About Company: Academyy of Excellence(AoE) is a leading professional education institute in India, changing how you learn to lead. News1India group is our media partner. We have progressive courses focusing on experiential learning with hands-on projects. Our expert-led programs in Journalism, Entertainment, Hospitality, and Aviation give student real-world experiences, helping you build key leadership skills and become successful professionals and entrepreneurs. Key Responsibilities: Manage inbound and outbound calls from prospective students and parents. Provide face-to-face and telephonic counselling sessions to students and parents, guiding them toward suitable course based on their interest to convert walk-ins, leads, and inquiries into admissions. Maintain in-depth knowledge of courses and the admission process, and communicate clearly with prospects. Ensure regular follow-ups with leads and update the enquiry list with timely remarks to maximize conversions. Meet and exceed weekly/monthly targets related to enrolments and follow-ups. Organize and conduct centre tours for prospective students and parents. Act as the first point of contact for student and parent grievances, resolving or escalating issues as necessary. Collaborate with internal teams to resolve student-related concerns effectively. Maintain accurate records of enrolled students, ensuring complete documentation and proper filing. Assist in planning and executing marketing and outreach events for lead generation and institute promotion. Prepare and submit daily, weekly, and monthly reports, along with other required documentation, within agreed timelines. Collaborate with operations team for lead management and student engagement initiatives. Key Requirements: Graduate in any discipline , Approachable and Vibrant Personality. Immediate joiner with 2-3 years of experience as Admission counsellor in an edtech company. Have handled Journalism and Mass communication, Entertainment Course earlier is preferable. Excellent Communication and interpersonal skills. Performance driven and perfect combination of business acumen and customer first attitude. Ability to Approach Any Situation with Patience and Very Strong Empathy. Basic Proficiency in Ms Office Suite (outlook, Word, Excel) is Preferable. Demonstrated Highest Level of Integrity, Intellectual Honesty, and Strong Work Ethic. Show more Show less
Key Responsibilities : Counsel prospective students/guardians, walk-in and online, about our diploma and degree programs in Media, Journalism & Entertainment Handle inquiries via calls, emails, walk-ins, and digital platforms Convert leads into enrolments through effective follow-ups and relationship management Maintain student databases and track progress against sales targets Collaborate with marketing and admissions teams for promotional campaigns Provide guidance to students about career opportunities in the media industry What We’re Looking For: Strong communication and interpersonal skills 2-3 years prior experience in education counselling—preferably in media, journalism, Entertainment A target-driven attitude with a passion for student success Ability to handle pressure and meet enrolment deadlines Familiarity with CRM tools and basic digital communication tool www.academyyofexcellence.com Show more Show less
As an Education Counselor at our institution, you will be responsible for advising prospective students and their guardians on our diploma and degree programs in Media, Journalism & Entertainment. You will engage with individuals both in person and online, addressing their queries and providing detailed information to help them make informed decisions about their educational journey. Your role will involve converting leads into enrollments by maintaining consistent follow-ups and nurturing relationships with potential students. It will be essential to manage student databases efficiently, monitoring progress towards sales targets, and collaborating closely with the marketing and admissions teams to support promotional campaigns. In addition to your counseling responsibilities, you will guide students on various career opportunities within the media industry, helping them align their academic pursuits with their professional aspirations. The ideal candidate for this position should possess strong communication and interpersonal skills. A minimum of 2-3 years of prior experience in education counseling, particularly in the fields of media, journalism, or entertainment, is preferred. A target-driven mindset coupled with a genuine passion for student success is crucial. You should be capable of thriving under pressure and meeting enrollment deadlines effectively. Moreover, familiarity with CRM tools and basic digital communication platforms will be beneficial in fulfilling your duties successfully. If you are excited about the prospect of shaping students" futures and contributing to the growth of our institution, we encourage you to explore this opportunity further at www.academyofexcellence.com.,