Airport Ground Staff

As a Ground Staff, you will be responsible for administrative duties and communication with passengers. Your duties will include: - Welcoming passengers - Providing information - Assisting passengers who are disabled or are traveling with small children - Checking in luggage - Taking reservations - Selling tickets You should be able to resolve passenger queries promptly and ensure that all passengers are satisfied. To be successful in this role, you should display outstanding interpersonal skills and achieve excellent customer service that consistently meets the goals and vision of the airline company. Ultimately, you should be able to multitask and ensure that every passenger is comfortable, safe, and well-informed of flight schedules, aircraft delays, weather concerns, and other factors that may affect passengers. Qualifications required for this role: - Excellent communication skills - Ability to handle stressful situations with a calm demeanor - Strong problem-solving skills (Note: No additional details of the company were provided in the job description),