Global Technology - Application Production Services & Engineering (GT-APS&E), consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, ASE designs, builds, and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. ASE delivers industry-leading infrastructure products and services to the company’s employees, customers, and clients around the world. Job Description*: As a member of DevOps EET team will be responsible for DevOps and Deployment activities for Employee Experience Technology (EET) platform applications. Member will be working on LLE Deployments and Production Deployments based on CRQ’s, shakedown of environment and managing environment availability. Responsibilities*: Strong experience in Linux/Windows platforms. Continuous Integration & Deployment knowledge and hands on skill involving any or all of Jenkins, Maven/Ant, JFrog Artifactory, TFS/BitBucket, Ansible Tower, XL Release, or similar CI/CD technologies. Exposure to OpenShift or Kubernetes Containers Exposure to financial, banking business processes, technologies, system, and process architecture Knowledge in scripting PowerShell is Preferrable. Environment Management skills on Linux/WINDOWS Secure software delivery Release management. Networking skills Java Technologies & Containers Exposure to Visio to put together System Designs Provide necessary support and Work closely with engineering professionals within the company. Look for opportunities to automate manual efforts. Independently solves common problems and updates applications with new technology. Collaborates with engineers, architects, developers, and other staff to meet project objectives. Requirements*: Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization) Certifications, If Any: NA Experience Range: 6 -8 years Foundational skills*: Application Code Deployments, Environment management support and release functions Experience in Windows and Linux environment, working knowledge on Linux Commands Knowledge application code deployments and Environment support Knowledge of DevOps tool sets such as IBM UrbanCode, Ansible, XLR, Repliweb, Jenkins, Maven/Ant, JFrog Artifactory, TFS/Bitbucket Experience in troubleshooting and analysis of Application functional issues Knowledge of Middleware like Websphere, IIS, JBOSS, Tomcat, Mualsoft and Bladelogic components Knowledge of issue management request systems like - Quality Center, JIRA, Remedy Knowledge of Monitoring tools like Sitescope, AppDynamics, Dynatrace, Splunk, etc. Organizational Skills and Troubleshooting Skills Desired skills*: Understand process improvement to create ideas and drive deployment efficiency and effectiveness. Experience in SDLC process, GUI application/server transfer and automation tools, data analytics. PowerShell, Unix Schell Scripting Ansible Knowledge of version control repository tools such as Subversion Work Timings * : 16 * 7, includes Rotational Shift (06:30 a.m. – 03:30 p.m. or 11:30 a.m. – 08:30 p.m. or 1:30 pm – 10:30 pm) IST. Weekend support : Rotational Job Location* : Hyderabad/Chennai/Mumbai/Gurugram/Giftcity

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4.0 - 8.0 years

7 - 17 Lacs

chennai

Work from Office

4 to 7 years of experience with JMeter to perform end-to-end Performance Testing of software products 2. Strong experience in developing JMeter scripts for testing Web based applications (Angular, React, Pega, SAP e.t.c) 3. Strong skills on Java and/or Python programming languages 4. Fair understanding of AI especially Prompt Engineering using LLM or APIs including a good working knowledge of integrating AI features with day-to-day automation tasks 5. DevOps experience especially working with pipeline creation (Tekton or CloudBuild or GITHUBACTIONS) and testing tool containerization (dockers, Kubernates e.t.c) 6. Expertise in production log analysis for workload modelling including ability to analyze client and server-side metrics to validate performance of applications. 7. Deep understanding of Dynatrace or New Relic or AppDynamics e.t.c to identify performance bottlenecks and provide performance engineering recommendations 8. Ability to contribute to performance engineering of applications like SW/HW Sizing, Network, Server & code optimization 9. Exposure to GCP or similar Cloud Platform (Azure or Amazon) & ability to interpret metrics using Cloud monitoring tools (OpenShift CaaS, CloudRun metrics dashboards e.t.c) 10. Strong problem solving and analytical skills, Ability to work independently and Self-Motivated 11. Excellent written and verbal communication skills, in English.Skills Required:Python, Dynatrace, New Relic, AppDynamics, DevOps, JMeter, Web based ApplicationsSkills Preferred:N/AExperience Required:4-7 Years

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15.0 - 20.0 years

5 - 9 Lacs

chennai

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Dynatrace Administration Good to have skills : NA Educational Qualification : 15 years full time education is required Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions that align with business objectives, and ensuring that applications are optimized for performance and usability. You will also engage in problem-solving activities, providing support and guidance to your team members while continuously seeking opportunities for improvement in application functionality and user experience. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement necessary enhancements. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dynatrace Administration.- Strong understanding of application performance monitoring and optimization.- Experience with cloud-based application deployment and management.- Familiarity with scripting languages for automation tasks.- Ability to troubleshoot and resolve application issues effectively. Additional Information:- The candidate should have minimum 5 years of experience in Dynatrace Administration.- This position is based in Chennai.- A 15 years full time education is required. Qualification 15 years full time education is required

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15.0 - 20.0 years

5 - 9 Lacs

chennai

Work from Office

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : Dynatrace Administration Good to have skills : NA Educational Qualification : 15 years full time education is required Summary :As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with various teams to understand their needs, developing solutions, and ensuring that applications function seamlessly to support business operations. You will engage in problem-solving activities, contribute to key decisions, and manage the development process to deliver high-quality applications that align with organizational goals. Roles & Responsibilities:- Expected to be an SME, collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Provide solutions to problems for their immediate team and across multiple teams.- Facilitate knowledge sharing sessions to enhance team capabilities.- Monitor application performance and implement improvements as necessary. Professional & Technical Skills: - Must To Have Skills: Proficiency in Dynatrace Administration.- Strong understanding of application performance monitoring and management.- Experience with troubleshooting and resolving application issues.- Familiarity with cloud-based application deployment and management.- Ability to analyze application metrics and provide actionable insights. Additional Information:- The candidate should have minimum 5 years of experience in Dynatrace Administration.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education is required

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3.0 - 8.0 years

3 - 7 Lacs

mumbai

Remote

Work Mode - Remote (Night Shift) Notice Period - Immediate Joiner / 30 days Max Key Responsibilities: 1. Monitor production systems and respond to incidents, alerts, and escalations in a timely manner 2. Perform root cause analysis and provide fixes for recurring issues 3. Write and optimize SQL queries to analyze and resolve data-related issues 4. Manage and automate routine UNIX/Linux system tasks 5. Work closely with development, QA, and infrastructure teams to ensure seamless production operations 6. Participate in on-call rotation and ensure 24x7 availability during support shifts Required Skills and Experience: 1. 3+ years of experience in Production Support or Application Support roles 2. Proficiency in SQL (querying, data analysis, basic performance tuning) 3. Good working experience with UNIX/Linux commands and scripting 4. Exposure to monitoring tools (e.g., Splunk, Grafana, AppDynamics) is a plus 5. Ability to handle pressure and manage incidents independently 6. Excellent problem-solving and communication skills.

