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AtkinsRéalis
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Analyst - Accounts Payable(Accounts Payable, PTP & AP)

Analyst - Accounts Payable(Accounts Payable, PTP & AP)

AtkinsRéalis

2 - 4 years

4 - 6 Lacs

bengaluru

Posted:None| Platform:

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Skills Required

engineering services construction project management service level claims telephone handling consulting customer service oracle ptp data entry

Work Mode

Work from Office

Job Type

Full Time

Job Description

Essential:

Data entry achieves high levels of accuracy and output, previous data entry experience.
Familiar with processing financial transactions in a recognised financial environment.
Telephone call handling experience in a finance/call centre environment.
Computer literate, Microsoft Office i.e. Outlook, Excel and Word to intermediate standards.
Excellent English language skills in both written and verbal form. Must be able to communicate with internal and external customers and colleagues in a professional manner.
Ability to prioritise workload to achieve daily tasks and meet deadlines.
Organised and able to be flexible, need to recognise different document types and process accordingly.

Experience:

Essential:

At least 2 4 years experience in an Accounts Payable Shared Services.
Able to identify problems, take ownership and follow them through to resolution.
Excellent written and verbal communication.

Responsibilities:

Input OCR/KOFAX documents into Oracle (non-sterling and internal documents).
Liaising with suppliers, business units and Atkinsrealis employees to resolve queries.
Responsible for ensuring the timely and accurate correction of errors identified in Oracle.
Maintaining responses received on the PO and NON-PO Invoices.
Deliver exemplary customer service by handling telephone and electronic enquiries in accordance with agreed standards.
Accurately complete call logging database tickets, recording the history of the call or correspondence and follow up where necessary. (This is vital as information may be needed to back up any legal claims made against the company).
Deal with correspondence sent to shared mailboxes managed by the team in line with agreed service level agreements.
Progress items within the declined queue, delivering exemplary customer service by handling telephone and electronic communications in accordance with agreed process, standards and service levels.
Ensure all items within the declined queue are actioned within 24 hours of the receipt.
Understanding of supplier maintenance and payments process to resolve queries accurately.

The Individual:

The successful applicant will be able to demonstrate:
Team working by willingly co-operating and supporting all team members and appreciating that they are part of a wider team.
Ability to work well under pressure, deal with multiple tasks and increased workload in a calm and efficient manner.
Must be able to approach tasks in a logical manner.

What We Can Offer You:

Varied, interesting and meaningful work.
A hybrid working environment with flexibility and great opportunities.
Opportunities for training and, as the team grows, career progression or sideways moves.
An opportunity to work within a large global multi-disciplinary consultancy on a mission to change the ways we approach business as usual.

Worker Type Employee

Job Type Regular

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