Air Freight- Operations

Job Title: Air Freight Operations Executive

Location: [Insert Location]
Working Hours: 11:00 AM – 8:30 PM (Sunday to Thursday / as applicable)
Department: Air Freight / Logistics / Operations
Reports to: Operations Manager / Air Freight Supervisor

Job Summary:

We are seeking a detail-oriented and proactive Air Freight Operations Executive - Kakkanad to manage daily import/export air freight activities. The ideal candidate will have excellent communication skills, a strong understanding of air freight logistics, and the ability to work effectively with carriers, freight forwarders, customs authorities, and internal departments.

Key Responsibilities:

• Coordinate end-to-end air freight shipments (import/export) with airlines, freight forwarders, and ground handlers.
• Book cargo space and process airway bills (AWB) via digital platforms such as Calogi and airline portals.
• Prepare and verify all required shipping documentation, including commercial invoices, packing lists, and customs declarations.
• Communicate effectively with customers, agents, and vendors to ensure smooth cargo movement and timely updates.
• Track shipments and proactively resolve any delays, discrepancies, or service issues.
• Ensure compliance with international air freight regulations, including IATA and local customs requirements.
• Liaise with customs clearance and warehousing teams to facilitate inbound and outbound processes.
• Generate shipment reports, maintain records, and update internal systems accurately.
• Support billing and invoicing processes related to air freight operations.
• Maintain a high level of customer service and professional communication at all times.

Requirements:

• Minimum 2–3 years of experience in air freight operations or logistics.
• Strong understanding of air cargo procedures, documentation, and airline systems.
• Familiarity with freight platforms like Calogi, E-Freight systems, or similar portals is an advantage.
• Excellent written and verbal communication skills in English (Arabic is a plus).
• Proficient in Microsoft Office (Excel, Word, Outlook).
• Ability to multitask, prioritize, and work under pressure in a time-sensitive environment.
• Strong attention to detail and organizational skills.
• Flexible and team-oriented mindset.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Work Location: In person