Admission Counsellor - Working Professional

Job Title:

Role: Admission Counsellor- Working Professional

Location:

📍 Location: Hyderabad(Work from Office)

📅 Working Days: Tuesday to Sunday (Monday fixed off)

🕘 Shift Timing: 10:00 AM – 7:00 PM

(Includes extensive local travel and some outstation travel to nearby cities)

Company:

upGrad

Role Overview:

B2C sales

Key Responsibilities:

• Conduct

  in-person counselling sessions

  with walk-in or scheduled learners.
• Understand learners' career goals and

  recommend suitable upGrad programs

  .
• Provide personalized, data-driven program recommendations.
• Convert leads to enrollments and

  achieve revenue targets

  .
• Manage full sales lifecycle: lead outreach, product demos, closures, and post-sales relationship building.
• Maintain accurate records in the

  CRM

  and provide feedback to marketing on lead quality.

Eligibility Criteria:

• 0–5 years of B2C sales experience

  , preferably in field roles.
• Minimum:

  Graduate

  (exceptions possible based on experience).
• Backgrounds aligned to programs:
• Tech/Data programs: Engineering, BCA, etc.
• Management: BBA, BCom, etc.
• Must be an

  individual contributor

  .

Key Skills:

• Strong

  communication and presentation

  abilities.
• High

  empathy, listening skills

  , and ethical persuasion.
• Proficient in

  CRM & MS Office tools

  .
• Comfortable with

  frequent travel

  and

  flexible work schedules

  .

Key Performance Indicators (KPIs):

• Number of

  daily counselling sessions

  (3–5/day).

• Conversion rates

  from leads to enrollments.
• Achievement of

  weekly revenue/enrollment targets

  .
• Timely

  CRM updates

  and qualitative feedback.

Why Join upGrad?

• Impact-driven sales role

  guiding learners through life-changing career decisions.
• Be a part of a

  people-first, fast-paced

  environment with cross-functional exposure.
• High visibility and

  accelerated growth path

  .