Jobs
Interviews

1944 Antivirus Jobs - Page 13

Setup a job Alert
JobPe aggregates results for easy application access, but you actually apply on the job portal directly.

1.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Location: Bangalore, Hyderabad, Pune, New Delhi, Kolkata Job Summary: The Computer Hardware & Networking Technician will be responsible for the installation, maintenance, and troubleshooting of hardware, networking systems, and software across training labs and institutional setups. This includes setting up LAN/WAN networks, servicing desktops/laptops, managing network devices, ensuring system security, and supporting end users. Key Responsibilities: Hardware Support · Diagnose and repair desktops, laptops, printers, and peripherals · Replace faulty components (RAM, hard drives, motherboards, etc.) · Perform preventive maintenance and ensure system uptime Networking · Design, configure, and maintain LAN/WAN infrastructure for classrooms and labs · Set up routers, switches, network cabling, and wireless access points · Perform IP configuration, subnetting, and basic firewall setup · Monitor network performance and troubleshoot connectivity issues · Maintain network documentation and update topology maps Software Installation & Support · Install and update operating systems (Windows/Linux) and licensed applications · Configure antivirus, productivity suites, educational and simulation tools · Perform regular backups and software rollouts · Support lab setups for online assessments, simulations, and practical sessions IT Asset Management · Maintain inventory of IT assets and consumables · Tag, track, and report system and component usage · Coordinate with vendors for warranty claims and AMC services User Support · Provide on-call and in-person tech support for Managers, trainers, and admin staff · Respond to hardware/software/network issues raised at centre-level · Train end-users on basic troubleshooting, system use, and security practices Qualifications: · Diploma or ITI in Computer Hardware & Networking, Computer Science, or related field · Certifications like CompTIA A+, N+, CCNA (preferred) Experience: · Minimum 1 year of hands-on experience in a similar role Key Skills: · Strong knowledge of computer hardware architecture and peripherals · Proficiency in network setup and basic security practices · Familiarity with Windows and Linux operating systems · Good troubleshooting, documentation, and communication skills · Basic understanding of data privacy, lab security, and uptime management · Working Conditions: · On-site technical support during training hours · Requires frequent travelling across centres within & outside the city

Posted 1 week ago

Apply

0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Urgent Hiring for Technical Sales Process for PPC Call Hiring for US printer calls and antivirus calls, Only candidates who have worked in printer and antivirus sales ,tech sales,printer technical support for US based call. Required Candidate Profile Candidate Must have printer antivirus calls min.6 month US Technical sales exp. MUST . Salary - 50k +incentives Nandini Parashar 9773634524 This job is provided by Shine.com

Posted 1 week ago

Apply

7.0 years

0 Lacs

Jaipur, Rajasthan, India

On-site

Job Summary: To administer our company’s computer infrastructure, we’re looking for a results-oriented IT administrator. The individual would be responsible for maintaining information systems and networks, as well as upgrading and installing new hardware and software, troubleshooting, data backup, and network security.Besides, to ensure success as an IT administrator, the candidate should be detail-oriented, displaying strong analytical and problem-solving skills. Compensation: The compensation will depend upon the experience and caliber you possess. Industry: Information Technology Department: IT & Operations Educational Qualification: Bachelor’s degree/Diploma in Information Technology, Computer Science, Information Security, or a related field. Proven experience as a System Administrator/ Network Administrator/ IT Administrator or similar role can be an added advantage. Key Responsibilities: Install, configure, and maintain hardware, software, and networking systems, including servers, workstations, routers, switches, and firewalls. Ensure compliance with software licensing agreements and maintain accurate records of software inventory. Implement and enforce IT security policies and procedures to protect the organization’s data and systems. Configure and maintain local area networks (LANs), wide area networks (WANs), and other networking components. Creating user accounts and performing access control. Provide technical support and assistance to end-users, including troubleshooting hardware and software problems, resolving network connectivity issues, and answering technical queries. Maintain accurate and up-to-date documentation of IT systems, configurations, and procedures. Generate reports on system performance, incidents, and service requests to track trends and identify areas for improvement. Utilizing surveillance equipment for monitoring and keeping track on a daily basis. Key Skills Required: Strong knowledge of IT infrastructure components, including hardware, operating systems, networking protocols, and cybersecurity principles. Proficiency in system administration and network administration, with experience in Windows/Linux server environments, Active Directory, DNS, DHCP, and TCP/IP. Excellent troubleshooting and problem-solving skills, with the ability to diagnose and resolve technical issues effectively. Knowledge of IT security principles and best practices, including firewalls, antivirus software, intrusion detection systems, and data backup and recovery. Ability to prioritize tasks, manage multiple projects simultaneously, and work under tight deadlines. Strong attention to detail, organizational skills, and the ability to maintain accurate documentation. Expertise in creating, analyzing, and repairing large-scale distributed systems. Benefits and Perks: 5 Days working Flexible working hours Leadership opportunities, irrespective of the number of years you have worked & your educational background Exposure, training & mentorship of in-demand skill set Transparent and open culture Cool Infrastructure with Gaming Zone, Breakout Spaces , and Pantry Encashment of leaves Opportunity to work with industry experts No Dress code Paid Leaves Maternity / Paternity Leaves Health Insurance About Cyntexa We are a leading cloud service provider at the forefront of cutting-edge technologies. With a dedicated team of over 400+ experts, we specialize in delivering top-notch solutions across a spectrum of platforms, including Salesforce, ServiceNow, Google Cloud, AWS, and Azure. In the domain of Salesforce, we proudly stand as a trusted Summit Consulting Partner, showcasing our commitment to excellence and innovation. We grew from a team of 5 to more than 400+ in just 7 years.What made that happen? Every individual’s sheer passion for learning and growing.Our skilled professionals bring a wealth of knowledge across various Salesforce clouds, from Sales to Service and beyond. We thrive on transforming challenges into opportunities, where clouds aren't barriers, but gateways to unlimited possibilities. At Cyntexa, our passion goes beyond tech – we're architects of business value. Our mission is to empower organizations with strategically tailored solutions beyond conventional cloud services that drive the business forward. We help other organizations by providing value to them and helping them grow their business exponentially. We have worked with different industries such as health care, real estate, hospitality, compliance, etc. Apply at: https://cyntexa.com/apply-at-cyntexa/  Wanna get in touch? Send us your resume at hr@cyntexa.com or Give us a call at 9610098881

