17 Post-Sales Support Jobs

Experience in AV/UC/Video Conferencing solutions Handle technical queries from customers & dealers Prior experience in technical training or product demos Troubleshoot hardware, firmware, and configuration issues

Job Summary: We are looking for a results-driven Sales Executive to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability. Key Responsibilities: Identify and approach potential customers through cold calls, emails, and in-person meetings Understand customer needs and recommend suitable products/services Achieve monthly and quarterly sales targets Build and maintain strong, long-lasting customer relationships Prepare and deliver sales presentations and proposals Maintain records of all sales leads and customer accounts Collaborate with team members to achieve better results Provide post-sales support and ensure customer satisfaction

Job Summary: We are looking for a results-driven Sales Executive to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability. Key Responsibilities: Identify and approach potential customers through cold calls, emails, and in-person meetings Understand customer needs and recommend suitable products/services Achieve monthly and quarterly sales targets Build and maintain strong, long-lasting customer relationships Prepare and deliver sales presentations and proposals Maintain records of all sales leads and customer accounts Collaborate with team members to achieve better results Provide post-sales support and ensure customer satisfaction

Job Summary: We are looking for a results-driven Sales Executive to actively seek out and engage customer prospects. You will provide complete and appropriate solutions for every customer in order to boost top-line revenue growth, customer acquisition levels, and profitability. Key Responsibilities: Identify and approach potential customers through cold calls, emails, and in-person meetings Understand customer needs and recommend suitable products/services Achieve monthly and quarterly sales targets Build and maintain strong, long-lasting customer relationships Prepare and deliver sales presentations and proposals Maintain records of all sales leads and customer accounts Collaborate with team members to achieve better results Provide post-sales support and ensure customer satisfaction

Urgently looking for a Sales Coordinator for a leadin packaging firm, Wadala East, Mumbai. Job summary : We are looking for a proactive Sales Coordinator to manage customer coordination, order processing, dispatch planning, and reporting activities along with logistic experience, strong knowledge in EXCEL, Job Responsibilities : Coordinate with customers for order updates, payment processing, and send PFIs. Follow up with PPC for material readiness and ensure timely dispatch with packing/logistics teams. Book orders post PO and sales confirmation; share dispatch and invoice details with customers. Prepare supply reports, tax invoices, sales orders, e-way bills, and handle sales returns. Maintain monthly MIS in coordination with Sales & Marketing. Log and coordinate resolution of customer complaints with the plant. For more info on salary, JD, company, Contact or WhatsApp on 7738038703. Regards, Jhelum HR

Sells a subset of product or services directly or via partners to a large number of named accounts/non-named accounts/geographical territory (mainly Tier 3 accounts). Primary job duty is to sell technology software products and related services in a defined territory. Identifies, qualifies and closes new opportunities. Manages accounts including the entire sales process from business development prospecting and specifications through contract negotiations, signing, and post-sales support. Leverages the Oracle sales model to maximize revenue growth and increase local market share. Builds and expands business partner revenue and self sufficiency. Leading contributor individually and as a team member, providing direction and mentoring to others. Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization. 8 years applicable experience including 7 years of technology sales experience. Ability to forecast, manage sales expenses, and successfully close new Oracle business. Business development, prospecting and presentation skills. Excellent communication skills and problem solving ability. Proven track record of exceeding sales objective and territory/account development. Experience as the focal point for clients for all sales and related issues. Oracle knowledge and/or knowledge of Oracle's competitors. Travel may be needed. Bachelor degree or equivalent. Career Level - IC4 This Req has been created for Recruitment's Pipeline purpose. Career Level - IC4

We are looking for a dynamic and driven Relationship Manager to join our team. The role involves managing client relationships, expanding our channel partner network, and ensuring seamless coordination during the sales process.

