Analyst / Specialist, Operational Excellence

4 - 9 years

6 - 8 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role :

Experience :

Skill Sets :

Location :

Shift :

Key competencies :

  • Proven work experience in

    Property and Casualty - Insurance Operations

    or

    US Mortgage

    or

    US Healthcare.

  • Has good understanding of operational metrics involved in Insurance  processing.
  • Has been a part of training/quality audit team performing process  training for new hires, perform audits, provide coaching and feedback  to new hires. Additionally created SOPs from scratch.
  • Experience in process documentation is a must.
  • Should have experience in Escalation Management ( RCA ), Quality Audits.
  • Excellent stakeholder management skills.
  • Work cohesively with the team and support as appropriate to achieve common goal.

Nanda_Rangrej@resourcepro.com/.in

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