Posted 1 week ago

Apply

1.0 - 5.0 years

0 Lacs

karnataka

On-site

As a customer support agent, you will be responsible for handling customer interactions through chat and ticketing channels to provide effective and high-quality support. Your core responsibilities will include providing chat support, ticket support, demonstrating product knowledge, and troubleshooting issues. To excel in this role, we are seeking candidates with at least 1 year of relevant experience. It is essential that you possess knowledge of VPN, antivirus software, and desktop engineering. Experience with Software as a Service (SaaS) products and a background in handling both tickets and chat interactions is highly desirable. In addition to technical skills, strong written and communication abilities are crucial for this position. The role may require you to work in a 24/7 shift pattern, so flexibility in working hours is necessary. If you are a proactive problem-solver with a passion for customer service and meet the above requirements, we encourage you to apply for this exciting opportunity.,

Posted 1 week ago

Apply

2.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Job Title: Product Support Engineer (Night Shift) Job Location: Noida, India Shift Timing: 9PM-6AM IST Position Overview: Product Support Engineer will provide in-depth support to WatchGuard’s customers and Partners. The PSE will work on complex problem solving around Networking and WatchGuard services for WatchGuard authorized resellers, distributors, external end users, and internal employees. Customers within each of these groups may have dramatically different levels of technical expertise. The PSE must be able to adjust their level of technical communication to that which is most effective for that customer. The PSE must also be capable of effectively and professionally communicating with customers via telephone, email, and web. The PSE will work in a high pace of work, transitioning from one interaction (web case or a live call) immediately into the next interaction. A Day in the Life: Each day will start with reviewing emails and Microsoft Teams messages for important news and/or events. Then logging into the CRM system to start reviewing cases within your personal queue to identify critical problems that need an immediate reply. The day then continues changing your availability status to take on the next case or call-in priority. You’ll create cases for new incidents or start using your technical expertise to begin troubleshooting a problem already logged in queue. Your customers will range from WatchGuardONE Partners, who help their end user, to the end user themselves. Skills and Qualifications: Fluent in English, both speaking and writing. Excellent written and verbal communication skills. Strong time management skills, results-focused, and a proactive nature. Ability to learn quickly and to adapt easily to change. Experience using CRM systems, Salesforce.com preferred. B.Tech/B.E./MCA and/or IT Networking or Security Certification such as: Network+, CCNA, or Security+. 2-8 years of relevant experience in technical support/helpdesk role troubleshooting network and/or network security problems. Strong understanding of TCP/IP networking, applying OSI model troubleshooting methodology, Windows and Macintosh operating systems, and VPN technologies and their corresponding protocols. Familiarity with authentication protocols (LDAP, RADIUS, etc.), cloud platforms such as Azure and AWS, multifactor authentication software, antivirus, intrusion prevention software, and WAN protocols.

Posted 1 week ago

Apply

0.0 - 1.0 years

0 - 0 Lacs

Noida, Uttar Pradesh

On-site

Job Title: Cyber Security Analyst Location: Noida Sec 63 Job Type: Full Time Shift: Day Min Experience Required: 1-2 Year Salary: As per industry standards Job Summary: We are seeking a skilled and proactive Cyber Security Analyst to join our team and help protect our organization’s digital infrastructure. The ideal candidate will monitor systems, assess potential threats, and respond to incidents to maintain a secure IT environment. Key Responsibilities: Monitor security tools and dashboards to detect and respond to threats in real time Analyze security incidents and perform root cause analysis Conduct vulnerability assessments and risk analysis on networks, systems, and applications Implement and maintain security measures including firewalls, antivirus, and intrusion detection systems (IDS/IPS) Manage security audits and compliance reviews Develop and enforce security policies and procedures Stay up to date with the latest cybersecurity trends, threats, and technology Assist in disaster recovery and business continuity planning Collaborate with IT and development teams to ensure best practices in system security Required Skills & Qualifications: Bachelor's degree in Cyber Security, Computer Science, IT, or a related field Proven experience as a Cyber Security Analyst or similar role Strong understanding of network protocols, firewalls, and threat landscapes Experience with SIEM tools, endpoint protection, and vulnerability scanners Knowledge of data privacy regulations (e.g., GDPR, ISO 27001, etc.) Excellent analytical, problem-solving, and communication skills Relevant certifications preferred (e.g., CEH, CompTIA Security+, CISSP, etc.) Preferred Attributes: Critical thinker with attention to detail Proactive attitude towards continuous learning Strong team player with the ability to work under pressure Comfortable working in [mention if night shifts or rotational shifts are required Please share resume at savita.singh@rcvtechnologies.com Job Type: Full-time Pay: ₹20,000.00 - ₹40,000.00 per month Benefits: Commuter assistance Health insurance Leave encashment Life insurance Provident Fund Application Question(s): On-site Emmidiate Joiner Only Face to face interview only Minimum 1-2 years experience is required Experience: Cyber Security : 1 year (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

