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Gratitude India Manpower Consultants Pvt. Ltd.
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Airline Passenger Support Services Specialist

Airline Passenger Support Services Specialist

Gratitude India Manpower Consultants Pvt. Ltd.

3 - 8 years

|

4 - 7 Lacs

Posted:1 day ago| Platform:

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Skills Required

customer service customer care sales customer support regulations project management customer relationship regulatory training gmp ich technical support handling customer queries clinical research quality assurance clinical trials crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibility

Provide exceptional customer service to airline passengers, ensuring their comfort and safety.
Manage passenger complaints and concerns professionally and courteously.
Coordinate with airlines, airports, and other stakeholders to ensure smooth operations.
Develop and implement effective strategies to enhance passenger satisfaction.
Collaborate with teams to achieve operational goals and objectives.
Maintain accurate records and reports of passenger interactions and transactions.

Job Requirements

Minimum 5 years of experience in a related field, preferably in the aviation industry.
Strong communication and interpersonal skills are essential.
Ability to work well under pressure and manage multiple tasks simultaneously.
Knowledge of airline regulations and procedures is required.
Experience with customer service software and systems is preferred.
Strong problem-solving and analytical skills are necessary.

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Gratitude India Manpower Consultants Pvt. Ltd.

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