Strong verbal and written communication.Confidence and willingness to learn.Customer-oriented approach with convincing skills.Good interpersonal skills for team coordination.Basic proficiency in MS Office and CRM tools

Ready to shape the future of work At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Customer Relations Manager/Senior Manager This role involves managing large engagements and establishing deep and trusting relationships with clients who we serve. You will leverage your existing expertise in sales and commercial processes and grow your knowledge base to consult our clients as a subject matter expert in all processes including value chain analytics, lead generation, deal desk, pricing management, trade promotion optimization, contract management, order management, order fulfillment, and deductions and dispute processing. You will learn our end-to-end service offerings, including advisory, digital, analytics, and outsourcing, to advise our clients what transformation opportunities exist to meet their desired outcomes Responsibilities . Leading operations and spearheading processes for excelling business targets for the Business Unit . Proactively resolve people issues and ensure that attrition is well below the defined target . Meet all people management metrics: Responsible for Attrition, Manpower requirement, Capacity planning, Utilization and Scheduling, Productivity per person, Monitoring, Time Management, Seat Utilization, Statement of Work, Business Continuity Plan, Reports, Dashboards, other deliverables as required . Driving Continuous Improvement Initiatives . Develop and implement measurement systems and provide insightful analytics around the metrics. . Communicate with the customer on a regular basis to discuss operational issues, raise issues proactively & build relationship, understand customer issues proactively, fix to get the delight factor . Set goals for the team and communicate goals on a regular basis . Assist sales team with solutioning, proposals, and deal pitches . Manage cross-functional teams to deliver engagements with world-class quality . Provide insights on client&rsquos business and financial performance and drive business strategies within operating teams to add value to the client . Deliver projects on time, with great quality, and with close communication internally and externally . Interact with client to assess and provide feedback to every team member about their daily deliverable accuracy, quality of work and any future value addition projects . People Management - be a peoples manager involving in hiring, structured learning path, operations mentor for the team . Lead multiple internal and external stakeholders . Support the metrics reporting for the relevant process . Support and coordinate the team on daily processing/operations, workload allocation . Oversee process KPI&rsquos and metrics, provide deep analysis with understanding of root . causes Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . Excellent professional experience in Order Management/Quoting and Contracting Or Customer Relations. . Relevant client services experience . Project management experience . Experience/exposure to related areas like Supply Chain, Quality, and Compliance. . Significant experience in High-Tech and Manufacturing Industries . Desire and capability to continuously learn, quickly becoming a subject matter expert in all sales and commercial processes and offerings . Good knowledge of current Digital solutions . Exposure to data, analytics, and insights within this area . Ability to create highly professional and polished client deliverables . Ability to manage client escalations . Excellent communication, presentation, and detail-oriented analytical skills . Process/Domain Experience: o Order Management o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support . Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills . Diploma / Post Graduation in International supply chain management / Sourcing Management . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving . Proficiency in coaching skills and with high level of confidentiality and professionalism Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let&rsquos build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

Inviting applications for the role of ICAN- Management Trainee/Assistant Manager Manages the progress and performance of the ICAN team and is a directsupervisor who has closest proximity with Internal teams. The ICAN Research Specialist provides pre-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities . Timely resolution of requests flowing through ICAN&rsquos case management system requiring: o Research and/or tracking of an order. o Contacting vendors for invoicing, order cancellations/amendments/status, etc. o Sourcing and applying of freight and special service quotes. o Expediting a pick on an order or any other distribution request. o Expediting of drop ship orders as needed. o Estimated delivery dates or lead times on products. . Understanding and support of established client business processes that align with Pre-Invoice Support . Navigation and understanding of external business partner resource tools and reporting. . Attainment of specified goal targets and objectives for direct job scope and overall department performance. . Building solid relationships with other internal departments and vendors. . Evaluation of current processes for improvement and work on recommendations with management. . Working as a team to manage daily workflow. . Handling escalated customer issues when necessary. . Answering emails and incoming calls from internal customers as needed. . Assist to hire, groom and help new members to onboard . Provide input for promotions and staff reviews . Facilitate regular 1 on 1 meetings and direct goal development and progress . Perform weekly trending-based coaching to manage team members performance . Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team . Contact person for client and internal stakeholders for any customer relations related issues. . Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners . Support and coordinate the team on daily processing/operations, workload allocation . Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . Excellent professional experience in Order Management/Quoting/Contractingor Customer Relations . Industry Experience - Services or hi-tech industry . Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support . Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills . Proficient in Microsoft Office applications. . Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders . Excellent organizational and creative problem-solving skills. . Demonstrated resourcefulness with critical attention to details. . History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. . Demonstrated ability to quickly learn new systems and processes and put them into practical use. . Excellent typing and data entry skills. . Diploma / Post Graduation in International supply chain management / Sourcing Management . Oracle, Service now, SAP, knowledge and experience would be an added advantage . Proficiency in coaching skills and with high level of confidentiality and professionalism . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving

Inviting applications for the role of ICAN- Management Trainee/Assistant Manager Manages the progress and performance of the ICAN team and is a directsupervisor who has closest proximity with Internal teams. The ICAN Research Specialist provides pre-invoice assistance to our internal customers regarding challenges that arise with sales orders. This role utilizes our case management system to continuously provide top-level service, which is essential in creating customer loyalty and repeat business. Responsibilities . Timely resolution of requests flowing through ICAN&rsquos case management system requiring: o Research and/or tracking of an order. o Contacting vendors for invoicing, order cancellations/amendments/status, etc. o Sourcing and applying of freight and special service quotes. o Expediting a pick on an order or any other distribution request. o Expediting of drop ship orders as needed. o Estimated delivery dates or lead times on products. . Understanding and support of established client business processes that align with Pre-Invoice Support . Navigation and understanding of external business partner resource tools and reporting. . Attainment of specified goal targets and objectives for direct job scope and overall department performance. . Building solid relationships with other internal departments and vendors. . Evaluation of current processes for improvement and work on recommendations with management. . Working as a team to manage daily workflow. . Handling escalated customer issues when necessary. . Answering emails and incoming calls from internal customers as needed. . Assist to hire, groom and help new members to onboard . Provide input for promotions and staff reviews . Facilitate regular 1 on 1 meetings and direct goal development and progress . Perform weekly trending-based coaching to manage team members performance . Handle a Team of FTEs and be responsible for day-to-day quality assurance, monitoring and coaching of the team . Contact person for client and internal stakeholders for any customer relations related issues. . Provide technical guidance and share knowledge on processes and systems within the team in daily operations, train new joiners . Support and coordinate the team on daily processing/operations, workload allocation . Manage the flow of day-to-day operation, Respond to customer queries and concerns Qualifications we seek in you! Minimum Qualifications / Skills . Bachelor%27s degree . Excellent professional experience in Order Management/Quoting/Contractingor Customer Relations . Industry Experience - Services or hi-tech industry . Process/Domain Experience: o Order Management (Entry/Amendment) o Quote to cash process and sales administration o Coordination with Logistics / Supply chain teams o Pre-Sales & Post-Sales Support . Knowledge on Logistics & Returns, Allocations, Material management, Vendor and Carrier relationship management, Contract Management, Credit & Debit, Warehouse follow up, Inbound & Outbound Accrual Freight Report, Consolidated reports for logistics. Preferred Qualifications/ Skills . Proficient in Microsoft Office applications. . Excellent verbal and written communication skills with the ability to effectively interact with all stakeholders . Excellent organizational and creative problem-solving skills. . Demonstrated resourcefulness with critical attention to details. . History of balancing competing priorities with the ability to adapt to the changing needs of the business while meeting deadlines. . Demonstrated ability to quickly learn new systems and processes and put them into practical use. . Excellent typing and data entry skills. . Diploma / Post Graduation in International supply chain management / Sourcing Management . Oracle, Service now, SAP, knowledge and experience would be an added advantage . Proficiency in coaching skills and with high level of confidentiality and professionalism . Possess the following key behaviors: Accountability, Planning and Organization, Teamwork, Flexibility and Problem Solving