Posted 1 week ago

Apply

100.0 years

0 Lacs

Delhi, India

On-site

About Us At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japan specialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world. About the Business / Function Proudly part of Kuoni Tumlare, TUMLARE SOFTWARE SERVICES (P) LTD. is a multinational technology support company that serves as a trusted technology partner for businesses since 1999. We also help established brands reimagine their business through digitalization. Job Overview As an IT Security Engineer, you are responsible for various IT Security matters, such as daily management and control of various cybersecurity products, support in identifying requirements and business cases for new and existing security solutions, extensive cooperation with multiple project and operation teams on different security-related topic, and much more. Key Responsibilities Vulnerability Management & Penetration Testing: Perform regular vulnerability assessments and penetration tests on servers, middleware, and public-facing web applications. Patch Management: Oversee the security and lifecycle management of operating systems and middleware platforms, including patch management, version upgrades (e.g., WebLogic, WebSphere), security updates SSL certificate management and user access controls to ensure secure and stable environments. Secure Coding Collaboration: Work closely with software development teams to enforce secure coding practices aligned with the OWASP security framework. Security Tools & Solutions Management: Administer and support security tools such as Netskope/Zscaler Cloud Security, firewalls, Web Application Firewalls (WAF) End Point Protection: Antivirus solutions (TrendMicro, McAfee/Trellix ePO). SIEM Monitoring & Management: Monitor and manage Security Information and Event Management (SIEM) systems to ensure timely detection and response to security events. Incident Response Handling: Lead incident response activities including investigation, containment, eradication, and root cause analysis of security incidents. Cross-Team Coordination: Collaborate with internal stakeholders and external service providers to resolve security issues and maintain compliance with organizational policies. Access Governance: Review and validate Change Requests, Privileged Access Requests, and other access control-related approvals. Audit & Compliance Support: Assist in internal and external security audits, including firewall reviews, and compliance checks. Manage Core IT Services Security: Administer and secure essential IT services including FTP, SFTP, IIS, Ports and implement Role-Based Access Control (RBAC) to enforce least-privilege access principles and ensure operational integrity. Knowledge, Skills, Experience, Qualifications Experience: 3+ years of hands-on experience. Technical Skills: Server: - Windows server (2016/2019/2022), Linux (RHEL, Ubuntu) Antivirus Solutions (McAfee Trellix ePO, Trend Micro) SIEM Platforms (e.g., Splunk) Vulnerability Scanning (Nessus, Qualys, OpenVAS) Penetration Testing Tools (Burp Suite, OWASP ZAP) Basic scripting (PowerShell, Bash) for automation of tasks CSI (Critical Security Incidents) framework, compliance and audit preparation Certification Certified Ethical Hacker (CEH) CompTIA Security+ CCNA- Cisco Certified network Associate What We Offer Probation period - only 3 months. 5 Days Working Annual Bonus – as per company policy. Long Service Award. Paid leaves for Birthday and Wedding/Work Anniversary Learning Opportunity through an online learning platform with rich training courses and resources. Company Sponsored IT Certification - as per company policy Following insurance from Date of Joining: Group Medical Insurance with Sum Insured of up to 5 Lakh Term life Insurance - 3 times of your CTC Accidental Insurance - 3 times of your CTC Employee Engagement Activities: Fun Friday per week Annual Off-Site Team Building End Year Party CSR programs Global Employee Engagement Events Job Location - On site. Pitampura, Netaji Subhash Place, New Delhi - 110034. In case your profile is a match and in alignment with your career interests, then submit your updated Application directly on the link. Experience level: Mid

