0 - 2 years
2 Lacs
Posted:2 weeks ago|
Platform:
Work from Office
Full Time
Freshers or with Experience of 1 - 3 years in Voice Process
1. Updated resume
2. Aadhar Copy
1. Identifying Customers needs, Clarify information, research each issue and provide solutions.
2. Follow Communication Scripts when handling different topics.
3. Build Sustainable relationships and engage customers by taking the extra mile.
4. Keep records of all conversations in our call centre database in a comprehensive way.
5. Should be able to coordinate with various teams to ensure smooth service to customers
1. Previous experience in a customer support role or customer call-handling knowledge.
2. Strong Phone & Verbal communication skills along with active listening.
3. Customer focus and adaptability to different personality types.
4. Ability to multitask, set priorities and manage time effectively.
5. Flexible to work in Rotational shifts in Night shift as well for Males.(NO night shift for Female candidate)
6. Good typing skills.
7. Self Transportation.
8. Native proficiency in Kannada/Tamil or Bengali along with English, will be considered an added advantage."
Interested candidate can share their updated resume on what's app @ 8639839227
Company Website URL: http://www.apollotelehealth.com/
Apollo Hospitals
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