AMC OPERATION MANAGER

As an Operations Manager for the AMC Division at TFPC & Group in Vasai, your role is crucial in overseeing the execution of fire safety maintenance contracts. Your proactive and organized approach will be essential in ensuring service quality, efficient team management, and optimized operations to enhance overall productivity. Key Responsibilities: - Plan, schedule, and oversee AMC service visits for fire safety systems - Ensure timely maintenance, inspection, and servicing of fire extinguishers, hydrant systems, alarm systems, and other fire safety equipment - Coordinate with clients to minimize disruption during servicing - Lead a team of technicians, supervisors, and field staff for AMC execution - Assign tasks, monitor work progress, and ensure adherence to safety standards - Provide training and skill development opportunities for field teams - Serve as the primary point of contact for AMC clients - Address client concerns, ensure service satisfaction, conduct client meetings for feedback, and handle contract renewals and modifications - Ensure compliance with fire safety regulations, maintain detailed records, and prepare audit reports - Optimize resource allocation for cost-effective service delivery - Implement best practices, analyze data, and enhance the efficiency and reliability of maintenance operations - Oversee vendor management, inventory procurement, and negotiation for cost-effective sourcing Qualification Required: - Bachelor's degree in Engineering (Mechanical/Electrical/Fire Safety), Business Management, or a related field - Minimum of 5 years of experience in operations management, preferably in the fire safety, facility management, or AMC domain - Strong leadership and team management abilities - Excellent communication skills - Proficiency in MS Office, CRM software, and service management tools - Knowledge of fire safety regulations, equipment maintenance, and compliance requirements - Ability to analyze data, optimize processes, and drive efficiency Additional Details: - This is a full-time position located in Vasai with a salary range of 25,000 - 30,000 per month, negotiable based on experience and expertise - The work schedule is day shift and requires in-person presence at the work location,