Posted 1 week ago

Apply

100.0 years

0 Lacs

Delhi, Delhi

On-site

About Us At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience. Our solutions include series tours, technical visits, educational tours, Japan specialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise. We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world. About the Business / Function Proudly part of Kuoni Tumlare, TUMLARE SOFTWARE SERVICES (P) LTD. is a multinational technology support company that serves as a trusted technology partner for businesses since 1999. We also help established brands reimagine their business through digitalization. Job Overview As an IT Security Engineer, you are responsible for various IT Security matters, such as daily management and control of various cybersecurity products, support in identifying requirements and business cases for new and existing security solutions, extensive cooperation with multiple project and operation teams on different security-related topic, and much more. Key Responsibilities Vulnerability Management & Penetration Testing: Perform regular vulnerability assessments and penetration tests on servers, middleware, and public-facing web applications. Patch Management: Oversee the security and lifecycle management of operating systems and middleware platforms, including patch management, version upgrades (e.g., WebLogic, WebSphere), security updates SSL certificate management and user access controls to ensure secure and stable environments. Secure Coding Collaboration: Work closely with software development teams to enforce secure coding practices aligned with the OWASP security framework. Security Tools & Solutions Management: Administer and support security tools such as Netskope/Zscaler Cloud Security, firewalls, Web Application Firewalls (WAF) End Point Protection: Antivirus solutions (TrendMicro, McAfee/Trellix ePO). SIEM Monitoring & Management: Monitor and manage Security Information and Event Management (SIEM) systems to ensure timely detection and response to security events. Incident Response Handling: Lead incident response activities including investigation, containment, eradication, and root cause analysis of security incidents. Cross-Team Coordination: Collaborate with internal stakeholders and external service providers to resolve security issues and maintain compliance with organizational policies. Access Governance: Review and validate Change Requests, Privileged Access Requests, and other access control-related approvals. Audit & Compliance Support: Assist in internal and external security audits, including firewall reviews, and compliance checks. Manage Core IT Services Security: Administer and secure essential IT services including FTP, SFTP, IIS, Ports and implement Role-Based Access Control (RBAC) to enforce least-privilege access principles and ensure operational integrity. Knowledge, Skills, Experience, Qualifications Experience: 3+ years of hands-on experience. Technical Skills: Server: - Windows server (2016/2019/2022), Linux (RHEL, Ubuntu) Antivirus Solutions (McAfee Trellix ePO, Trend Micro) SIEM Platforms (e.g., Splunk) Vulnerability Scanning (Nessus, Qualys, OpenVAS) Penetration Testing Tools (Burp Suite, OWASP ZAP) Basic scripting (PowerShell, Bash) for automation of tasks CSI (Critical Security Incidents) framework, compliance and audit preparation Certification Certified Ethical Hacker (CEH) CompTIA Security+ CCNA- Cisco Certified network Associate What we offer Probation period - only 3 months. 5 Days Working Annual Bonus – as per company policy. Long Service Award. Paid leaves for Birthday and Wedding/Work Anniversary Learning Opportunity through an online learning platform with rich training courses and resources. Company Sponsored IT Certification - as per company policy Following insurance from Date of Joining: o Group Medical Insurance with Sum Insured of up to 5 Lakh o Term life Insurance - 3 times of your CTC o Accidental Insurance - 3 times of your CTC Employee Engagement Activities: o Fun Friday per week o Annual Off-Site Team Building o End Year Party o CSR programs o Global Employee Engagement Events Job Location - On site. Pitampura, Netaji Subhash Place, New Delhi - 110034. In case your profile is a match and in alignment with your career interests, then submit your updated Application directly on the link. Experience level: Mid

Posted 1 week ago

Apply

5.0 - 9.0 years

0 Lacs

navi mumbai, maharashtra

On-site

You will be responsible for administering and maintaining Deep security systems to ensure the security of IT Infrastructure. This includes monitoring and analyzing security alerts to identify potential threats, ensuring proper integration with existing systems, troubleshooting and debugging problems related to TrendMicro Deep Security Manager and Agent, as well as managing TrendMicro Deep Security Agent (installation, reconciliation, troubleshooting, etc.). Additionally, you will be involved in fine-tuning policies in Deep security features such as FIM, Log Inspection, IPS, Firewall, Anti-malware module, and developing/updating security policies and procedures related to Deep security. Your role will also involve log monitoring, incident investigation, maintaining, generating, and analyzing all deep security related reports, manager version upgradation, and capacity management. You will be required to engage with OEM in case of any Deep security related issues reported and ensure compliance with industry standards, regulations, and best practices. Mandatory Skills required for this position include expertise in Antivirus, Microsoft EDR, and XDR. The ideal candidate should have 5-8 years of relevant experience in this field. Wipro is undergoing a transformation towards a modern approach, and as part of this journey, we are seeking individuals who are inspired by reinvention. We are looking for people who are willing to evolve constantly - in terms of themselves, their careers, and their skills. We strive for continuous improvement and adaptability as the world around us changes. Join us at Wipro, a place where you can realize your ambitions and be empowered to design your own reinvention. We welcome applications from individuals with disabilities.,

Posted 1 week ago

Apply

10.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Job Title : IT Lead Reporting Structure : Reports to Manager - IT Infra (Navi Mumbai location) Education : Bachelor's degree in any engineering discipline/ BCA/ MCA Qualifications Minimum 7 and maximum 10 years of hands-on experience in managing overall IT day-to-day operations to improve infrastructure costs, performance and end- user satisfaction. Able to work with cutting-edge technology and assimilate information rapidly. Individual thinker and ability to work independently with little or no oversight. Strong interpersonal and articulation skills both spoken and written. Strong problem-solving and communication skills Practical experience in building IT infrastructure strategy in collaboration with business departments and vendors. Managing IT staff and IT Infra equipment with in-depth knowledge of servers, databases, storage, network, backup and HW/SW components. Should possess knowledge of RedHat OpenShift Container platform along with knowledge of Kubernetes and OS administration of RHEL & Windows. Practical experience in handling IT infrastructure with working knowledge of replication, storage provisioning, IP subnetting, backup policies and OS hardening. Working knowledge of Cloudera in Hadoop (Big Data) environment. Should have practical experience in managing on-premises IT Infrastructure & hosting of application in on-premises DC. Should have service management knowledge of handling incident, changes, problem with ability to troubleshoot complex problems by providing RCA. Should translate complex ideas for non-technical staff/customers by empowering learning and knowledge transfer. - Should have good knowledge of vendor, stakeholder and SLA management. Analytical thinking, communication, teamwork, relationship management, subject matter expertise, Soft skills and service delivery commitments. Industry Technology, ITES, Shared Services or Banking organization Responsibilities To Build infrastructure strategy in collaboration with business departments. Involve in all IT Infra related activities and Infra RFP creation, vendor evaluation. Assist vendor team with infra related discussions and defining the infrastructure requirement. Responsible for overseeing the daily operations of the technical support team as well as participating as an active member of the team. Maintain/track records of daily reporting problems & resolutions and actions taken for user issues. Provide timely resolution for ITSM service tickets raised to maintain SLA commitments. Check, update, and track IT Asset inventory. Work to create any relevant support material for the team. Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner. Review all technical support-related processes and documentation for continuous improvement. Manage staff and network/server equipment. Should participate and manage the DR-Drill along with documentation of BCP plans and creation of SOPs for various IT process. Understand the application flow and support to troubleshoot application related issues. Follow change management & organization process. Actively participate in planning & execution of activities, Collaborating with the team on future direction and opportunities for new technology. Should provide regular update to senior management & client with good communication skills. Must Have Knowledge in ITSM tools, patch, backup, archival & restoration management, operating system, Antivirus, Security solutions In depth knowledge of servers and networks, data organization, Linux & Microsoft server. Good To Have Conceptual knowledge of Big data & RDBMS. (CCNA or ITIL or RHEL, SAN/NAS, CCNA, Comptia, Microsoft Certified preferred.) Employment Type All positions are on fixed term contract on a full-time basis exclusively for ReBIT, initially for a period of five years, extendable by mutual consent Location : Navi Mumbai (Kharghar/ Belapur) (ref:hirist.tech)

