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After Sales Service Executive

After Sales Service Executive

Peore

1 - 3 years

4 - 6 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

after sales service field service after sales support after market service service operations complaint management aftersales post sales support service coordination tamil service management telugu tat management warranty handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

- Build & manage India-wide service network
- Offer exceptional after sales service to customers- Onboard & handle service partners- Own ticket lifecycle till resolution- Maintain strong vendor relations- Achieve 90%+ NPS- Ensure <30hr TAT

Required Candidate profile

- 1+ yr in ops, customer-facing role- Strong customer-first mindset- Knows Telugu or Tamil (with English or Hindi)- Diploma/Any Graduate- Team player in fast-paced setups- Creative problem-solver

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After Sales Service Executive