Admission Counsellor - COCO

Job Description

🚀 Join upGrad as an Admission Counsellor. About upGrad: upGrad is a leading online education platform empowering professionals through industry-relevant programs in Data Science, Machine Learning, Product Management, Digital Marketing, and Entrepreneurship. Our mission is to deliver a digital-first learning experience that drives tangible career impact at scale. Role Overview: We are seeking passionate individuals with a proven track record in consultative B2C sales to guide and mentor prospective learners. This role involves understanding learner aspirations, offering tailored career advice, and driving program enrollments through a consultative sales approach. Key Responsibilities: Mentor prospective learners, offering career guidance and insights into upGrad's programs. Achieve weekly enrollment, revenue, and collection targets. Demonstrate the effectiveness of upGrad's online/blended learning model. Manage the complete sales cycle: from initial contact to post-sales relationship management. Maintain detailed records of interactions in the CRM and provide feedback to the marketing team. What We're Looking For : Exceptional English communication skills (both written and verbal). Proven sales performance, ideally in EdTech or high-ticket B2C sales. Empathy and the ability to build trust with prospective learners. Disciplined approach to sales processes, feedback tracking, and meeting targets. Basic proficiency in MS Office Suite. Desired Qualifications: Bachelor's degree. Strong organizational and time-management skills. Attention to detail and problem-solving abilities. Compensation: ₹6 LPA - ₹9 LPA (excluding variables) Work Schedule: 6 days a week (Monday fixed off) How to Apply: 📧 Email your CV to Shreelakshmi.chandra@upgrad.com 📱 WhatsApp: +91 99869 77622 *Note: Graduation is a requirement for the role, but exceptions may be made for candidates unable to complete their degree due to specific circumstances, provided they meet all other required criteria. Show more Show less