Posted 1 week ago

Apply

2.0 - 6.0 years

0 Lacs

noida, uttar pradesh

On-site

The Technical Sales Advisor (Antivirus & Printer Calls) position based in Noida offers a salary of up to 50,000/- along with incentives. The role requires working in the US/NIGHT SHIFT with prior international voice experience and mandatory US technical sales experience. Please note that there are no meal or cab facilities provided. Responsibilities include meeting individual sales targets, selling Windows, software, antivirus, and printers, troubleshooting printer issues, and providing technical troubleshooting support. Immediate joiners are preferred for this position. The interview process consists of both telephonic and face-to-face rounds.,

Posted 1 week ago

Apply

5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

We are looking for a highly skilled and experienced Senior Infrastructure Engineer to take charge of designing, implementing, and maintaining our IT infrastructure. If you possess expertise in public and private cloud technologies, virtualization, Windows Server environments, and data center management, you might be the ideal candidate for this role. Your strong technical leadership and problem-solving skills will be crucial in ensuring the high availability, scalability, and security of our infrastructure. Your responsibilities will include designing, deploying, and managing public and private cloud environments such as Azure, VMware, and Nutanix. You will need to optimize cloud resources for cost-efficiency, performance, and security. Additionally, configuring and maintaining virtualized environments using VMware, Hyper-V, and Nutanix will be part of your daily tasks. Troubleshooting and resolving issues in virtualized platforms, installing, configuring, and managing Windows Server environments, and monitoring server health to ensure compliance with best practices will also be essential duties. As a Senior Infrastructure Engineer, you will manage the Active Directory (AD) infrastructure, encompassing user authentication, group policies, and security configurations. You will configure and maintain DNS for internal and external services, deploy and manage Citrix environments for application and desktop delivery, and implement and monitor antivirus and endpoint security solutions. Furthermore, overseeing day-to-day data center activities, performing capacity planning, ensuring disaster recovery readiness, and managing Azure-based solutions will be part of your role. Your expertise will be crucial in designing and deploying hybrid cloud solutions, leading technical projects, and mentoring junior team members. Providing technical recommendations for infrastructure improvements will also be expected from you. If you are excited about the opportunity to work with cutting-edge technologies in a dynamic environment, we encourage you to apply for this position. Join us at Aristocrat, a global leader in gaming content and technology, and a top-tier publisher of free-to-play mobile games. We are committed to delivering exceptional performance for our B2B customers and bringing joy to millions of players worldwide. Our focus on responsible gameplay, company governance, employee wellbeing, and sustainability sets us apart. We value diversity and inclusivity, welcoming applications from individuals regardless of age, gender, race, ethnicity, cultural background, disability status, or LGBTQ+ identity. At Aristocrat, we uphold our values of being all about the player, unleashing talent, fostering collective brilliance, and practicing good business while being good citizens. We offer a robust benefits package, global career opportunities, and a supportive work environment where individual differences are celebrated, and every employee has the chance to grow and excel. Are you ready to join us in bringing joy to life through the power of play Please note that travel is not expected for this role. Depending on the nature of your position, you may need to register with the Nevada Gaming Control Board (NGCB) and other gaming jurisdictions where we operate. Kindly be aware that we are unable to sponsor work visas for this position at this time. Candidates must be authorized to work in the job posting location without the need for current or future visa sponsorship. Apply now and be part of our exciting journey at Aristocrat!,

Posted 1 week ago

Apply

2.0 - 31.0 years

2 - 3 Lacs

Sanand

On-site

2 years minimum experience in Hardware networking He should have knowledge about Networking wire crimping and fault finding Software installation Antivirus installation and virus removing Firewall basic knowledge Wi-Fi Router configuration Server basic knowledge user management and permission Internet troubleshooting Backup Knowledge Computer repair karna hai. Clients ke pass ja kar IT se related problems solve krna hai.

