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Apollo Hiring Customer Support (English & Hindi Fluency is Mandatory)

1 - 5 years

2 - 3 Lacs

Posted:1 week ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Apollo Telehealth Services We're Hiring!

Position:

*********

Note:

Qualifications:

  • Any Graduate or Intermediate
  • Freshers and Experienced (05 years in Voice Process)

Job Responsibilities:

  • Identify customers needs, clarify information, research issues, and provide solutions
  • Follow communication scripts for different topics
  • Build sustainable relationships and go the extra mile to engage customers
  • Keep accurate records of all conversations in the call centre database
  • Coordinate with various teams to ensure smooth service delivery

Requirements:

  1. Prior experience in customer support (preferred)
  2. Strong phone & verbal communication skills with active listening
  3. Customer focus and adaptability to different personality types
  4. Ability to multitask, prioritize, and manage time effectively
  5. Good typing speed
  6. Flexibility to work rotational shifts (Note: no night shift for female candidates)
  7. Own transportation

Mandatory Documents:

  • Updated Resume
  • Aadhar Copy

How to Apply:

  • WhatsApp your updated resume:

    +918121015279
  • Email:

    Jagadeesh_ch@apollohospitals.com

Apollo Telehealth Services

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Apollo Hospitals
Apollo Hospitals

Healthcare

Chennai

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