Admissions Manager

Job Description

Our Mission Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them. Our people are the key to our success and each role within the group plays a key role in shaping the world around us. CU Recruitment and Admissions Limited (part of the Coventry University Group) is building a new approach towards admissions to achieve stretching targets, while establishing strategies that position Coventry University Group as a dominant local, national and international recruiter. The Role As an Admissions Manager, you will lead the delivery of the end-to-end admissions process, ensuring compliance with internal and external policies while overseeing key activities throughout the admissions cycle. You’ll act as the senior point of contact for complex queries, borderline decisions, and complaints, and deputise for the Senior Admissions Manager when required. The role involves supervising UK and overseas admissions teams, managing workloads during peak periods, and ensuring consistent, timely processing of applications and offers. You’ll also project-manage key admissions tasks, contribute to the development of entry requirements and procedures, and monitor performance against KPIs. A strong focus on system improvement, stakeholder engagement, and staff training is a key part of the role, along with delivering excellent customer service and staying up to date with sector regulations and qualifications. Flexibility to support recruitment events outside standard hours is required. Our Successful Candidate We’re looking for a confident and experienced leader with a strong track record of managing high-performing teams in demanding, customer-focused environments. Educated to degree level, you’ll bring experience in process-driven operations and navigating complex customer journeys, with a commitment to service excellence. You should be comfortable working under pressure in a fast-paced, target-driven setting, with strong IT and numeracy skills, attention to detail, and the ability to make sound decisions. You’ll strong communication skills with the ability to communicate proficently in English both verbally and written with key stakeholders at all levels. Ideally, you’ll have some working experience of admissions processes and be adept at , solving problems, interpreting data, and adapting to change. The Benefits As a staff member of CU Recruitment and Admissions Limited you will have access to a wide range of industry leading rewards and benefits which includes: Provident Fund contribution 20 days Annual leave, 12 casual/sick leave plus Bank Holidays Health insurance of 4 lacs for yourself, your spouse and two children Excellent office facility in the centre of Delhi Performance based annual bonus Our Culture As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all. Show more Show less