Airport Ground Staff (CSA)

As an Airport Customer Service Agent, your role involves checking passengers in for flights, re-routing or re-booking passengers affected by flight cancellations or delays, and assisting disabled passengers or those traveling with young children. You will be responsible for providing passengers with up-to-date flight information and assisting with inquiries, such as lost or delayed baggage. Additionally, you will support staff in conducting security checks as required, while maintaining high levels of customer service for all airport passengers. Key Responsibilities: - Checking passengers in for flights - Re-routing or re-booking passengers impacted by flight cancellations or delays - Assisting disabled passengers and travelers with young children - Providing passengers with current flight information - Handling inquiries, including lost or delayed baggage - Supporting staff in security check procedures - Delivering superior customer service to airport travelers Qualifications Required: - Excellent communication skills - Ability to assist passengers with diverse needs - Strong customer service orientation - Attention to detail and ability to handle multiple tasks efficiently At our company, we prioritize customer satisfaction and aim to provide a seamless travel experience for all passengers. Join us in our commitment to delivering exceptional service and ensuring the smooth operation of airport activities.,