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Analyst - Business Consulting Risk

Analyst - Business Consulting Risk

1 - 2 years

19 - 22 Lacs

gurugram

Posted:4 days ago| Platform:

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Skills Required

risk management bpo contract management six sigma software development process improvement kpo llm iso 27001 pmp technical support service delivery use cases business consulting quality assurance performance management finance cfa

Work Mode

Work from Office

Job Type

Full Time

Job Description

Your key responsibilities
Technical Excellence

General purpose of this roleThe goals of the CLM Implementation Consultant (IC) are to provide product recommendations, configurations, technical expertise of CLM Product available in the market. Ensuring proactive communication to clients and internal staff and managing requirements and escalations and capability to understand simple to complex business requirements and design a technical solution to meets those needs. The IC drives projects to completion by anticipating the needs of the clients and ensuring the alignment of the internal and external teams focused on the solution. The IC will play a critical role in the success of the Business Consulting team. We are expanding a world class Business Consulting organization that already has a proven track record of working with Fortune 500 companies. The candidate will be responsible for high quality assurance of work throughput along with service delivery for the assigned project(s). Major duties and responsibilitiesUnderstand Governance Services & Contract Management Services capabilities and solutions Provide technical, business consulting and product expertise to customers enabling comprehensive solution to be delivered Facilitate technical discussions and white boarding for project and technical solutions from one to many CLM applications Determine the scope of the implementation and the resources required to successfully complete the work Identify use cases, roles and other business requirements for each project Produce and manage client-facing documentation Conduct implementation pilots and help customer envision final solution Train new clients on the essentials of systems to get them started on implementations Identify areas for process improvement within the organization and make recommendations to Management Produce technical proposals Demonstrate industry expertise (deep understanding of the industry, emerging trends, issues/challenges, key players & leading practices). Actively establish & strengthen client (functional heads & key influencers) and internal relationships. Frequently engage with client stakeholders and senior leadership through written and verbal communication. Develop strong working relationships with client (process owners / functional heads) Help in the development of IP for Governance Services & Contract Management Services capabilities and solutions Assist in developing new methodologies and internal initiatives. Display teamwork, integrity and leadership. Work with team members to set goals and responsibilities for specific engagements. Foster teamwork and innovation - Actively encourage team members to contribute ideas. Drive performance management for self and team. Skills and abilitiesStrong ability & inclination to work on simple to complex documents with focus to achieve high degree of quality and accuracy. Ideal candidates would have a strong background in software development and Software-as-a-Service systems Proven ability to understand complex domain problems and create proof of concept (PoC) rapidly. Must have experience working with Enterprise Customer contacts Experience in CLM products and Support tools like Icertis, Agiloft, GEP/ Conga would be good to have Knowledge of contracts and outsourcing industry including ITO, ADM / AMS, ITES, EUC, Software development & BPO would be good to have Ability to understand and analyse contract / financial / performance data Excellent inter-personal skills with an ability to work in a culturally diverse environment and teams Process oriented Ability to learn & understand new processes and contribute in various disciplines of Governance Services & Contract Management Services. Well conversant with MS Office applications (Outlook, Word, Powerpoint, Excel) and usage of Internet. Communication Skills Ability to interact comfortably on telephone, conference calls and through emails with Client Personnel, Client Service Providers and any Onsite team. Effective Time management Ability to meet deadlines. Self-motivated and able to work independently with limited supervision / guidance. Flexible on timings and willingness to work in an unstructured environment. Minimum Education and ExperienceEducational Qualification Post graduates, LLM / CFA / MBA (Finance) / CA / ICWA. Overall experience of 1-2 years or more. At least 1 years of relevant experience in managing outsourcing contracts. At least 2 years of experience in directly interacting with client and senior leadership team. Currently working in supervisory position (Assistant Manager or above) handling more than 10 people. Prior experience in KPO / BPO or IT industry. Added advantage (not a decision factor) French, German, Spanish or any other foreign language skills (Comprehensively Speak, Read & Write) Exposure to ISO 27001 / 31000 / SAS70 / SSAE / ISAE standards Six Sigma Green Belt trained PMP Trained or Certified ITIL Trained or Certified IACCM Trained or Certified Currently handling a project independently (size irrespective)
Skills and attributes To qualify for the role you must have
Qualification

Bachelor of Technology in Computer Science

Experience

Technical Support (2+ years)

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Analyst - Business Consulting Risk