Account Manager

Role Overview: As an Account Manager at our company in Aligarh, your primary responsibility will be to maintain and expand client relationships, manage customer accounts, ensure customer satisfaction, and identify new business opportunities. You will collaborate with sales teams, prepare reports, address client inquiries, and promptly resolve any issues that may arise. Additionally, you will develop strategies to enhance account performance and work closely with various departments to optimize service delivery. Key Responsibilities: - Maintain and expand client relationships - Manage customer accounts - Ensure customer satisfaction - Identify new business opportunities - Collaborate with sales teams - Prepare reports - Address client inquiries - Resolve issues promptly - Develop strategies to enhance account performance - Optimize service delivery by working closely with various departments Qualifications Required: - Strong customer service and account management skills - Proven track record in sales and business development - Excellent communication and interpersonal abilities - Proficiency in data analysis and report generation - Familiarity with CRM software and account management tools - Adept problem-solving and conflict resolution capabilities - Ability to work independently and as part of a team - Bachelor's degree in Business, Marketing, or a related field would be advantageous,