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3.0 - 8.0 years

2 - 5 Lacs

hyderabad

Work from Office

Project Role : Quality Engineer (Tester) Project Role Description : Enables full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Performs continuous testing for security, API, and regression suite. Creates automation strategy, automated scripts and supports data and environment configuration. Participates in code reviews, monitors, and reports defects to support continuous improvement activities for the end-to-end testing process. Must have skills : Performance Testing Strategy Good to have skills : Appdynamics APM, Splunk, Apache JMeterMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As a Quality Engineer, you will enable full stack solutions through multi-disciplinary team planning and ecosystem integration to accelerate delivery and drive quality across the application lifecycle. Your typical day will involve performing continuous testing for security, API, and regression suites, creating automation strategies, and supporting data and environment configurations. You will also participate in code reviews, monitor, and report defects to support continuous improvement activities for the end-to-end testing process, ensuring that the highest quality standards are met throughout the development lifecycle. Roles & Responsibilities:- Expected to perform independently and become an SME.- Required active participation/contribution in team discussions.- Contribute in providing solutions to work related problems.- Collaborate with cross-functional teams to ensure seamless integration of testing processes.- Develop and maintain comprehensive test plans and test cases to ensure thorough coverage of application functionalities. Professional & Technical Skills: - Must To Have Skills: Proficiency in Performance Testing Strategy.- Good To Have Skills: Experience with Apache JMeter, Splunk, Appdynamics APM.- Strong understanding of performance testing methodologies and best practices.- Experience in creating and executing automated test scripts.- Familiarity with continuous integration and continuous deployment (CI/CD) processes. Additional Information:- The candidate should have minimum 3 years of experience in Performance Testing Strategy.- This position is based at our Hyderabad office.- A 15 years full time education is required. Qualification 15 years full time education

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5.0 - 10.0 years

9 - 18 Lacs

hyderabad, coimbatore, bengaluru

Work from Office

Scope: • As a Monitoring SME & Architect, you will be responsible for designing, implementing a comprehensible Monitoring Solutions & process to ensure uptime, system health, performance & reliability. You will be responsible for reduction of alert volume, implement intelligible alerting, alert co-relations, compression of alerts, measuring signal to noise ratio and setting up an early warning system across Operations. You will be required to collaborate across teams and create centralized dashboarding and visibility to remove Silos. You will be responsible for architecting monitoring configurations in a scalable & secure model leveraging automation with a future scope of AI integrated Monitoring Operations. Our current technical environment: Technical Skills: Monitoring Tool Administration, Logs Indexing & pipeline, Azure, VMWare, Ansible, Python, Selenium, Terraform, Shell, Windows, Linux, GROK parsing • Problem-solving skills should be able to devise technical and creative solutions. Use Analytics to understand pattern and pro-actively identify gaps • Communication skills Effective communication is key in this role to gather data about problems, prepare detailed notes and reports, and update users with further steps • Time management – Need to maintain excellent time management skills and should be able to set priorities when handling multiple cases. • Team collaboration – To routinely work with other functions to resolve user issues, so they need to successfully collaborate with team members and coworkers. • Highly motivated, hands-on personality. • Ability to learn quickly in a challenging environment Key Accountability Monitoring Effectiveness – Ensuring the monitoring framework and enhancements are setup to increase Pro-active identification & resolution prior to customer impact. Setup & maintain centralized Monitoring Configuration by code Consistently drive the alert volume down and eliminate false alerts Setup advanced monitoring alerts for golden signals i.e. Latency, Errors, Throughputs & Saturation. Transform from traditional CPU, Memory symptomatic monitors to more advanced alert co-relation pinpointing directly to issues for predictive monitoring Create & implement Synthetic or End User Monitoring using Python, Selenium for customer experience monitoring Set up API End point monitoring & measure uptime & availability across customers, products & infrastructure endpoints. Implement SLOs, SLIs, Error Budgets concepts to measure & setup Maturity model Maintain & Manage Code Repository built to scale and security measures Leverage Automation to push changes on monitoring tools Setup Orchestration mechanism for on-boarding & decommissioning to ensure Operational Readiness Setup Dashboards & Create visibility across all Cross-functional teams Establish Telemetry for automated collection of data across Metrics, Logs & Traces Continuous Analysis on Data to acknowledge gaps and implementing improvements Minimum Requirements Associate’s degree (or equivalent) in Computer Science; Information Technology or related field preferred 8-10 years of IT experience with 7 years of Monitoring Experience Experience in Administrating Monitoring Tools – AppDynamics, SolarWinds, Grafana, Zabbix, DataDog, ELK Stack etc. Hands-on experience on Logs, Metrics, Traces, Parsing, RegEx, Tagging Hands-on experience on implementing APM, EUM, Synthetics, API endpoint etc. Hands-on experience on integrations with ITSM tools such as Service Now & Jira Hands-on experience on Ansible, Python, Selenium, Shell Hands-on experience on Enterprise scale of Azure, VM Ware & AWS Hands-on experience on creating dashboards and analysis Excellent interpersonal, influencing skills, interacting appropriately with colleagues of many technical skill levels, remaining calm and courteous while working in a high-stress situation to resolve problems. Skills: Technical Skills: Monitoring Tool Administration, Logs Indexing & pipeline, Azure, VMWare, Ansible, Python, Selenium, Terraform, Shell, Windows, Linux, GROK parsing Problem-solving skills – should be able to devise technical and creative solutions. Use Analytics to understand pattern and pro-actively identify gaps Communication skills – Effective communication is key in this role to gather data about problems, prepare detailed notes and reports, and update users with further steps Time management – Need to maintain excellent time management skills and should be able to set priorities when handling multiple cases. Team collaboration – To routinely work with other functions to resolve user issues, so they need to successfully collaborate with team members and coworkers. Highly motivated, hands-on personality. Ability to learn quickly in a challenging environment.

