Administrator Talent Acquisition (FTC)

PRIMARY RESPONSIBILITIES / KEY RESULT AREAS

• Monitor and manage the Contractor Helpdesk inbox, responding to inquiries and resolving issues in a timely and professional manner.
• Onboard new contractors in Oracle, ensuring all required documentation, system entries, and ap-provals are completed accurately.
• Process contractor extensions and terminations, ensuring compliance with policy and data integrity across systems.
• Provide day-to-day support and guidance to hiring managers on contractor-related processes, poli-cies, and workflows.
• Assist managers with navigating ServiceNow workflows for contractor actions, including new re-quests, updates, and approvals.
• Partner with Procurement and Finance teams to assist managers with the Statement of Work (SOW) and Purchase Order (PO) processes.
• Coordinate with IT and system administrators to troubleshoot or resolve contractor access and login issues.
• Generate and maintain contractor reports and dashboards, responding to ad-hoc data requests from business leaders.
• Provide occasional Talent Acquisition (TA) support, including interview scheduling, candidate co-ordination, and other administrative tasks as needed.
• Participate in process improvement initiatives to enhance efficiency and user experience within the contractor management workflow.

QUALIFICATIONS & EXPERIENCE:

• Minimum of 3 years experience in HR, talent acquisition operations, or contractor/vendor management.
• Proven experience with HR systems and data entry; Oracle and/or ServiceNow experience preferred.
• Strong proficiency in Microsoft Office Suite (Excel, Outlook, Teams, Word).
• Excellent written and verbal communication skills in English.
• Demonstrated ability to manage confidential information with discretion.
• Strong organizational and time-management skills with the ability to prioritize multiple re-quests.
• Must be able to work a US Eastern Time schedule to support global stakeholders.