Posted 1 week ago

Apply

5.0 - 9.0 years

0 Lacs

chennai, tamil nadu

On-site

As a Security Managed Services Engineer (L2) at NTT DATA, you will play a crucial role in ensuring the security of our clients" systems. You will be responsible for conducting regular assessments of deployed security solutions to identify vulnerabilities and recommending and implementing enhancements based on your findings. Your expertise in endpoint protection methods and cybersecurity technologies, including adaptive technologies, antivirus, firewalls, and intrusion detection systems, will be essential in this role. In this position, you will proactively monitor, identify, investigate, and resolve technical incidents and problems to restore service to clients efficiently. Your primary objective will be to review client requests or tickets, applying your technical and process knowledge to resolve them without breaching service level agreements (SLAs). Additionally, you will provide second-line support for incidents and requests with a medium level of complexity, ensuring that our clients receive timely and effective solutions. Your role may also involve contributing to or supporting project work as needed, further expanding your skills and expertise in the field of security managed services. You will be expected to demonstrate a strong knowledge and a minimum of 5 years of hands-on experience in at least 3 areas of security, such as Antivirus (EPP), EDR (Endpoint Detection & Response), Anti-APT (Anti-Advanced Persistent Threat), and Trellix/HIPS. As part of your responsibilities, you will install, configure, and maintain the software and hardware of EPP, EDR, HIPS, and Anti-APT solutions, responding to tickets in accordance with SLA guidelines. You will record, track, and document the request problem-solving process, including actions taken, and analyze and fix risk and scan logs. Moreover, you will assist in new hire training for basic IT needs and interact with OEM for any incident resolution. To be eligible for this role, you should hold a CCNA certification, while a CCNP in Security or PCNSE certification would be considered advantageous. Additionally, you should have a moderate level of relevant managed services experience in handling Security Infrastructure, knowledge of ticketing tools (preferably ServiceNow), working knowledge of ITIL processes, and experience collaborating with vendors and third parties. NTT DATA is an Equal Opportunity Employer that values diversity and inclusion in the workplace. Join our global team and continue to grow, belong, and thrive in an environment that encourages you to seize new opportunities and challenges, expand your skills, and prepare yourself for future advancements in your career.,

Posted 1 week ago

Apply

0 years

0 Lacs

Gurgaon, Haryana, India

On-site

Join a Team That’s Passionate About Making Lives Better! At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results ! A Desktop Support Engineer provides technical assistance and support to ensure efficient and effective use of desktop computing resources within an organization. They are responsible for diagnosing and resolving hardware, software, and network issues, installing and configuring systems, and maintaining IT infrastructure. The role involves direct interaction with end-users to address their technical concerns, deliver training, and ensure seamless operation of desktop environments. This position requires strong problem-solving skills, excellent communication abilities, and a proactive approach to maintaining the organization's IT systems. The Desktop Support Engineer plays a critical role in maintaining user productivity and satisfaction by ensuring reliable and secure access to desktop resources. What You'll Do Technical Support Provide first-line support for hardware, software, and network issues. Respond to user inquiries, troubleshoot problems, and provide solutions. Install, configure, and update software and hardware. System Maintenance Perform routine maintenance on desktop environments, including software updates and hardware upgrades. Ensure all systems are secure and up-to-date with the latest patches and antivirus software. User Assistance Assist users with technical issues via phone, email, or in-person. Provide training and guidance on new software or hardware. Create and maintain user accounts and permissions. Documentation And Reporting Document all technical issues and resolutions in a ticketing system. Generate regular reports on system performance, issues, and resolutions. Maintain an inventory of all hardware and software assets. Network Support Troubleshoot and resolve network connectivity issues. Assist with the setup and maintenance of local area networks (LANs) and wireless networks. Security Implement and enforce security policies to protect data and systems. Monitor systems for security breaches and respond to any incidents. Project Participation Assist in IT projects such as rollouts of new hardware or software. Collaborate with other IT team members on larger projects. Customer Service Provide excellent customer service to ensure user satisfaction. Follow up with users to ensure issues are fully resolved. Continuous Improvement Stay updated on the latest industry trends and technologies. Recommend improvements to the existing IT infrastructure. What We're Looking For All Information security responsibilities can be located in The Book of Bill (Global) and The Book of Bill (Global) – French. Please note that Information security responsibilities are based on role. Why Join Us? Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement. Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success. Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do. Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees. Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections. State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity. Rewarding Work: Help businesses grow while making a real difference in people’s lives! Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work! Twitter & Instagram: bgocareers Facebook: Bill Gosling Outsourcing LinkedIn: Bill Gosling Outsourcing Website – https://www.billgosling.com/careers By applying to this position, you acknowledge that you have read and understood Bill Gosling Outsourcing’s Privacy Policy and consent to the collection, use, and storage of personal information in accordance with the policy. At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know. Bill Gosling Outsourcing – Where your career thrives!

Posted 1 week ago

Apply

2.0 - 7.0 years

0 - 2 Lacs

Sanand, Pune, Aurangabad

Work from Office

Knowledge of IMAP, POP3 account - Email Configuration, Thunderbird, Outlook Mailing Client Configuration Knowledge. Installation & troubleshooting - Win 7/8/10.Hardware Active Directory, DNS, DHCP, group policy, server, O365 Desktop & Laptop Required Candidate profile 2-10 yrs exp Installation of Network Printer & Scanner Wi-Fi configuration knowledge on iPad, iPhone & MAC book and mail,configuration them Basic Network troubleshooting knowledge Vendor coordination