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2.0 years

0 Lacs

hyderabad, telangana, india

On-site

About This Role Wells Fargo is seeking a Systems Operations Engineer. In This Role, You Will Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services Identify opportunity for process improvements within technical support strategies and plans Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables Present recommendations for resolving complex technical queries Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards Work as an internal consultant regarding use of tools and processes Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers Required Qualifications: 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Monitoring and Observability Engineer Experience: 2+ years of hands-on experience in monitoring and observability tools across enterprise-scale environments. Monitoring Tools Expertise: Proven experience in implementing, configuring, and maintaining the following tools: AppDynamics ThousandEyes Splunk Grafana Prometheus Elastic Stack (ELK) Scripting and Automation: Strong scripting skills in Python or Shell for automation, data parsing, and custom integrations. Experience developing monitoring scripts, alerting logic, and automation workflows. Database and Querying Skills: Solid understanding of SQL with the ability to write complex queries for data analysis and reporting. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Ability to work independently and in cross-functional teams. Job Expectations: As a Monitoring and Observability Engineer, you will be expected to: Collaborate with Vertical Application Support Teams: Partner with application owners and support teams to understand system architecture, performance baselines, and critical business transactions. Act as a bridge between infrastructure monitoring and application-level observability. Enhance Observability Frameworks: Design and implement end-to-end observability solutions tailored to specific application needs. Ensure comprehensive coverage across metrics, logs, traces, and synthetic monitoring. Tool Integration and Optimization: Integrate observability tools (e.g., AppDynamics, ThousandEyes, Splunk, Grafana, Prometheus, Elastic) into application environments. Optimize dashboards, alerts, and reports to provide actionable insights. Automation and Scripting: Develop automation scripts using Python or Shell to streamline monitoring setup, data collection, and alerting mechanisms. Maintain reusable scripts and templates for rapid deployment across environments. SQL and Data Analysis: Use SQL to extract, analyze, and correlate data from monitoring platforms and application databases. Support root cause analysis and performance tuning through data-driven insights. Incident Response and Continuous Improvement: Participate in incident triage and post-mortem analysis to identify observability gaps. Continuously refine monitoring strategies based on feedback and evolving application landscapes. Documentation and Knowledge Sharing: Maintain clear documentation of observability configurations, standards, and best practices. Conduct knowledge-sharing sessions with support teams to promote observability maturity. Shift : 6:30AM to 3:30PM IST and 1:30PM to 10:30PM IST. No night shifts Experience with cloud-native monitoring tools like AWS CloudWatch, Azure Monitor, or Google Cloud Operations Suite. Familiarity with GenAI-powered observability features in platforms like Splunk AI Assistant or Dynatrace Davis AI for automated insights and RCA. Knowledge of OpenTelemetry for distributed tracing and integration with cloud-native environments. Ability to use GenAI for incident summarization and documentation, improving post-mortem analysis and knowledge sharing. Exposure to Kubernetes observability using Prometheus, Grafana, and service mesh tools like Istio. Basic understanding of ML-based anomaly detection and time-series forecasting for predictive monitoring. Posting End Date: 7 Sep 2025 Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants With Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment And Hiring Requirements Third-Party recordings are prohibited unless authorized by Wells Fargo. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. Reference Number R-487076

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6.0 - 10.0 years

0 Lacs

india

On-site

Job Description: About Us At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us! Global Business Services Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services. Process Overview Technology Infrastructure part of the Global Technology & Operations organization, consists of more than 6,600 employees worldwide. With a presence in more than 35 countries, TI designs, builds and operates end-to-end technology infrastructure solutions and manages critical systems and platforms across the bank. TI delivers industry-leading infrastructure products and services to the company’s employees, customers and clients around the world. Job Description Individual Performance testing professional will get an opportunity to work with APS&E , PE&CM team for end to end performance testing of multiple CSWT applications in agile environment. Tools used are Micro Focus LoadRunner Enterprise, Splunk, Dynatrace etc. The ideal candidate must be self-motivated, proactive, attention to detail, with strong communication & analytical skills. Responsibilities Work on end to end performance testing for multiple applications Ascertain and understand application architecture involved in the test Requirement gathering/Test Plan preparation and Sign off Prepare and validate test scripts Ensure sufficient data is available to support the requested tests Coordinate test times in multiple test environments Validate environment resources Support team personnel Execute tests and collect relevant performance and resource usage data Analyze test data from LRE/Splunk/Perfmon/AppDynamics/Dynatrace Deep dive analysis / engineering work activities. Prepare test report, discuss the results with Clients and get sign off Participate in the application triage calls Requirements Education : Graduation (Any Degree) Certifications If Any - NA Experience Range : 6 to 10 Years Foundational skills LoadRunner Enterprise- LRE (Performance Center) Splunk, Dynatrace Working experience in Agile methodology and Jira tool. Should have excellent analytical and problem-solving skills Good documentation skills Ability to understand Multi-Tier architecture, Network Firewalls, Load-balancers etc Desired skills Financial domain knowledge S/W Development knowledge / .net/Java/Python etc Work Timings : 11.30 AM to 8.30 PM Job Location: Hyderabad, Chennai, Mumbai, Gurugram, GIFT

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2.0 years

6 - 9 Lacs

hyderābād

On-site

About this role: Wells Fargo is seeking a Systems Operations Engineer. In this role, you will: Participate in complex technical issues and initiatives related to large scale applications, systems, databases, or other technical products and services Identify opportunity for process improvements within technical support strategies and plans Review and analyze technical queries to extract data, create standard databases, or perform limited programming to fine tune systems supporting low to medium risk technical deliverables Present recommendations for resolving complex technical queries Exercise some independent judgment to analyze performance trends and recommend process improvements while developing understanding of technical process controls or standards Work as an internal consultant regarding use of tools and processes Provide information related to supported system area to functional colleagues, internal partners and stakeholders, including internal customers Required Qualifications: 2+ years of Systems Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Monitoring and Observability Engineer Experience: 2+ years of hands-on experience in monitoring and observability tools across enterprise-scale environments. Monitoring Tools Expertise: Proven experience in implementing, configuring, and maintaining the following tools: AppDynamics ThousandEyes Splunk Grafana Prometheus Elastic Stack (ELK) Scripting and Automation: Strong scripting skills in Python or Shell for automation, data parsing, and custom integrations. Experience developing monitoring scripts, alerting logic, and automation workflows. Database and Querying Skills: Solid understanding of SQL with the ability to write complex queries for data analysis and reporting. Soft Skills: Strong analytical and problem-solving abilities. Excellent communication and collaboration skills. Ability to work independently and in cross-functional teams. Job Expectations: As a Monitoring and Observability Engineer, you will be expected to: Collaborate with Vertical Application Support Teams: Partner with application owners and support teams to understand system architecture, performance baselines, and critical business transactions. Act as a bridge between infrastructure monitoring and application-level observability. Enhance Observability Frameworks: Design and implement end-to-end observability solutions tailored to specific application needs. Ensure comprehensive coverage across metrics, logs, traces, and synthetic monitoring. Tool Integration and Optimization: Integrate observability tools (e.g., AppDynamics, ThousandEyes, Splunk, Grafana, Prometheus, Elastic) into application environments. Optimize dashboards, alerts, and reports to provide actionable insights. Automation and Scripting: Develop automation scripts using Python or Shell to streamline monitoring setup, data collection, and alerting mechanisms. Maintain reusable scripts and templates for rapid deployment across environments. SQL and Data Analysis: Use SQL to extract, analyze, and correlate data from monitoring platforms and application databases. Support root cause analysis and performance tuning through data-driven insights. Incident Response and Continuous Improvement: Participate in incident triage and post-mortem analysis to identify observability gaps. Continuously refine monitoring strategies based on feedback and evolving application landscapes. Documentation and Knowledge Sharing: Maintain clear documentation of observability configurations, standards, and best practices. Conduct knowledge-sharing sessions with support teams to promote observability maturity. Shift : 6:30AM to 3:30PM IST and 1:30PM to 10:30PM IST. No night shifts Experience with cloud-native monitoring tools like AWS CloudWatch, Azure Monitor, or Google Cloud Operations Suite. Familiarity with GenAI-powered observability features in platforms like Splunk AI Assistant or Dynatrace Davis AI for automated insights and RCA. Knowledge of OpenTelemetry for distributed tracing and integration with cloud-native environments. Ability to use GenAI for incident summarization and documentation , improving post-mortem analysis and knowledge sharing. Exposure to Kubernetes observability using Prometheus, Grafana, and service mesh tools like Istio. Basic understanding of ML-based anomaly detection and time-series forecasting for predictive monitoring. Posting End Date: 7 Sep 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo . Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

