AI Product Manager

Role Overview: As a founding Associate Product Manager at Scouto, you will play a crucial role in redefining recruitment with the autonomous AI recruiter. You will be responsible for various aspects such as product insights & feedback loops, AI-driven operations & automation, customer support & success, as well as demos & revenue expansion. This is a cross-functional, hands-on role that requires you to thrive in ambiguity, enjoy building from scratch, and leverage AI tools to solve real-world problems at scale. Key Responsibilities: - Translate customer conversations, ticket patterns, and usage signals into clear product problems and opportunity briefs. - Partner with engineering to prototype, experiment, and ship improvements while maintaining a customer-validated backlog and assisting with prioritization rituals. - Engage with customers to resolve support tickets, guide onboarding, and ensure satisfaction. - Act as a technical liaison between customers and engineering to reproduce issues and capture context for faster fixes. - Identify repetitive processes and automate them using AI tools, APIs, and platforms like Zapier and Retool. - Contribute to revenue growth through sales support, upsell opportunities, and improving the sales process with AI and automation. - Work with APIs, automation platforms, and have a customer-first thinking to drive success in this role. Qualifications Required: - Familiarity with LLMs, prompt engineering, and no-code AI tools. - Product and growth orientation. - Technical comfort with APIs, automation platforms, and basic scripting is a plus. - Deep empathy for customers and a proactive, self-directed mindset. - Prior experience in SaaS, AI startups, customer success, or sales engineering will be beneficial. - Active involvement in AI communities and familiarity with building and automating internal processes.,