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4.0 - 8.0 years
0 Lacs
karnataka
On-site
The Controls Management team collaborates with various control disciplines to oversee existing control functions and develop new protocols. This approach ensures timely engagement with the appropriate teams and facilitates swift remediation of critical control issues across all affected areas of the firm. As an Analyst within the Controls Management team, you will be responsible for enhancing control oversight and efficiency by standardizing and automating operational risk reporting, providing access to aggregated firm-wide information, and generating business risk insights. The Controls Room comprises several functional units, including the Data Management & Operations team, Analytics, Reporting, and the Project Management Office. Your responsibilities will include providing daily system support operations, monitoring support tools and mailbox for user tickets/issues, prioritizing and scheduling tickets, escalating tickets/issues to the L2/L3 teams as required, providing technology troubleshooting support on basic user issues and system issues such as data problems, resolving and closing user-related tickets assigned to Operate Support in a timely and complete manner, coordinating Access Administration and supporting Recertification for supported applications, being flexible to work rotational shifts (APAC, EMEA, and U.S.), and providing application testing/validation support on an as-needed basis. To qualify for this role, you should have 4+ years of relevant experience in a similar role, a solid understanding of risk management and control principles, excellent written and verbal communication abilities, a strong focus on delivering exceptional customer service, the ability to effectively communicate with both technical and business partners, strong organizational, documentation, and multitasking abilities, with a proven track record of managing expectations and delivering results, as well as a high level of professionalism, self-motivation, and a strong sense of urgency.,
Posted 1 week ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
The Corporate Third Party Oversight (CTPO) program, operating within Global Supplier Services (GSS), is tasked with defining and implementing the minimum requirements for the firmwide supplier oversight frameworks, namely Third Party Oversight (TPO) and Inter-Affiliate Oversight (IAO). These frameworks are applicable to all Lines of Business (LOBs), Corporate Functions (CFs), and Legal Entities. CTPO has successfully designed and established a comprehensive supplier oversight framework that spans across all LOBs and CFs, with core capabilities aimed at measuring, monitoring, and managing the risk associated with JPMC suppliers effectively, efficiently, consistently, and sustainably. As an Analyst Outsourcing Governance Centralized Services within CTPO, your primary responsibility will be to manage Third Party Oversight and Inter-Affiliate Governance due diligence activities for the firm's Supplier engagements and Inter-Affiliate charters. This role involves ensuring consistent monitoring of Outsourcing activities to guarantee compliance with the Third Party Oversight (TPO) and Inter-Affiliate Policy and Standards. Your key responsibilities will include completing and documenting all due diligence for supplier engagements in alignment with firmwide policies and procedures impacting the Firmwide TPO and IAO Scorecard. You will also be tasked with maintaining Management Information Systems (MIS) at specified frequencies for governance processes, ensuring accurate and real-time data availability on the System of Record. Furthermore, you will develop and regularly update the Standard Operating Procedure (SOP) document for aligned governance processes while ensuring version control is maintained. Collaboration with stakeholders from the Lines of Business (LOB) and serving as the Subject Matter Expert (SME) for the business will be essential. Efficiently delivering review duties in line with internal Service Level Agreements (SLA), Key Performance Indicators (KPI), and Key Risk Indicators (KRI) is a crucial aspect of this role. Additionally, supporting non-transactional governance activities related to Spend Validation, New Third Party Providers, and any required remediation activities will be part of your responsibilities. The ideal candidate for this role should possess 2+ years of relevant experience in Operations, Oversight & Control, Vendor Management, or related roles, with a total of 6+ years of work experience, demonstrating knowledge of risk management and control principles. Strong written and verbal communication skills are essential, along with the ability to effectively manage and collaborate with stakeholders due to extensive interaction with internal customers. Proven ability to manage time effectively, multitask, and consistently meet deadlines independently is crucial. Strong organizational management skills, including expertise in issue and conflict resolution, are highly desirable. The ability to closely partner with related functions such as Sourcing, Quality Assurance (QA), and Line of Business (LOB) Controls to ensure a coordinated and effective program is important. In-depth knowledge of Third-Party Oversight Standards, with experience in Corporate Sourcing and standard TPO systems, is required. Preferred qualifications, capabilities, and skills include understanding of supplier contractual terms, knowledge of reporting tools & dashboards like Excel and Tableau, and familiarity with general accounting practices, primarily understanding aspects related to Supplier's Financial Viability Assessment (FVA).,
Posted 1 week ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
The Controls Management team collaborates with various control disciplines to oversee existing control functions and develop new protocols. This approach ensures timely engagement with the appropriate teams and facilitates swift remediation of critical control issues across all affected areas of the firm. As an Analyst within the Controls Management team, you will be responsible to enhance control oversight and efficiency by standardizing and automating operational risk reporting, providing access to aggregated firm-wide information, and generating business risk insights. The Controls Room comprises several functional units, including the Data Management & Operations team, Analytics, Reporting, and the Project Management Office. Job responsibilities: - Provide daily system support operations including issue resolution, user requests, enhancement requests, user acceptance testing, ad-hoc requests, etc. - Monitor the support tools and mailbox for user tickets/issues. - Prioritize and schedule tickets; escalate tickets/issues to the L2/L3 teams as required. - Provide technology troubleshooting support on basic user issues and system issues such as data problems. - Resolve and close user-related tickets assigned to Operate Support in a timely and complete manner by providing application knowledge. - Coordinate Access Administration and support Recertification for supported applications. - Be flexible in working rotational shifts (APAC, EMEA, and U.S.). - Provide application testing/validation support on an as-needed basis. Required qualifications, capabilities, and skills: - 4+ years of relevant experience in a similar role. - Solid understanding of risk management and control principles. - Excellent written and verbal communication abilities. - A strong focus on delivering exceptional customer service. - Ability to effectively communicate with both technical and business partners, adapting language to suit the audience. - Strong organizational, documentation, and multitasking abilities, with a proven track record of managing expectations and delivering results. - High level of professionalism, self-motivation, and a strong sense of urgency.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