Sell EdTech solutions to students, parents, and institutions. Handle demos, follow-ups, closures. Ensure post-sale support to meet monthly sales targets. Required Candidate profile Graduate with 2–3 yrs in B2C/B2B or EdTech sales. Strong communication, CRM knowledge, target-driven Passionate about educational solutions and should be willing to work as Field sales when required

Job Description: We are looking for a dynamic and technically sound Sales Engineer to drive sales of Motans material handling solutions (dryers, loaders, blenders, conveying systems) across Vapi, Silvassa, and Daman . The role involves identifying potential customers, handling enquiries, preparing techno-commercial offers, and converting leads to orders. Key Responsibilities: Promote Motan products to plastic processing companies in the assigned region. Generate new leads and maintain relationships with existing clients. Prepare technical proposals and negotiate commercial terms. Coordinate with service, logistics, and application teams for smooth execution. Track market trends and provide competitor insights.

Job Title: Inside Sales Counsellor Location: Mumbai (Bandra West), Bangalore (Richmond Circle), Gurgaon (Sec-32) Work Days: 6 Days a week, Time: 9.30 am to 6.30 pm Position Overview We are seeking dynamic, enthusiastic, and driven professionals for the role of Inside Sales Counsellor. The ideal candidate will play a crucial role in engaging with prospective learners, driving sales conversions, and managing the end-to-end sales lifecycle of NIIT's career-oriented programs. Key Responsibilities Lead Engagement & Follow-Up: Reach out to prospective learners through phone calls, emails, chats, and social media to share NIITs value proposition and encourage enrolment. Sales Lifecycle Management: o Interest Generation: Understand learner needs and promote suitable NIIT programs. o Product Demonstration: Present program features, benefits, and outcomes effectively to prospective learners. o Sales Closure: Successfully convert leads into enrolled learners through persuasive selling techniques. o Post-Sales Relationship Management: Foster long-term relationships with customers to ensure satisfaction and encourage referrals. Communication Management: Maintain ongoing communication with leads throughout the pre-sales and post-sales journey. CRM & Record Maintenance: Document all interactions and maintain accurate records using CRM tools to track lead status, communication, and follow-ups. Key Skills & Competencies Sales Acumen: Proven ability to understand sales cycles and drive successful closures. Target Orientation: Demonstrated capability to meet or exceed sales goals in a performance-driven environment. Customer-Centric Approach: Ability to understand learner needs and offer suitable solutions. Strong Communication & Influencing Skills: Confident and persuasive in verbal and written communication. Self-Motivated & Energetic: Positive attitude with a proactive approach towards daily tasks and challenges. Ethical Conduct: Maintains integrity and professionalism in all interactions. Additional Requirements Ability to adapt quickly in a fast-paced, goal-oriented environment. Exceptional interpersonal skills and ability to build rapport with learners. Organized, detail-oriented, and efficient in handling multiple leads. Experience with CRM platforms and digital communication tools is a plus. Education & Experience Education: Bachelors degree in any discipline. Experience: 1--3 years in inside sales, edtech sales, or counselling preferred. What We Offer Opportunity to be part of a reputed, industry-leading organization. Professional growth in a high-impact sales environment. Competitive compensation with performance incentives. Continuous learning and development opportunities. Join NIIT and help build the workforce of tomorrow. Skills: - Inside Sales Sales Counsellor Career Counsellor Education Sales EdTech Sales Lead Conversion Sales Lifecycle Management Telecalling Lead Follow-up CRM Management Pre-Sales Post-Sales Support Sales Target Achievement Sales Acumen Goal Oriented Customer Centric Communication Skills Influencing Skills Interpersonal Skills Self-Motivation High Energy Integrity Product Demonstration Objection Handling Negotiation Skills CRM Software Sales Tools Email Communication Chat Tools Social Media Communication Microsoft Office Google WorkspaceDigital Learning Skill Development Career Advancement Programs Training and Development EdTech Education Technology Skills Development Corporation

