Job
Description
The Corporate Third Party Oversight (CTPO) program, operating within Global Supplier Services (GSS), is tasked with defining and implementing the minimum requirements for the firmwide supplier oversight frameworks, namely Third Party Oversight (TPO) and Inter-Affiliate Oversight (IAO). These frameworks are applicable to all Lines of Business (LOBs), Corporate Functions (CFs), and Legal Entities. CTPO has successfully designed and established a comprehensive supplier oversight framework that spans across all LOBs and CFs, with core capabilities aimed at measuring, monitoring, and managing the risk associated with JPMC suppliers effectively, efficiently, consistently, and sustainably. As an Analyst Outsourcing Governance Centralized Services within CTPO, your primary responsibility will be to manage Third Party Oversight and Inter-Affiliate Governance due diligence activities for the firm's Supplier engagements and Inter-Affiliate charters. This role involves ensuring consistent monitoring of Outsourcing activities to guarantee compliance with the Third Party Oversight (TPO) and Inter-Affiliate Policy and Standards. Your key responsibilities will include completing and documenting all due diligence for supplier engagements in alignment with firmwide policies and procedures impacting the Firmwide TPO and IAO Scorecard. You will also be tasked with maintaining Management Information Systems (MIS) at specified frequencies for governance processes, ensuring accurate and real-time data availability on the System of Record. Furthermore, you will develop and regularly update the Standard Operating Procedure (SOP) document for aligned governance processes while ensuring version control is maintained. Collaboration with stakeholders from the Lines of Business (LOB) and serving as the Subject Matter Expert (SME) for the business will be essential. Efficiently delivering review duties in line with internal Service Level Agreements (SLA), Key Performance Indicators (KPI), and Key Risk Indicators (KRI) is a crucial aspect of this role. Additionally, supporting non-transactional governance activities related to Spend Validation, New Third Party Providers, and any required remediation activities will be part of your responsibilities. The ideal candidate for this role should possess 2+ years of relevant experience in Operations, Oversight & Control, Vendor Management, or related roles, with a total of 6+ years of work experience, demonstrating knowledge of risk management and control principles. Strong written and verbal communication skills are essential, along with the ability to effectively manage and collaborate with stakeholders due to extensive interaction with internal customers. Proven ability to manage time effectively, multitask, and consistently meet deadlines independently is crucial. Strong organizational management skills, including expertise in issue and conflict resolution, are highly desirable. The ability to closely partner with related functions such as Sourcing, Quality Assurance (QA), and Line of Business (LOB) Controls to ensure a coordinated and effective program is important. In-depth knowledge of Third-Party Oversight Standards, with experience in Corporate Sourcing and standard TPO systems, is required. Preferred qualifications, capabilities, and skills include understanding of supplier contractual terms, knowledge of reporting tools & dashboards like Excel and Tableau, and familiarity with general accounting practices, primarily understanding aspects related to Supplier's Financial Viability Assessment (FVA).,
