Analyst I - HCS-Ops

Job Title- IND Analyst I - HCS-Ops Solution Line- TS Talent Solutions Position type- Full Time Work Location- Gurgaon Working style- Hybrid Cab Facility- Yes Shift Time 12PM to 9PM People Manager role: No Required education and certifications critical for the role-Graduate (Except technical graduates) Required years of experience 0-1 year of relevant experience.
GENERAL DESCRIPTION OF ROLE: The Executive Administration Analyst is required to support the Executive Administration process by facilitating seamless project collaboration and communication. This position involves managing a variety of operational tasks that assist onshore consultants and leaders, including email correspondence, liaising on status updates, project management, and client management. Key responsibilities include answering client due diligence questionnaires on topics such as data privacy, security, compliance, and Environmental Social Governance (ESG), creating purchase orders to facilitate payments, and submitting timecards and expense reports on behalf of consultants and leadership. By enabling our onshore sales and client-facing teams to service clients more efficiently, this role plays a vital part in delivering a smooth and satisfying client experience. JOB RESPONSIBILITIES The Colleague operates as part of the team under supervision of Sr Analysts/Ops Manager and provides high quality administration support for internal and external clients. They are required to understand and apply processes directly linked to their own work to deliver the following responsibilities: Project Collaboration: Work closely with teams to coordinate and execute project-related activities, ensuring alignment and progress in line with SLA requirements, timelines and quality standards while ensuring a high level of internal external client satisfaction. Liaising and Communication: Serve as a liaison between various stakeholders, effectively managing email correspondence and status updates to facilitate smooth operations. Operational Support: Assist onshore consultants and leaders with a range of tasks, including project management, client management, and email correspondence. Client Due Diligence: Answer client due diligence questionnaires related to organizational policies on data privacy, security, compliance, legal matters, and Environmental Social Governance (ESG) to aid in client and vendor onboarding. Purchase Order Management: Create purchase orders in Aons system to facilitate necessary payments from clients to Aon. Time and Expense Management: Submit timecards and expense reports on behalf of consultants and leadership, ensuring accuracy and timeliness. Collaborate with peers at Aon to deliver high quality work and enhance personal effectiveness through training, education and SKILLS Any Graduate No Technical Graduate (BE/BTech) and No Regular Postgraduate (MBA/ MCA/ MA/ MSc/ MTech) Good communication skills (Written and Verbal) Time Management skills Basic knowledge of Statistics Basic knowledge of MS Office etc. (Excel assessment to be conducted) Effective business communication and Analytical thinking Good Analytical skills Email writing (Assessment based)