Posted:11 hours ago|
Platform:
Work from Office
Full Time
Technical Skills:
Proficient in posting payment entries, managing customer accounts, and processing refunds Readsoft: Skilled in document management, validation, and workflow tracking MS Excel: Strong working knowledge of reconciliation templates, data analysis, and reporting tools Process & Analytical Skills: Solid understanding of Accounts Receivable workflows, including payment application, refund handling, and reconciliation Ability to identify and resolve payment discrepancies and customer account issues Experience in maintaining audit-ready documentation and supporting compliance requirements Analytical mindset with attention to detail and accuracy in transaction processing Familiarity with internal controls and financial policies Soft Skills: Effective communication and stakeholder coordination skills Strong problem-solving and decision-making abilities Ability to manage multiple priorities and meet deadlines Collaborative and proactive approach to issue resolution Adaptability to evolving systems and process changes
• Receive and validate incoming payment entries from various sources
• Post payments accurately into Retalix, ensuring correct allocation to customer accounts • Use Onbase and Readsoft for document retrieval, validation, and workflow tracking • Perform reconciliation between payments and open receivables, identifying and resolving discrepancies • Manage customer refund requests, including validation, documentation, and processing • Investigate and resolve issues related to unapplied cash, duplicate payments, or short payments • Coordinate with internal teams to clarify payment details and resolve disputes • Maintain accurate records of payment postings, refunds, and supporting documentation for audit and compliance • Respond to internal and external queries regarding payment status, account balances, and refund processing • Support month-end and year-end AR activities, including ledger updates and reporting • Collaborate with AP, finance, and customer service teams to ensure smooth operations and issue resolution • Contribute to process improvements and automation initiatives within the AR function
US shift
1 side cab facilities
100% WFO
Wipro
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