Posted 1 week ago

Apply

3.0 years

0 Lacs

Pune, Maharashtra, India

Remote

Position: IT Support Location: Pune Shift Timings: 2 PM - 11PM IST Experience: 3+ Years Employment Type: Full time Description: The position is responsible for smooth day to day operation & support in Information technology vertical. Responsibilities: O365 administration: Responsible for the installation, configuration, and Supporting Office 365. Develop and manage user accounts, groups, and licenses. Implementing and maintaining security measures to safeguard data and applications. Review, test, and make recommendations for standard email practices. Experience with supporting anti-spam filtering, logging and email tracking and transport rules. Primary On-site support for Office 365 issues. Strong experience in administering users and groups, Exchange Online, Intune, Teams, OneDrive, Azure AD Connect, Azure Active Directory, backup and recovery, and Office 365 applications. Experience using O365 Security and Compliance centre. Local desktop admin: Knowledge of Exchange 2010, Windows Server 2003/08/12/16. Perform onboarding/offboarding of users. Provide Tier III support. Conduct routine hardware and software audits. Patching of the machines through remote tool. Install, configure, upgrade, maintain and support desktop/laptop systems. Documentation and SOP creation of known issues and challenges. Management of printers, firewall, routers and switches. Third party vendor coordination for hardware/software issues. Research and recommend new IT technologies and solutions. ​ Remote tool hands on experience: Must have hands on experience on any one of the remote management tools i.e., team viewer, LogMeIn or Cisco Webex. Monitoring of the machines for system updates, firewall, CPU usage, memory usage etc. Auditing and reporting of the hardware/software installed on the reporting machines. Anti-virus management: Hands on experience in installing, managing and troubleshooting of an antivirus solution. Routine reporting of problematic machines and threats from the management console. To make sure all the machines are compliant and reporting on the console. Analysing and establishing security requirements. Training employees in security awareness/procedures. Network management : Utilise networking skills to install and configure hardware, to ensure the company's networks run smoothly and to ensure end users have the connectivity to perform their jobs. Good understanding of network switches, routers, firewalls, and network protocols (TCP/IP, DNS, WINS, DHCP). Developing and maintaining all the comprehensive paperwork associated with the implemented network. Supervising and ensuring there is an optimal level of technical backup at all times. Monitoring for potential issues in a proactive manner. In-depth knowledge of networking, security protocols, and IT best practices. Skills Required: Minimum 3-4 years of experience in IT support. Deep understanding of Office 365 services and applications. Excellent written & spoken communication and problem-solving skills. Team player and strong experience working in a collaborative work environment. Multi-task and should be able to work under stringent deadlines. Requires a bachelor's degree in area of specialty and 3-4 years of experience in the field or in a related area. Company Profile Stratacent is a Global IT Consulting and Services firm, headquartered in Jersey City, NJ, with global delivery centres in Pune and Gurugram plus offices in USA, London, Canada and South Africa. We are a leading IT services provider focusing on Financial Services, Insurance, Healthcare and Life Sciences. We help our customers in their transformation journey and provide services around Information Security, Cloud Services, Data and AI, Automation, Application Development and IT Operations. URL - http://stratacent.com Employee Benefits: • Group Medical Insurance • Cab facility • Meals/snacks • Continuous Learning Program Stratacent India Private Limited is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, age, sex, national origin, ancestry, handicap, or any other factors.

Posted 1 week ago

Apply

4.0 - 9.0 years

4 - 7 Lacs

Bengaluru

Work from Office

About Instead Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 were re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline. Insteads investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer as well as top tax accounting firms such as PwC, BDO, RSM, and KPMG. Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Insteads CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40. About the role Were seeking an experienced Salesforce Billing Engineer to design, configure, and maintain our Salesforce environment with a focus on CPQ and Billing solutions. Youll be responsible for building robust API integrations between Salesforce and our Instead platform, optimizing our free trial product integration, and ensuring seamless billing operations. This technical role requires deep expertise in Salesforce development, particularly with Apex programming, while collaborating across Legal, Finance, IT, Marketing, Sales, and product teams to deliver comprehensive Salesforce solutions that support our growing tax technology business. What youll do Develop using APEX language and build both sides of API endpoints to handle requests between Salesforce and our software Design, configure, test, and deploy robust Salesforce solutions while managing user setup, profiles, and roles Optimize and build custom integrations for our free trial product (instead.com) leveraging CPQ and Salesforce Billing Develop and maintain comprehensive documentation covering processes, policies, configurations, and user guides Create and manage validation rules and custom workflows to streamline operational processes Conduct intermediate user testing by developing test plans, creating user test cases, and coordinating testing efforts Perform regular audits to maintain high standards of data quality and integrity Stay current with latest Salesforce releases and AppExchange improvements to drive system enhancements Manage release and environment deployments across Salesforce instances What youll need Deep understanding of Salesforce CPQ and working knowledge of Salesforce Billing Familiarity with Apex programming language Bachelors degree or equivalent experience Salesforce Administrator certification or equivalent experience 4+ years of relevant hands-on Salesforce configuration experience Working knowledge of dynamic dashboards and report builder Experience with Lightning Apps, Process Automation, Integrations, Users (Permission Sets, Profiles, Roles), Fields, and Objects Experience with Salesforce configuration options, data model/architecture, and security model Experience with Salesforce change management and release management Ability to excel in a collaborative environment across multiple departments Nice to have Experience integrating Salesforce.com with other business applications Certified Salesforce Advanced Administrator Certified Salesforce Platform App Builder Certified Salesforce Platform Developer Experience with SOC II and other compliance programs Experience with Salesforce Billing Administration Experience with antivirus, threat detection, and MDM solutions Advanced proficiency with Salesforce Apex Proficiency with Windows, MacOS, and Linux systems Why join us Work on a cutting-edge tax tech platform thats transforming the industry Be part of a collaborative, mission-driven team Competitive compensation and benefits Growth opportunities in technology development and Salesforce architecture Opportunity to build and scale critical billing and customer management systems Work with innovative technology and support rapid business growth Equal Opportunity Employer - M/F/D/V As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