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3.0 years

0 Lacs

mumbai, maharashtra, india

Remote

About Us MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent. We empower businesses by providing world-class software engineers, operations support, and infrastructure to help them grow faster and better. Job Title: Performance Tester Experience Required: 3+ Years Location: Navi Mumbai Job Description: We are looking for experienced Performance Testers to join our team for a large banking client in Navi Mumbai. The ideal candidates should have strong expertise in JMeter and performance testing practices, along with solid analytical and problem-solving skills. Key Responsibilities: Design, develop, and execute performance test scripts using JMeter Analyze test results to identify bottlenecks, scalability issues, and performance gaps Work closely with development, QA, and business teams to define performance test requirements Document test scenarios, test data, and results for review and knowledge sharing Provide recommendations to improve system stability, scalability, and performance. Participate in Agile ceremonies, sprint planning, and project discussions Required Skills & Qualifications: Minimum 3 years of hands-on experience with JMeter. Strong understanding of performance testing methodologies, load testing, stress testing, and endurance testing. Good knowledge of analyzing performance test results and identifying root causes. Educational Qualification: B.E./B.Tech (any stream) OR MCA OR M.Sc. (IT). Must have passed or be willing to clear ISTQB Foundation Level (or equivalent) within 3 months of joining (exam cost will be reimbursed by Mphasis) Strong analytical, troubleshooting, and communication skills. Good to Have (Optional Skills): Experience in Core Java for scripting and custom test development Knowledge of application monitoring tools (e.g., Dynatrace, AppDynamics, Grafana) Familiarity with CI/CD pipelines and performance testing integration. Other Details: Shift would be applicable, but women candidates would work in general shift (8 AM – 5 PM /10 AM – 7 PM) Employment Type: Full-time

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8.0 - 11.0 years

0 Lacs

navi mumbai, maharashtra, india

On-site

We're hiring an experienced and detail-oriented Production Support Team Member for our Payment domain. In this role, you will be responsible for monitoring, troubleshooting, and ensuring the up time and stability of critical banking applications. If you are passionate about ensuring seamless operations in the financial technology space and meet the requirements, we encourage you to apply. Key Responsibilities Provide Level 2/3 application and production support for digital payment systems, including UPI and retail banking platforms. Monitor application health, system alerts, and perform incident management to ensure minimal downtime. Perform root cause analysis (RCA) for recurring issues and drive long-term solutions. Coordinate with development, QA, infrastructure, and vendor teams for issue resolution and change implementation. Document support procedures, run books, and incident reports. Ensure compliance with ITIL practices including incident, problem, and change management. Handle deployment activities, release validations, and post-production verification. Act as an SME for payment systems, and support audits and compliance-related activities. Required Qualifications Bachelor’s degree in Computer Science, Information Technology, or related field. 8-11 years of experience in application support, production support, or IT operations. Hands-on experience supporting UPI platforms, retail banking applications, and payment gateways. Strong understanding of banking protocols and digital payment workflows. Proficiency in SQL, Unix/Linux commands, log analysis, and scripting (Shell/Python preferred). Good understanding of monitoring tools, incident tracking systems (e.g., Splunk, AppDynamics, ServiceNow). Excellent troubleshooting and analytical skills with a strong sense of urgency. Strong communication and coordination skills across cross-functional teams.

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15.0 years

0 Lacs

bengaluru, karnataka, india

On-site

One of our top clients is seeking the following role. Job Summary: We are seeking a dynamic and experienced professional to lead the Production Management function. This role will oversee application engineering, production support, and incident/problem management, while ensuring smooth operations across business-critical applications. The ideal candidate should have strong technical expertise, strategic thinking, solutioning capability, and a collaborative approach to work with cross-functional teams and global stakeholders. Key Responsibilities: End-to-End Production Ownership: Own and manage the production environment of enterprise applications with a focus on stability, performance, and scalability. Application Engineering Oversight: Collaborate with engineering teams to ensure high availability and reliability of applications. Drive continuous improvement, automation, and performance tuning. Production Support & Incident Management: Lead 24x7 production support operations. Define SLAs, drive root cause analysis (RCA), and ensure timely resolution of issues with minimal business disruption. Solutioning & Technical Leadership: Provide direction on technical solutions, architecture decisions, and process improvements. Evaluate and implement tools to enhance monitoring, alerting, and response mechanisms. Stakeholder Management: Build strong relationships with internal business units, clients, and external partners. Act as the single point of contact for production-related issues and communications. Cross-Functional Collaboration: Work closely with product managers, developers, QA, infrastructure, security, and compliance teams to align on priorities and ensure production readiness. Risk & Compliance: Ensure production environments adhere to all compliance, audit, and security standards. Mitigate operational risks through proactive monitoring and controls. Team Leadership: Manage and mentor a high-performing team of production engineers and support analysts. Foster a culture of accountability, agility, and continuous learning. Qualifications & Skills: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field 15+ years of experience in IT, with 5+ years in a leadership role in production/application support Proven experience in managing large-scale, business-critical applications in a complex IT environment Strong problem-solving, crisis management, and decision-making skills Deep understanding of ITIL framework, DevOps principles, and SRE best practices Excellent interpersonal and stakeholder management skills Experience with monitoring tools (e.g., Splunk, AppDynamics, Dynatrace), cloud environments (AWS/Azure), and automation (CI/CD pipelines) Strong verbal and written communication skills Preferred Certifications: ITIL v4 Foundation / Intermediate PMP / Prince2 (optional but advantageous) Cloud certifications (AWS/GCP/Azure Architect or DevOps)

