Account Specialist

You will play a key role in acquiring, managing, and retaining meaningful relationships that provide exceptional experiences to our customers. As a Transaction Processing Specialist in Market Operations within Commercial & Investment Banking, your primary responsibility will be to ensure the timely completion of all transaction management tasks for clients, address exceptions and client inquiries, and offer subject matter expertise. Additionally, you will be involved in daily regulatory reporting tasks, remediation activities, and process improvement initiatives. Your duties will include executing assigned tasks, taking the lead on process improvement and automation projects, independently managing tasks with minimal supervision, and maintaining a vigilant attitude towards identifying issues and risks that could impact processes or the organization. The ideal candidate should have experience in middle or back office operations, a solid understanding of the financial services industry, its products, and processes. Strong analytical skills, effective communication and presentation abilities, keen attention to detail and accuracy, a strong sense of ownership and responsibility, excellent customer focus, and the ability to drive results through effective communication, influence, and interactions are essential. A Bachelor's degree is required for this role, along with proficiency in computer skills including MS Excel, Word, PowerPoint, Outlook, etc.,