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Apollo Hospitals
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Apollo Hiring Customer Support (English & Hindi Fluency is Mandatory)

Apollo Hiring Customer Support (English & Hindi Fluency is Mandatory)

Apollo Hospitals

1 - 5 years

2 - 3 Lacs

Hyderabad

Posted:1 week ago| Platform:

Apply

Skills Required

Customer Support Domestic process Bpo Voice Bpo Customer Relationship domestic bpo voice process Telecalling customer service International Voice process Outbound Process Contact center

Work Mode

Work from Office

Job Type

Full Time

Job Description

Apollo Telehealth Services We're Hiring!

Position:

*********

Note:

Qualifications:

Any Graduate or Intermediate
Freshers and Experienced (05 years in Voice Process)

Job Responsibilities:

Identify customers needs, clarify information, research issues, and provide solutions
Follow communication scripts for different topics
Build sustainable relationships and go the extra mile to engage customers
Keep accurate records of all conversations in the call centre database
Coordinate with various teams to ensure smooth service delivery

Requirements:

Prior experience in customer support (preferred)
Strong phone & verbal communication skills with active listening
Customer focus and adaptability to different personality types
Ability to multitask, prioritize, and manage time effectively
Good typing speed
Flexibility to work rotational shifts (Note: no night shift for female candidates)
Own transportation

Mandatory Documents:

Updated Resume
Aadhar Copy

How to Apply:

WhatsApp your updated resume:
+918121015279
Email:
Jagadeesh_ch@apollohospitals.com

Apollo Telehealth Services

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