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3.0 years

0 Lacs

thane, maharashtra, india

Remote

About Us MyRemoteTeam, Inc is a fast-growing distributed workforce enabler, helping companies scale with top global talent. We empower businesses by providing world-class software engineers, operations support, and infrastructure to help them grow faster and better. Job Title: Performance Tester Experience Required: 3+ Years Location: Navi Mumbai Job Description: We are looking for experienced Performance Testers to join our team for a large banking client in Navi Mumbai. The ideal candidates should have strong expertise in JMeter and performance testing practices, along with solid analytical and problem-solving skills. Key Responsibilities: Design, develop, and execute performance test scripts using JMeter Analyze test results to identify bottlenecks, scalability issues, and performance gaps Work closely with development, QA, and business teams to define performance test requirements Document test scenarios, test data, and results for review and knowledge sharing Provide recommendations to improve system stability, scalability, and performance. Participate in Agile ceremonies, sprint planning, and project discussions Required Skills & Qualifications: Minimum 3 years of hands-on experience with JMeter. Strong understanding of performance testing methodologies, load testing, stress testing, and endurance testing. Good knowledge of analyzing performance test results and identifying root causes. Educational Qualification: B.E./B.Tech (any stream) OR MCA OR M.Sc. (IT). Must have passed or be willing to clear ISTQB Foundation Level (or equivalent) within 3 months of joining (exam cost will be reimbursed by Mphasis) Strong analytical, troubleshooting, and communication skills. Good to Have (Optional Skills): Experience in Core Java for scripting and custom test development Knowledge of application monitoring tools (e.g., Dynatrace, AppDynamics, Grafana) Familiarity with CI/CD pipelines and performance testing integration. Other Details: Shift would be applicable, but women candidates would work in general shift (8 AM – 5 PM /10 AM – 7 PM) Employment Type: Full-time

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3.0 years

0 Lacs

chennai, tamil nadu, india

On-site

About Company : Our is Client is a largest Top 5 Software giant in India, with over 11.3 USD billion dollars revenue, Global work force 2,40,000 employees, It delivers end-to-end technology, consulting, and business process services to clients across the globe, Presence: 60+ countries and Publicly traded company NSE & BSE (India), NYSE (USA). · Job Title: ·Performance Testing Location: Chennai · Experience: 6+ Yrs · Job Type : Full time · Notice Period:- Immediate joiners. JD: For this role, we are looking for passionate performance engineers with excellent technical and communication skills. This role provides you opportunities to work on Performance testing of various software applications and technologies at Apple IS&T in many business segments. This position requires a self-motivated individual with strong programming and communication skills. As a Performance Engineer, you'll need to work with development engineers and functional analysts, understand new cutting-edge software, and identify performance tuning opportunities. You'll work on emerging technologies like BTP as you design and conduct performance tests. You should have in-depth knowledge and experience of performance testing, troubleshooting and analysis. Responsibilities: • Define, develop, and apply performance/scalability benchmarks. • Work in cross-functional teams to characterize, debug, and improve system performance and scalability. • Use profiling tools to identify performance bottlenecks and conduct root cause analysis. • Devise and run experiments to evaluate the performance impacts of system changes. • Plan and execute performance tests using automated environments, analyze results. • Participate in architecture and design reviews, ensuring quality in cross-team engineering efforts. • 3+ years of hands-on software testing experience. • Strong experience in performance testing of SAP applications. • Proficiency in programming languages (Python, Perl, ABAP, Java, C++). • Experience with performance testing tools (LoadRunner, JMeter, SoapUI, Postman). • Knowledge of service-oriented architecture, RESTful APIs, and performance-tuning SQL queries. • Extensive hands-on experience with JVM tuning techniques. • Experience with performance monitoring tools (Dynatrace, AppDynamics). • Ability to efficiently use profiling tools to identify bottlenecks. JMeter, Load runner, Dynatrace, and any cloud- AWS or GCP or Azure • Experience with Agile or Scrum software development methodologies. • Experience with Cloud platforms (AWS, GCP). • Expertise in SAP BTP platform optimization and its components (API management, SAP Integration Suite, etc.). • Knowledge of BTP technologies like Smart Data Integration (SDI) and SCP iOS SDK mobile app performance testing. • Experience with application & database monitoring in SAP BTP using Kibana, HANA DB cockpit. • Understanding of machine learning algorithms and O-Notation. • Proficient in relational and in-memory databases. • Code management experience using Git. Education / Experience: • Bachelor’s degree in Mathematics, Computer Science, Engineering, or a relevant field. • Certifications like AWS Solutions Architect or GCP Associate Cloud Engineer are a plus.

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4.0 years

0 Lacs

bengaluru, karnataka, india

On-site

Construction is the 2nd largest industry in the world (4x the size of SaaS!). But unlike software (with observability platforms such as AppDynamics and Datadog), construction teams lack automated feedback loops to help projects stay on schedule and on budget. Without this observability, construction wastes a whopping $3T per year because glitches aren’t detected fast enough to recover. Doxel AI exists to bring computer vision to construction, so the industry can deliver what society needs to thrive. From hospitals to data centers, from foreman to VPs of construction, teams use Doxel to make better decisions everyday. In fact, Doxel has contributed to the construction of the facilities that provide many of the products and services you use everyday. We have classic computer vision, deep learning ML object detection, a low-latency 3D three.js web app, a complex data pipeline powering it all in the background. We’re building out new workflows, analytics dashboards, and forecasting engines. We’re at an exciting stage of scale as we build upon our growing market momentum. Our software is trusted by Shell Oil, Genentech, HCA healthcare, Kaiser, Turner, Layton and several others. Join us in bringing AI to construction! The Role: As a Backend Enginee r , your mission is to architect and build the resilient and scalable systems that power the intelligence behind Doxel’s AI-driven construction platform. You'll tackle complex infrastructure and data engineering challenges, shaping how terabytes of real-time jobsite data are processed, stored, and served. Your work will enable smarter decision-making for some of the world’s largest construction projects. You’ll collaborate closely with our product, frontend, computer vision, and 3D teams to design seamless end-to-end solutions—from field data capture to actionable insights. If you love solving real-world problems at scale and thrive in a fast-paced, mission-driven team—this role is for you. Who You Are: You’re a backend engineer with deep curiosity and a strong grasp of building distributed systems. You care about clean, efficient code, resilient infrastructure, and scalable architectures. You’re hungry to solve tough technical problems and improve systems that directly impact the real world—especially in industries like construction where every decision counts. Bonus: you’ve worked on data-heavy platforms or have experience integrating machine learning/computer vision pipelines into production. What You’ll Do: Design, build, and scale robust backend systems and pipelines for data ingestion, processing, and analytics Develop high-performance APIs that power real-time 3D visualizations, dashboards, and mobile tools Build and optimize data pipelines that support models and business logic at scale Collaborate across CV/ML, frontend, design, and product teams to deliver end-to-end features Ensure system reliability, observability, monitoring, and graceful degradation for mission-critical tools Leverage, AI tools, cloud infrastructure, containerization, and CI/CD best practices perform thoughtful code reviews, and drive backend engineering best practices What You Bring to Doxel: 4+ years of professional experience as a backend or systems engineer Strong proficiency in modern backend languages like Python, Go, or Node.js Have a test driven development approach. You are someone who believes testing is not an afterthought—it's the foundation. You write tests before code, care deeply about code quality, and value software you can trust Experience designing and maintaining scalable APIs and microservices Experience of working with Computer vision algos at scale is a Plus Proven track record of building and maintaining data pipelines, ideally with real-world complexity Deep knowledge of distributed systems, asynchronous processing, and message queues Experience working with cloud platforms (AWS/GCP/Azure) and containerized environments (Docker, Kubernetes) Comfortable with CI/CD, monitoring, testing, and automation Excellent debugging, profiling, and system design skills Great communicator and collaborator; able to break down complex problems clearly Bonus: experience working with computer vision models, 3D data, or unstructured media pipelines Perks & Benefits: Comprehensive health, dental, and vision insurance for you and your family Unlimited PTO + flexible work environment Generous parental leave Opportunity to work at the cutting edge of AI and real-world impact A culture that values autonomy, ownership, and meaningful engineering Doxel is an equal opportunity employer and actively seeks diversity across our team. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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3.0 - 5.0 years

