Ads Creatives Quality Improvement Analyst, Trust and Safety

About the job

Trust & Safety team members are tasked with identifying and taking on the biggest problems that challenge the safety and integrity of our products. They use technical know-how, excellent problem-solving skills, user insights, and proactive communication to protect users and our partners from abuse across Google products like Search, Maps, Gmail, and Google Ads. On this team, you're a big-picture thinker and strategic team-player with a passion for doing what’s right. You work globally and cross-functionally with Google engineers and product managers to identify and fight abuse and fraud cases at Google speed - with urgency. And you take pride in knowing that every day you are working hard to promote trust in Google and ensuring the highest levels of user safety.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

Responsibilities

• Identify and investigate trends to define and implement enforcement strategies to address content-related abuse, questionable business practices, violations of Google's advertising policies, and general misuse of our products.
• Establish customer experience practices that support compliant advertisers and users, ensuring a positive experience with policy compliance.
• Develop and maintain innovative and policy-relevant processes using Gen AI techniques and technology to advance our enforcement capabilities.
• Contribute to the development and execution of enforcement strategies for Google Ads policies facing regulatory scrutiny globally, and actively engage with stakeholders at all levels on legal and regulatory risk issues related to Ads Policies.
• Provide on-call coverage periodically and respond to escalations from internal and external parties within designated service levels.