Admission Counselor

About Company:

Academyy of Excellence is the academic arm of the News1India Group, a pioneering name in the Indian media landscape since 2017. We offer both long-term and short-term programs in Journalism & Mass Communication, Acting, Tourism & Hospitality, and Entertainment.

Key Responsibilities:

• Manage inbound and outbound calls from prospective students and parents.
• Provide face-to-face and telephonic counselling sessions to students and parents, guiding them toward suitable course based on their interest to convert walk-ins, leads, and inquiries into admissions.
• Maintain in-depth knowledge of courses and the admission process, and communicate clearly with prospects.
• Ensure regular follow-ups with leads and update the enquiry list with timely remarks to maximize conversions.
• Meet and exceed weekly/monthly targets related to enrolments and follow-ups.
• Organize and conduct centre tours for prospective students and parents.
• Act as the first point of contact for student and parent grievances, resolving or escalating issues as necessary.
• Collaborate with internal teams to resolve student-related concerns effectively.
• Maintain accurate records of enrolled students, ensuring complete documentation and proper filing. Assist in planning and executing marketing and outreach events for lead generation and institute promotion.
• Prepare and submit daily, weekly, and monthly reports, along with other required documentation, within agreed timelines.
• Collaborate with operations team for lead management and student engagement initiatives.

Key Requirements:

• Graduate in any discipline , Approachable and Vibrant Personality.
• Immediate joiner with 2-3 years of experience as Admission counsellor in an edtech company.
• Have handled Journalism and Mass communication, Entertainment Course earlier is preferable.
• Excellent Communication and interpersonal skills.
• Performance driven and perfect combination of business acumen and customer first attitude.
• Ability to Approach Any Situation with Patience and Very Strong Empathy.
• Basic Proficiency in Ms Office Suite (outlook, Word, Excel) is Preferable.
• Demonstrated Highest Level of Integrity, Intellectual Honesty, and Strong Work Ethic.

Budget - Up to 5LPA

https://www.academyyofexcellence.com/