0 Lacs

thane, maharashtra

On-site

CE (Support Services)Thane Posted On 04 Sep 2025 End Date 03 Nov 2025 Required Experience 3 - 5 Years Basic Section No. Of Openings 1 Designation Network Specialist Closing Date 03 Nov 2025 Organisational MainBU Reliability Engineering Sub BU CE (Support Services) Country India Region India 1 State Maharashtra City Thane Working Location Thane Client Location NA Skills Skill APM Highest Education No data available CERTIFICATION No data available Working Language No data available JOB DESCRIPTION Hands on experience of APM (Application Performance Monitoring) > Experience on APM Monitoring tools like Dynatrace, AppDynamics, Grafana, UIM > Experience on Ticketing tool like Service Now, Jira, ITSM > Good Knowledge of SQL and Linux and Basic understanding of Java > Basic understanding of Incident Management Process and Lifecycle > Basic understanding of SLA/KPIs > Basic knowledge of Microsoft Excel and Power Point > Good Decision making, analytical and time management skills. > Multitasking abilities > Ability to work from office. > Ability to commute to office on self-basis. > Excellent communication skills > Flexibility to work in 24/7 shifts > Providing RCA for Incidents and preparing chronology. > Supporting Application Team with SR and extracting result from Database as required.

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0.0 years

0 Lacs

bengaluru, karnataka

Remote

Date Posted: 2025-09-04 Country: India Location: North Gate Business Park Sy.No 2/1, and Sy.No 2/2, KIAL Road, Venkatala Village, Chowdeshwari Layout, Yelahanka, Bangalore, Karnataka 560064 Position Role Type: Unspecified Job Overview: We are looking for an SAP Commerce Cloud (Hybris) Solution Architect who can design world-class omnichannel experiences to serve the needs of our globally distributed wholesale customers. Should have technical depth and knowledge with eCommerce platforms, CRM Solutions, point-of-sale technologies, ERP and mobile and have the ability to liaison and influence capabilities roadmaps, as well as provide insights into where the industry is headed. Primary Responsibilities: Partner with cross-functional IT organization and respective business partners across functional areas to develop the Hybris Platform and Cloud (AWS/Azure/GCP) to support the business and IT strategic plans Hands on experience in understanding complex eCommerce challenges / problems and provide innovative solutions & design to solve them. One should be able to pass on solutions / design to junior team members while motivating them in delivering complex deliverables Expertise in ecommerce tools & technologies such as SAP Commerce Cloud (Hybris), Java / J2EE, Spring, JavaScript, JSP & Servlets, Angular JS & Node JS, REST / SOAP APIs, JUnit, Angular, CSS & HTML 5 Experience in performance tuning of SAP Hybris applications and writing high performance code Work with Project Managers to estimate solution efforts, collaborate on implementation plans, and roll out applications with cross-functional impact by working jointly with other team members to deliver complex application solutions. Experience in addressing quality / security issues in tools like SonarQube etc Work with UX/UI teams to create extensive B2B channel experience to meet business objectives while collaborating with engineers, QA and Operations teams to design and develop strategic and tactical solutions. Experience in SAP Commerce Cloud Upgrade Set and govern non-functional requirements for systems ensuring that all delivery teams meet the set standards around performance, security, code maintainability and supportability. Work with other Solution Architects (B2B) to ensure that application design principles are adhered to in the creation of any new features / systems. Work with the other architects from other areas for the strategic technical roadmaps and systems to support business capabilities. Serve as subject matter expert in assigned areas of responsibility Participate and contribute to design and code reviews for quality assurance. Share insights with the production support team and engage if required with critical Hybris incident management escalations. Communicate with senior IT and Business leaders concisely providing the link between business and technology. Excellent knowledge and experience in building testable, scalable, robust and efficient ecommerce applications using SAP Hybris & Java / J2EE technologies that are related to ecommerce platforms or similar applications Understanding of load balancing, authentication and fault tolerance through Tomcat application server, Apache webserver and F5 load balancer & CDN Experience in Application Performance Monitoring tools like AppDynamics and Dynatrace Minimum 3 or more implementations of Hybris modules – Search & Navigation, Account Management, Payment Integrations, Catalog / Content Management, SAP Integrations, Mobility Experience in the following areas would be preferred Good working knowledge on integrations such as payment (Pay metrics), SAP, OpenText, web services, etc. Good knowledge and experience in continuous integration & continuous delivery (CI/CD) pipeline from scratch and familiarity of using tools like Jenkins, GitLab Good exposure on Agile & DevSecOps methodologies and is comfortable in using Jira & CI/CD tools Familiarity with usage of Jira, Confluence, etc. Cloud based development (using Azure) Familiarity with using SAP ECC or other ERP application Experience with Non-Hybris Commerce Platforms is also beneficial but not required. Experience with retail point of sale solutions is beneficial but not required. Experience with ERP solutions. Preference given to SAP. Experience working with CRM solutions. Preference given to PegaCRM. Experience deploying cloud solutions on AWS/GCP/Azure. Experience with Spring, Java stacks is useful. Ability to clearly write functional and technical specifications. Dynamic analytical, problem solving and project management abilities with proven systems knowledge and expertise Extremely strong customer service orientation and the ability to multi-task; with the desire to work in a very fast paced environment About Collins Aerospace Joining Collins Aerospace isn’t just about finding a job; it’s about embarking on a journey to redefine the future of aerospace technology. Collins Aerospace, a Raytheon Technologies company, is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market. Digital Technology Do you want to be part of a new, exciting initiative to combine foundational IT with new digital technologies? Our Digital Technology team is driving business efficiencies and a better customer experience by connecting technologies, people, information and processes. From making aircraft more electric, intelligent and integrated to building new software platforms such as Internet of Things, big data, artificial intelligence, and blockchain, there’s no better place to be right now than in digital. If you’re an agile thinker who enjoys utilizing modern technology to make big improvements, then you’re a perfect fit for this team. Join Collins Aerospace to help us revolutionize the aerospace industry today! WE ARE REDEFINING AEROSPACE. Please consider the following role type definitions as you apply for this role. Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader. Remote: Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. Regardless of your role type, collaboration and innovation are critical to our business and all employees will have access to digital tools so they can work with colleagues around the world – and access to Collins sites when their work requires in-person meetings. Some of our competitive benefits package includes: Benefits package includes: Meal coupons Group Term Life Insurance. Group Health Insurance. Group Personal Accident Insurance. Entitled for 18 days of vacation and 12 days of contingency leave annually. Employee scholar programme. Work life balance. Car lease programme. National Pension Scheme LTA Fuel & Maintenance /Driver wages Meal vouchers Nothing matters more to Collins Aerospace than our strong ethical and safety commitments. As such, all India positions require a background check, which may include a drug screen. Note: Background check and drug screen required (every external new hire in the India) Drug Screen only performed for Operations Positions At Collins, the paths we pave together lead to limitless possibility. And the bonds we form – with our customers and with each other - propel us all higher, again and again. Apply now and be part of the team that’s redefining RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law. Privacy Policy and Terms: Click on this link to read the Policy and Terms

