Account Manager

Account Manager

What You Will Do: Key Responsibilities

• Plan and develop all required communication content

  for the marketplace, including sales lines, communication emails, and sales pitches.

• Implement growth strategies

  to successfully sign up new sellers to our platform.
• Act as a

  community manager

  , providing excellent buying and selling support to ensure a smooth process for all users.

• Develop and document programs

  to identify new opportunities for growth and branding of the marketplace.
• Take day-to-day responsibility for

  smooth marketplace operations

  and support, ensuring all processes run efficiently.

• Coordinate with key internal stakeholders

  , including the Coding Head, Design Head, and Marketing Head, to create a superior customer buying/selling experience.

• Document the coding of the marketplace

  and other key processes to ensure consistency and clarity.

• Develop, document, and measure against agreed-upon goals

  to enable our e-commerce customers to achieve their objectives.

What You Will Bring: Qualifications

Skills & Attributes:

• Must have

  good Analytical, Critical, and Creative thinking

  skills.
• Proven ability to act as a community manager, fostering strong relationships within an online platform.
• Strong organizational skills and the ability to manage multiple projects simultaneously.
• Excellent communication and coordination skills to work effectively with cross-functional teams.
• A high level of commitment.
• Good in research.

Education:

• Any Graduate can apply.