Airport Ground Staff (CSA)

As an Airport Customer Service Agent, you will have the responsibility to ensure a smooth and pleasant experience for passengers traveling through the airport. You will be expected to perform the following key responsibilities: - Checking passengers in for flights - Re-routing or re-booking passengers whose flights have been cancelled or delayed - Assisting disabled passengers or those traveling with young children - Giving passengers up-to-date information on flights - Assisting passengers with all inquiries, including lost or delayed baggage - Assisting staff in carrying out security checks as and when the situation arises - Delivering high levels of customer service to passengers and those traveling through the airport In addition to the responsibilities mentioned above, outside the airport terminal, you will be required to handle all the loading and unloading of passenger bags from the aircraft and help direct passengers onto and off the aircraft. No additional details about the company were provided in the job description.,