Airport Ground Staff (CSA)

About The Opportunity

• Provide exceptional customer service by assisting passengers with check-in, boarding, and baggage handling.
• Coordinate with flight crews and ground operations teams to facilitate seamless passenger flow.
• Ensure strict adherence to airport safety, security, and operational protocols.
• Address passenger inquiries, resolve issues promptly and maintain high service standards.
• Manage documentation and accurate records related to ground operations.
• Support emergency response initiatives and operational adjustments as needed.
  

Must-Have

• Proven experience in airport ground operations or a customer service role in a fast-paced environment.
• Excellent communication, interpersonal, and problem-solving skills.
• Solid understanding of airport safety, security protocols, and standard operating procedures.
• Ability to thrive in a dynamic, on-site setting with an emphasis on detail and efficiency.
• Willingness to work flexible hours, including irregular schedules when required.
  

Preferred

• Prior experience working in a high-volume airport environment.
• Multilingual skills to effectively serve a diverse passenger base.
  

• Dynamic, team-oriented work environment fostering collaboration and excellence.
• Competitive compensation package with comprehensive benefits.
• Opportunities for continuous training, professional growth, and career advancement.