Account Sales US (NIGHT/ US SHIFT)

Job Description

Salary up to 35k location: noida / WORK FROM HOME Minimum 3 years in US SALES IMMEDIATE JOINER EXCELLENT COMMUNICATION SKILLS Key Responsibilities: Manage and nurture existing client accounts in the US market to ensure satisfaction and repeat business. Identify upselling and cross-selling opportunities within assigned accounts. Build strong relationships with decision-makers and influencers at client organizations. Act as the primary point of contact for client communications, escalations, and issue resolutions. Coordinate with internal teams (sales, marketing, support, delivery) to meet client expectations. Track account performance, report on KPIs, and present insights to management. Handle contract renewals, pricing negotiations, and service expansions. Maintain detailed CRM records and update all client interaction logs. Work in alignment with the US time zone (EST/PST) during night shift hours. Required Skills and Qualifications: Proven experience as an Account Manager, Sales Executive, or similar role handling the US market. Excellent verbal and written communication skills (neutral/accented English preferred). Strong customer-centric approach with problem-solving abilities. Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce). Ability to multitask, prioritize, and manage time effectively. Bachelor’s degree in Business, Marketing, or a related field. Preferred Qualifications: Experience in B2B sales or handling SaaS/IT/Recruitment clients in the US. Understanding of US business culture and client expectations. Ability to work independently and as part of a remote/distributed team. Show more Show less