We are looking for sharp, confident, and motivated individuals to join our sales team. If you are experienced in software sales , youll be considered for a full-time role. If youre an MBA fresher (2024/2025) with strong communication and marketing skills, we offer a paid internship with a Pre-Placement Offer (PPO) based on performance. Key Responsibilities Identify and generate business leads through LinkedIn, industry events, referrals, etc. Connect with potential clients, understand their needs, and introduce our software solutions Conduct product demonstrations and present business use-cases to clients Follow up consistently and close deals with decision-makers Coordinate with internal teams to ensure timely proposal submission and support Maintain sales pipeline and client engagement records Who Can Apply? For Experienced Professionals 14 years in software or IT product sales Experience in handling B2B clients and closing deals Strong verbal communication and confident presentation skills Knowledge of software product lifecycle and solution selling For MBA Freshers (2024/2025 Pass Out) MBA with specialization in Sales/Marketing preferred Excellent spoken English and presentation skills Good understanding of business communication and sales process Strong willingness to learn and take ownership Will start as Intern get absorbed based on performance ( PPO ) What We Offer Competitive salary + incentives (for experienced candidates) Paid internship with offer letter & real client exposure (for freshers) PPO opportunity for high-performing interns Mentoring from experienced professionals Opportunity to attend conferences, client meetings & live demos Fast growth environment with learning in both sales and product side How to Apply If your profile matches the above criteria, please send your resume to hr@dinmind.com with the subject line: Application – Business Development Executive [Experienced / Fresher]” If your profile is shortlisted, our team will get in touch to schedule an interview. Have questions? Feel free to call our HR team at 63807 69619 for any clarification.

Job Description: We are seeking a dynamic and experienced Import Medicine Coordinator to join our growing pharmaceutical team, with operations in Chennai . The ideal candidate will have a strong track record in oncology product sales , fluency in Tamil , and established connections within the South India healthcare ecosystem . Key Responsibilities: Develop and maintain strong relationships with hospitals, oncologists, and key medical institutions. Manage B2B medical sales activities across hospital and oncology lines . Coordinate client requirements throughout the import medicine sales cycle. Plan and execute outreach to Key Opinion Leaders (KOLs) and decision-makers. Recommend customized product solutions based on specific medical needs. Monitor sales pipeline, ensure timely delivery, and provide post-sales support. Drive business growth and profitability across Tamil Nadu . Required Skills & Qualifications: Fluency in Tamil and familiarity with the Chennai healthcare markets. 3 to 5 years of proven experience in Oncology/Hospital Line Product Sales . Strong expertise in B2B medical or pharma sales operations . Excellent communication, negotiation, and interpersonal skills. High accountability, goal-driven mindset, and ability to work independently. Why Join Us? Be part of a strategic HQ setup in South Indias key pharma hubs. Work in a collaborative and high-impact environment. Attractive compensation, incentives, and long-term growth opportunities.

What will you be doing Acting as a mentor & guide, being a source of career advice for potential learners. Counselling learning prospects, offering career advice, and providing a sense of how CCBP 4.0 Programs can accelerate their career. Establishing the effectiveness and uniqueness of CCBP 4.0 Programs. Taking responsibility for the entire sales closing life cycle for your assigned leads. Phone/video calls, product demonstration, sales closing, and post-sales relationship management fall under this category. Maintaining a detailed database of all the interactions with the leads and providing constant feedback on the quality of the leads to the respective team. Carrying weekly revenue and enrollment targets. What are we looking for An individual with excellent Marathi and Hindi Communication skills, interpersonal abilities, and presentation skills. Highly dedicated individuals who are hardworking and extremely determined. Reliable and trustworthy individuals who can easily build rapport with prospects. People with a strong sense of empathy and great patience. People with a systematic approach to building sales funnels, tracking feedback, prioritizing tasks, and consistently exceeding targets within deadlines. A sales mindset to effectively communicate NxtWave offerings to prospective learners and achieve revenue targets. Passion for delivering the highest levels of customer service at all times. Languages Known: Native speaker of Marathi and Hindi. Proficiency in English will be an advantage.