AGM - Sales

Roles and responsibilities -

• Deliver Business Targets Achieve top-line and bottom-line targets for the Business by closely monitoring and driving key business metrics - PnL, Conversions, Core business metrics, input and output metrics etc.
• Maintain Sales pipeline: projections and closures in coordination with the internal team
• Escalation management-Scope of escalation from the customer end and act on it to close the escalation including all the stakeholders.Mitigate the escalations and provide framework to reduce the overall complaints by introducing a system to share the feedback to operations.
• Provide a weekly update on operations metrics and share insights/actionables of the business.
• People management - conduct performance review along with managers and update all relevant stakeholders
• Coordinate with other stakeholders to get the task/requests closed.
• Consistent tracking of operations funnels and end-to-end ownership of Targets for the function.
• Overall being responsible for the business process to perform and do best month on month.
• Prepare monthly, quarterly and annual forecasts and achieve them.
• Driving the revenue targets internally and ensuring growth in the function month on month.
• Utilizing a high level of work independence and autonomy of decisions to enable the team for 100X growth in the next few years

Requirements-

• MBA/M-tech/B-tech/ with similar experience in the past.
• 5 to 8 years of professional work experience handling field sales team
• Strong problem-solving and analytical skills
• Must have a team handling experience of 80-100 or more member team
• Excellent communication and interpersonal skills
• Should be adept at using MS Excel/google sheets.
• Should be self driven and have a proven track record.
• Should be ready to work in fast paced environment
• Should be able to take quick data driven decisions and execute them as well.