The Controls Management team collaborates with various control disciplines to oversee existing control functions and develop new protocols. This approach ensures timely engagement with the appropriate teams and facilitates swift remediation of critical control issues across all affected areas of the firm. As an Analyst within the Controls Management team, you will be responsible for enhancing control oversight and efficiency by standardizing and automating operational risk reporting, providing access to aggregated firm-wide information, and generating business risk insights. The Controls Room comprises several functional units, including the Data Management & Operations team, Analytics, Reporting, and the Project Management Office. Your responsibilities will include: - Providing daily system support operations including issue resolution, user requests, enhancement requests, user acceptance testing, ad-hoc requests, etc. - Monitoring the support tools and mailbox for user tickets/issues. - Prioritizing and scheduling tickets; escalating tickets/issues to the L2/L3 teams as required. - Providing technology troubleshooting support on basic user issues and system issues such as data problems. - Resolving and closing user-related tickets assigned to Operate Support in a timely and complete manner by providing application knowledge. - Coordinating Access Administration and supporting Recertification for supported applications. - Being flexible in working rotational shifts (APAC, EMEA, and U.S.). - Providing application testing/validation support on an as-needed basis. Required qualifications, capabilities, and skills: - 4+ years of relevant experience in a similar role. - Solid understanding of risk management and control principles. - Excellent written and verbal communication abilities. - A strong focus on delivering exceptional customer service. - Ability to effectively communicate with both technical and business partners, adapting language to suit the audience. - Strong organizational, documentation, and multitasking abilities, with a proven track record of managing expectations and delivering results. - High level of professionalism, self-motivation, and a strong sense of urgency.,
Posted 2 weeks ago
6.0 - 10.0 years
0 Lacs
karnataka
On-site
The Corporate Third Party Oversight (CTPO) program within Global Supplier Services (GSS) is responsible for defining and implementing the minimum requirements for the firmwide supplier oversight frameworks known as Third Party Oversight (TPO) and Inter-Affiliate Oversight (IAO) that are applicable to all LOBs, Corporate Functions, and Legal Entities. CTPO has designed and established a comprehensive supplier oversight framework that extends across all LOBs and CFs, with core capabilities to drive towards one goal: to measure, monitor, and manage the risk of JPMC suppliers in a manner that is effective, efficient, consistent, and sustainable. As an Analyst Outsourcing Governance Centralized Services within Corporate Third Party Oversight (CTPO), you will be responsible for managing Third Party Oversight and Inter-Affiliate Governance due diligence activities for the firm's Supplier engagements and Inter-Affiliate charters. This group provides consistent monitoring of Outsourcing activities to ensure compliance with the Third Party Oversight (TPO) and Inter-Affiliate Policy and Standards. Your responsibilities will include completing and documenting all due diligence for supplier engagements in accordance with firmwide policies and procedures, impacting the Firmwide Third Party Oversight (TPO) and Inter-Affiliate Oversight (IAO) Scorecard. You will also be responsible for maintaining Management Information Systems (MIS) as per the specified frequency for governance processes, ensuring accurate and real-time data is available on the System of Record. Additionally, you will develop and regularly update the Standard Operating Procedure (SOP) document for aligned governance processes, ensuring version control is maintained. Collaboration with stakeholders from the Lines of Business (LOB) and serving as the Subject Matter Expert (SME) for the business will be a key aspect of your role. You will be expected to deliver review duties efficiently, effectively, and sustainably, in line with internal Service Level Agreements (SLA), Key Performance Indicators (KPI), and Key Risk Indicators (KRI). Moreover, you will support non-transactional governance activities related to Spend Validation, New Third Party Providers, and any necessary remediation activities as required. For this role, you are required to have 2+ years of relevant experience in Operations, Oversight & Control, Vendor Management, or related roles, with a total of 6+ years of work experience, demonstrating knowledge of risk management and control principles. Strong written and verbal communication skills are essential, along with the ability to effectively manage and collaborate with stakeholders, as the role involves extensive interaction with internal customers. You should have a proven ability to manage time effectively and multitask, consistently meeting deadlines independently. Strong organizational management skills, including expertise in issue and conflict resolution, are necessary. The ability to closely partner with related functions such as Sourcing, Quality Assurance (QA), and Line of Business (LOB) Controls to ensure a coordinated and effective program is also crucial. In-depth knowledge of Third-Party Oversight Standards, with experience in Corporate Sourcing and standard TPO systems, is required. Preferred qualifications, capabilities, and skills include an understanding of supplier contractual terms, knowledge of reporting tools & dashboards (e.g., Excel, Tableau), and knowledge of general accounting practices, primarily understanding aspects related to Supplier's Financial Viability Assessment (FVA).,
Posted 2 weeks ago
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