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6.0 - 10.0 years

0 Lacs

maharashtra

On-site

As a Database Architect at BarodaSun Technologies Limited (BSTL) in Mumbai, you will be responsible for managing mission-critical database systems to ensure performance, availability, and security. We are seeking a professional with in-depth experience in enterprise database administration and architecture. To be eligible for this contractual position, you must have a B.Tech / B.E. in Computer Science / Information Technology / Electronics & Communications, MCA, or M.Tech / M.Sc. in relevant disciplines with a minimum of 60% marks from a recognized institution approved by the Govt. of India or regulatory bodies. Preferred certifications that are valid as of 31.03.2025 include Oracle Certified Associate (OCA), Oracle Certified Professional (OCP), SQL / PL-SQL, and Database Administrator certifications. In terms of work experience, you should have a minimum of 6 years of post-qualification experience in the IT industry. Strong experience in database performance tuning, security, and optimization is preferred. Additionally, expertise in enterprise database administration (Oracle / Microsoft SQL Server), Oracle 19c / Oracle RAC / Golden Gate configuration, monitoring tools like Dynatrace and AppDynamics, designing scalable and secure RDBMS architecture, database engineering, installation, and configuration, as well as working in compliance with information security policies is highly valued. Remuneration for this role will be based on your qualifications, experience, overall suitability, last drawn salary, and market conditions. Salary will not be a limiting factor for suitable candidates. If you meet the qualifications and are interested in this opportunity, please apply at http://barodasuntechnologies.com/Career.html. We are looking forward to receiving your application. Warm regards, T&M Services Consulting Private Limited,

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5.0 - 8.0 years

13 - 17 Lacs

hyderabad

Work from Office

Role Purpose The purpose of the role is to support process delivery by ensuring daily performance of the Production Specialists, resolve technical escalations and develop technical capability within the Production Specialists. Do Oversee and support process by reviewing daily transactions on performance parameters Review performance dashboard and the scores for the team Support the team in improving performance parameters by providing technical support and process guidance Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Ensure standard processes and procedures are followed to resolve all client queries Resolve client queries as per the SLAs defined in the contract Develop understanding of process/ product for the team members to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by monitoring compliance with service agreements Handle technical escalations through effective diagnosis and troubleshooting of client queries Manage and resolve technical roadblocks/ escalations as per SLA and quality requirements If unable to resolve the issues, timely escalate the issues to TA & SES Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Troubleshoot all client queries in a user-friendly, courteous and professional manner Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract SLAs Build people capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Mentor and guide Production Specialists on improving technical knowledge Collate trainings to be conducted as triage to bridge the skill gaps identified through interviews with the Production Specialist Develop and conduct trainings (Triages) within products for production specialist as per target Inform client about the triages being conducted Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Identify and document most common problems and recommend appropriate resolutions to the team Update job knowledge by participating in self learning opportunities and maintaining personal networks Mandatory Skills: Performance Testing .Experience: 5-8 Years .>

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4.0 - 9.0 years

14 - 22 Lacs

hyderabad

Hybrid

Interested Candidate's can share their resume by mentioning the Current CTC, Expected CTC and NP. Drop your Resume at pranav.dharmpurikar@genzeon.com Job Description: We are looking for a skilled Performance Tester to join our team and help ensure the robustness and scalability of our applications. The ideal candidate will be responsible for evaluating the performance of software systems, conducting load and stress testing, and identifying potential bottlenecks and performance issues before they reach production. You will work closely with development, QA, and infrastructure teams to maintain the high performance and reliability of our systems. Experience Required- 3 + Years Key Responsibilities: Performance Testing : Design, execute, and maintain performance tests to evaluate application behavior under various load conditions (e.g., load testing, stress testing, scalability testing, and endurance testing). Test Scripting & Automation : Develop and automate performance test scripts using tools like JMeter , LoadRunner , Gatling, or other performance testing tools. Analysis & Reporting : Analyze test results to identify system bottlenecks, performance issues, and potential failure points. Provide actionable insights and recommendations to improve system performance. Collaboration : Work with development teams to understand application architecture and identify key performance metrics. Collaborate with DevOps teams to integrate performance tests into the CI/CD pipeline. Performance Optimization : Provide recommendations for improving system performance based on test results, including optimizations for database queries, network latency, and resource utilization. Documentation : Document performance testing strategies, scenarios, test plans, and results in a clear and concise manner. Produce comprehensive performance reports for stakeholders. Monitoring & Tools : Utilize monitoring tools (e.g., AppDynamics , New Relic , Azure Application Insights ) to track system performance during tests and in production environments. Continuous Improvement : Stay up to date with new performance testing tools, techniques, and best practices. Identify areas for process improvement and efficiency in testing and performance management. Required Skills & Qualifications: Performance Testing Tools : Hands-on experience with performance testing tools such as JMeter , LoadRunner , Gatling , or NeoLoad . Test Automation : Experience in automating performance tests and integrating them into continuous integration (CI) pipelines. Analysis & Troubleshooting : Ability to analyze performance test results and identify system bottlenecks and performance issues. Monitoring & Diagnostics : Experience with system monitoring tools (e.g., New Relic , AppDynamics , Dynatrace , Azure Application Insights ) for performance tracking. Networking & Infrastructure : Understanding of networking concepts, server infrastructure, cloud computing (AWS, Azure), and their impact on application performance. Collaboration & Communication : Strong interpersonal skills and the ability to communicate performance test results and technical recommendations to non-technical stakeholders. Agile Methodology : Experience working in agile software development environments and collaborating with cross-functional teams.

