AMC Executive

As an AMC Executive at our company, you will be responsible for managing annual maintenance contracts for water and wastewater treatment plants. Your role will involve being the main point of contact for clients post-installation, ensuring timely servicing, issue resolution, contract renewals, and maintaining high levels of customer satisfaction. **Key Responsibilities:** - Manage and schedule AMC for various systems including RO Plants, STPs, ETPs, UF, etc. - Plan and coordinate maintenance visits with the service team - Track contract start/end dates, ensure timely renewals, and manage invoicing - Act as the main contact for all AMC clients for service-related queries - Handle complaints and breakdown calls, coordinating with technical teams for prompt resolution - Maintain AMC records, service reports, and equipment maintenance logs - Prepare and share monthly service status and performance reports with management - Monitor spare parts usage and plan stock in coordination with the service team - Follow up with clients for AMC renewal or upgradation - Prepare AMC proposals and quotations based on client requirements **Qualifications:** - Education: Diploma / Graduate in Engineering (Chemical, Civil, Environmental, BSC, MSC preferred) or a related field - Experience: 03 years in service coordination, preferably in the water/wastewater industry or maintenance services - Freshers with good knowledge are also welcome In addition to the above responsibilities and qualifications, the position offers a salary as per industry standards, based on experience and capabilities. If you are someone with strong customer service and coordination abilities, good communication and negotiation skills, proficiency in MS Office and basic CRM/ERP systems, and a basic understanding of water and wastewater treatment system components, we encourage you to apply by sending your resume to hr@yashenviro.com or project@yashenviro.com. Please note that the job type is full-time and the work location is in person. For any queries regarding the application process, you can contact HR Mrs. Ishika Admuthe at 9682782846.,