Posted 1 week ago

Apply

4.0 - 9.0 years

6 - 10 Lacs

Bengaluru

Work from Office

About Instead Instead is a tax platform designed to help taxpayers and tax professionals collaborate to save money on taxes. As the first company in decades to receive IRS approvals to E-file 1040, 1041, 1120, 1120S, and 1065 were re-inventing a complex category. Founded in 2023, Instead combines LLMs with tax law to make tax management a continuous, proactive process rather than a dreaded annual deadline. Insteads investors include Sarah Guo from Conviction (conviction.com), IRIS (irisglobal.com) the largest tax software provider in the UK and many of our partners and customers who believe in our mission and vision. The Instead team comprises talented leaders from leading tax, financial services and fintech companies Gusto, Intuit, Zenefits, Thomson Reuters, Wolters Kluwer as well as top tax accounting firms such as PwC, BDO, RSM, and KPMG. Instead was a 2024 Innovation Award Finalist in CPA Practice Advisor. Insteads CEO, Andrew Argue, is a CPA and has been named Top 100 Most Influential People in the Accounting Profession twice - Ones To Watch and CPA Practice Advisors 20 under 40. About the role Were seeking an experienced IT Administrator to own and manage our complete IT infrastructure and support operations as we continue to scale our global team. Youll be responsible for ensuring seamless technology operations across our India and US offices, managing everything from user hardware deployment to security implementations and cloud administration. This role is critical to supporting our growing teams productivity and maintaining the robust technology foundation that powers our Instead platform and internal operations. What youll do Own our complete IT infrastructure and support operations including user hardware acquisition, imaging, deployment, and remote management Implement and maintain security measures including antivirus solutions and system updates Manage Single Sign-On implementation (Okta) and ongoing maintenance Administer gSuite and AWS for a limited set of services Provide comprehensive hardware and software support for internal users across global teams Develop and implement backup and recovery planning and procedures Administer additional tools including Slack, Zoom, Loom, Adobe, Microsoft Office, Tableau, and other business applications Collaborate with Legal, Finance, IT, Marketing, Sales, and product teams on technical requirements Manage release and environment deployments Create technical documentation and provide technical training to users Define requirements for technical projects and work directly with stakeholders What youll need Bachelors degree or equivalent experience in IT or related field 4+ years of hands-on experience in IT Systems Administration and Support Strong expertise in gSuite Administration Experience with Single Sign-On implementations, particularly Okta Proficiency with both MacOS and Windows platforms (primarily MacOS environment) Experience with remote administration of hardware devices, including mobile devices Working knowledge of dynamic dashboards and report builders Proficiency in technical documentation and technical training Experience implementing and working within effective change management processes Ability to work on multiple high-priority projects simultaneously Ability to work with minimal supervision and define technical project requirements Nice to have Experience with Salesforce administration Experience managing AWS resources and cloud infrastructure Background in supporting distributed global teams Experience in a startup or fast-growing technology company Knowledge of security compliance and best practices Familiarity with tax or financial technology environments Why join us Work on a cutting-edge tax tech platform thats transforming the industry Be part of a collaborative, mission-driven team Competitive compensation and benefits Growth opportunities in technology infrastructure and operations Opportunity to build and scale IT operations for a rapidly growing global company Work with cutting-edge technology and support innovative product development Equal Opportunity Employer - M/F/D/V As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. We trust our team with sensitive information, so all candidates who receive and accept employment offers must complete a background check before joining us.

Posted 1 week ago

Apply

2.0 - 6.0 years

4 - 8 Lacs

Bengaluru

Work from Office

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Posted 1 week ago

Apply

0.0 - 8.0 years

2 - 10 Lacs

Gandhinagar

Work from Office

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Posted 1 week ago

Apply

0.0 - 8.0 years

2 - 10 Lacs

Mumbai, Navi Mumbai

Work from Office

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Posted 1 week ago

Apply

0.0 - 8.0 years

2 - 10 Lacs

Guwahati

Work from Office

1. Technical Support: Provide timely and effective technical, Troubleshoot and resolve technical issues related to the product . Install and implement new programs, upgrade OS and hardware, take data backup and conduct recovery process 2. Problem Solving: Analyze customer problems, diagnose root causes, and implement solutions to resolve issues promptly. 3. Customer Communication: keep customer proactively informed , maintain a professional and courteous demeanor . 4. Product Knowledge: Develop a deep understanding of the product or service offerings to provide accurate and relevant support. Stay updated on product changes, updates, and new features. 5. Escalation Management: Escalate complex technical issues to the appropriate teams within the organization for further investigation and resolution. Follow up with customers to ensure that escalated issues are resolved satisfactorily. 6. Feedback Collection: Gather feedback from customers regarding their experiences with the service provided. 7. Collaboration: Collaborate with cross-functional teams including logistics and ensure defective /unused goods parts are returned immediately after the call. 8. Should be able to check environmental parameters such as earthling for the proper functioning of product. . Qualifications Diploma/Degree Knowledge & Technical Skills knowledge of desktop operating systems like MS windows , product problem symptoms and associated root cause . Proficiency in hardware installation, troubleshooting, and maintenance. Familiarity with networking concepts, protocols, and troubleshooting. Experience with software installation, configuration, and support. Knowledge of antivirus software, firewalls, and security best practices. Experience ( Relevant ) 1-3 Yrs

Posted 1 week ago

Apply

1.0 - 2.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.

Posted 1 week ago

Apply

1.0 - 2.0 years

3 - 4 Lacs

Bengaluru

Work from Office

Experience: 1-2 Years Job Responsibility: 1-2 years of Industry Experience in handling end user support List them in order of importance. Desk side (Win7/Win8/Win10) Troubleshooting experience. OS & Application (MS-Office, Acrobat Reader etc.), Antivirus handling experience Good Knowledge of Microsoft Outlook Mail Client installation/troubleshooting Good experience for managing desktops / Laptops / Network Printers etc. Having Average communication skills.

Posted 1 week ago

Apply
cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Featured Companies