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7.0 years

0 Lacs

hyderabad, telangana, india

On-site

ABC is looking for a Lead Network Engineer to join our high-impact team! You’ll be responsible for designing, implementing, and supporting a highly available enterprise network spanning corporate offices, data centers, and cloud platforms (AWS/Azure). This is a hands-on, leadership role where you’ll manage and secure both on-prem and cloud infrastructure, support network automation (Terraform/Ansible), and ensure our environments are scalable, secure, and always-on. What You’ll Work On: Design & support enterprise network/security infrastructure (Cisco, Palo Alto, Meraki) Cloud networking: VPCs, TGWs, Direct Connect, Load Balancing (AWS/Azure) Implement IaC for network configurations (Terraform, Ansible) Troubleshoot TCP/IP stack, routing protocols (BGP, OSPF), VPNs Support monitoring tools (Solarwinds, AppDynamics), network logging, and documentation Collaborate cross-functionally on projects and incident response What You Bring: 7+ years in enterprise networking (on-prem + cloud) 3+ years of AWS/Azure networking experience Strong with Cisco, Palo Alto, Firewalls, Load Balancers (F5), VPNs Experience with compliance (PCI-DSS), security protocols, and automation Bonus: scripting (Python, Bash, PowerShell), Kubernetes, monitoring tools Certifications like CCNP/PCNSE/AWS are a plus If you're passionate about resilient networks, automation, and cloud innovation, let's talk! Apply now or reach out to learn more.

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3.0 - 6.0 years

6 - 9 Lacs

mumbai

Work from Office

About The Role The Company World of Kotak product suite encompasses a powerful suite of cross banking assets, all-in-one stop banking services, securities, and investment banking; insights across a wide spectrum of the major financial and banking markets. The Team: The ITSM team is a group of experts managing ITIL practices. We are looking for a highly motivated and hands on individuals to take on a role of Major Incident Manager leading / managing a team of professionals to ensure the smooth functioning of the bank's application and processes. The incumbent will be responsible for MIM operations and ensuring that standard processes are followed in regards to incident, service request, and change and problem management and agreed SLA"™s for the service. The Impact: The Major Incident Manager is responsible for the end-to-end management of all IT major incidents. Basic Qualifications: Individual should have Bachelor of Engineering/Technology OR Masters in Computers OR Bachelor of Computer Science having 4 to7 years of experience in Major Incident Manager or a similar role within a banking or financial services institution Major incident management experience (Crisis and P1 management) Previous experience in liaising with vendor teams, infra teams, app teams etc for the root cause analysis and Post incident reviews. Strong knowledge of ITIL processes. Candidate must be self-sufficient, driven, energetic with passion for technology and have patience to work with users with different levels of technical knowledge Able to operate under pressure and in time sensitive support environments. Preferred Qualifications: Great attitude to learn, respect for fellow employees, think out of the box, and respectfully challenge ideas & hungry for innovation. Good Leadership skills capable of leading a team. Good communication skills and a sense of ownership and drive. Have a process oriented mind-set and capable of understanding the various technologies Embrace automation over manual effort Be able to gel in with companies' culture and effectively collaborate with other technology & business stake holders. Responsibilities: Evaluate whether the incident reported is a Major Incident and run it through MIM cycle Prioritizing incident according to their urgency and influence on the business Logging incident ticket in ticketing tool and manage lifecycle, document chronology, actionable and resolution details. Leading, driving, facilitating and chairing all investigation activities, meetings, and conference calls till the Major Incident is resolved. Overseeing the incident management process and team members involved in resolving the incident. Forming collaborative action plans with specific actions, roles and deadlines, and ensuring these are completed Matrix management of people, processes and resources including third parties including resolving conflict to move forward to resolution Conducting a thorough analysis and preparing Major Incident Report for every MI after it is closed. Ensuring that all the resolution procedures are updated in the knowledge base. Ensuring all administration and reports are maintained and up-to-date, including contacts information, technical diagrams, post major incident reviews Ensuring that the causes for all Major Incidents are analysed and root cause is identified. Maintain Corrective Action and Preventative Action tracker and coordination till closure Supporting and nurturing process improvements and knowledge base improvements Continually maintaining and developing tools and resources to manage major incidents effectively Providing periodic major incident metrics reports Ensuring that SLA"™s are met or exceed agreed targets. Problem management Identify incident trends creating problem tickets to ensure root cause is identified. Approving, Reviewing technical knowledge base documents to be used within the team Work with internal stakeholders to identify and implement process improvements. Working with external vendors to resolve service related incidents and reviewing published root cause analysis reports. Work closely with other IT teams, CTB teams, BSG Teams to implement system Maintain accurate and up-to-date documentation of system processes and procedures Change and release management co-ordination Ensure compliance with regulatory requirements and internal policies and procedures Experience and proficiency with a variety of System tools including: Core Expertise: Strong knowledge of ITIL methodology (ITIL certifications must) with proven operational experience in previous roles. Exposure to industry standard ITSM tools (ServiceNow and Remedy strongly preferred) Experience with monitoring and observability such as with Appdynamics, Dynatrace, Splunk, Graphana or similar Understanding various domains and their functioning i.e. Linux Windows server OS, Middleware, Database, Network, Security Microsoft Office / Office 365 especially Excel (Macros, Worksheets and add-ins) Soft Skills: Communication is core to the success of this role Evangelize adoption and use of tools, processes and technologies Lead engagements to encourage collaboration within and across teams Showcase roadmap and engagement model to relevant stakeholders; through write up, teams groups and webinars Documentation is core to maintain up to date information on use of tools, process and methodologies. [egwiki posts, white papers] Create internal training programs for new staff and upskilling of existing team Demonstrate humility, trust and transparency in the way we interact with individuals

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