Account Manager ( Sales & Marketing )

The Account Manager is responsible for selling and up selling to new and existing clients and providing excellent Customer service in support of organizations sales & revenue goals.

Key Responsibilities:

• Lead Generation & Prospecting:

  Generate new leads through a variety of channels including cold calling, telephone calls, marketing campaigns, emails, personal meetings, events, and exhibitions.

• Customer Needs Analysis & Presentation:

  Listen carefully to customer requirements and effectively present appropriate system demonstrations that highlight the value of our software business applications.

• Relationship Management:

  Maintain and develop strong, lasting relationships with existing customers through in-person meetings, telephone calls, and emails, ensuring high levels of customer satisfaction and retention.

• Sales Negotiation & Closure:

  Skillfully negotiate the terms of agreements, including costs, delivery schedules, and specifications with decision-makers, leading to successful sales closures.

• Market & Competition Analysis:

  Conduct in-depth analysis of the market landscape and competitive offerings to identify opportunities and inform sales strategies.

• Brand Representation:

  Represent Expertiz's products and solutions effectively at trade exhibitions, industry events, and product demonstrations, showcasing our capabilities to a wider audience.

• Proposal Development:

  Create detailed and compelling proposal documents tailored to specific customer requirements.

• Payment Collection:

  Oversee and ensure timely payment collections from respective customers.

• Multitasking & Prioritization:

  Effectively handle multiple priorities without compromising delivery standards and schedules.

Candidate Profile:

• Outstanding verbal and written communication skills.
• Target-oriented with a proven ability to achieve assigned sales numbers.
• Self-motivated, possessing a positive outlook and a strong problem-solving attitude.
• Solid commitment to sales and customer service, coupled with good interpersonal skills, initiative, and follow-through.
• Outstanding computer skills, including a solid knowledge of spreadsheets (MS Excel) and word processing (MS Word).
• Knowledge of the software development lifecycle.