Account Manager

Nirihums Tech Private Limited

1 years

4 - 6 Lacs

india

Posted:7 hours ago| Platform: GlassDoor logo

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Skills Required

drive communication marketing reports upselling resolve management negotiation finance

Work Mode

On-site

Job Type

Full Time

Job Description

Job Description

We are looking for a proactive and results-driven Account Manager to manage client relationships, ensure client satisfaction, and drive business growth. The ideal candidate will have excellent communication and organizational skills with a strong ability to handle multiple client accounts effectively.

Key Responsibilities

Manage and nurture relationships with existing clients to ensure satisfaction and retention.
Serve as the main point of contact for client communication and support.
Understand client needs and propose suitable solutions or services.
Coordinate with internal teams (sales, marketing, operations, etc.) to deliver high-quality results.
Prepare reports and presentations on account performance.
Identify upselling and cross-selling opportunities to achieve business targets.
Handle client escalations and resolve issues in a timely manner.

Requirements

Bachelor’s degree in Business Administration, Marketing, or a related field.
Minimum 1 year of experience in account management, client servicing, or customer success.
Strong verbal and written communication skills.
Excellent negotiation and problem-solving abilities.
Ability to multitask and manage multiple client accounts simultaneously.
Proficiency in MS Office / Google Workspace.

Preferred Skills

Experience in finance, tally, GST, PF, ESIC etc.

Job Types: Full-time, Permanent

Pay: ₹35,000.00 - ₹50,000.00 per month

Work Location: In person

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