The Technical Sales Support Specialist plays a key role in enabling MSCI s APAC Technical Sales team to deliver high-quality analytical and technical support throughout the sales cycle. This role works closely with Senior Technical Sales Specialists, Sales, Product, and Client teams to ensure timely execution of pre-sales activities, including portfolio analysis, tool configuration, demo preparation, and proposal support.
The successful candidate will support MSCI s Enterprise Risk and Performance Analytics solutions with a focus on RiskManager by coordinating the delivery of data-driven insights, maintaining high-quality client-facing outputs, and ensuring consistency across sales engagements. This role is ideal for individuals who are detail-oriented, technically proficient, and eager to grow within a client-facing, solution-oriented environment.
Your Key Responsibilities
- Support the sales team by preparing high-quality client portfolio analyses and responding to technical inquiries (with the guidance of Senior TSS) during the sales process.
- Load, configure, and validate portfolios within RiskManager, ensuring consistency with clients investment strategies and instrument structures.
- Collaborate with Senior Technical Sales Specialists to prepare demos and proof-of-concept presentations tailored to client needs.
- Conduct portfolio data diagnostics, including identifying missing, inconsistent, or anomalous data, and proposing resolutions.
- Assist in creating pitch materials, reports, and dashboards that clearly articulate the value of MSCI s risk and performance tools.
- Coordinate internally across Sales, Product, and Analytics teams to ensure alignment and timely delivery of outputs.
- Participate in pre-sales workshops and training sessions to improve understanding of client needs and MSCI capabilities.
- Maintain documentation and reusable analytical components to improve team efficiency and support knowledge transfer.
- Where appropriate, engage directly with prospects to retrieve data or clarify technical inputs under senior guidance.
- Monitor and track key follow-up actions post-demo or client meeting in collaboration with the lead sales team.
Your skills and experience that will help you excel
- 1 3 years of relevant experience in risk analytics, financial services, or technical client support; prior exposure to MSCI RiskManager is highly desirable.
- Bachelor s degree in Finance, Mathematics, Engineering, Physics, Economics, or a related quantitative discipline.
- Familiarity with financial instruments across asset classes, risk models (e.g., VaR), and portfolio analytics.
- Strong attention to detail and organizational skills; ability to manage multiple projects under tight deadlines.
- Effective communicator with solid written and verbal English skills; able to articulate technical content clearly.
- Proficiency in Excel (VBA/Macro experience a plus), and presentation tools such as PowerPoint.
- Knowledge of SQL or scripting tools (e.g., Python) is a plus but not required.
- Professional certifications such as CFA or FRM are a plus and will be supported for career progression.Top of Form
About MSCI
What we offer you
- Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.
- Flexible working arrangements, advanced technology, and collaborative workspaces.
- A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.
- A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.
- Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.
- Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.
- We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women s Leadership Forum.
