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For Employers

Account Director

Shobiz Experiential Communications

8 - 13 years

20 - 25 Lacs

mumbai

Posted:18 hours ago| Platform:

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Skills Required

networking bfsi social media agile wellness account management strategic alliances project delivery media planning client management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Client Management :

Act as the lead contact for BFSI clients, ensuring the delivery of effective media campaigns that align with client goals.
Build and nurture strong client relationships by understanding their business needs, challenges, and objectives.
Provide strategic counsel to clients, guiding them through disorganized processes and aligning on clear paths to success.

Project Leadership :

Independently manage and lead projects from inception to execution, ensuring they meet deadlines, budgets, and client expectations.
Develop and implement integrated media strategies that drive engagement and deliver measurable results.
Ensure proper coordination between internal teams (creative, media, digital) and external stakeholders to maintain high-quality output.

Integrated Media Planning & Execution :

Lead the development and execution of integrated media strategies across digital, social, traditional, and emerging platforms.
Drive innovation in media approaches, ensuring that campaigns are not only effective but also efficient in terms of budget utilization and client ROI.
Monitor campaign performance, analyze results, and provide regular updates and insights to clients for continuous improvement.

Handling Complex Clients :

Navigate and manage clients with disorganized processes or unclear objectives, bringing structure and clarity to ensure smooth project delivery.
Serve as a problem solver, addressing challenges proactively and working towards solutions that satisfy client needs.
Maintain composure in high-pressure situations, effectively managing difficult clients and ensuring successful outcomes.

Financial & Account Growth :

Manage the financial performance of client accounts, ensuring projects are delivered on time and within budget.
Identify opportunities for account growth and upsell additional services based on client needs and emerging trends.
Collaborate with the business development team to pitch and secure new projects or extensions of current engagements.

Team Collaboration & Leadership :

Work closely with cross-functional teams to ensure alignment on client objectives, timelines, and deliverables.
Mentor junior account managers and provide guidance on best practices in client management and integrated media execution.
Lead internal project meetings, ensuring everyone is informed and aligned on priorities and deadlines.

Key Qualifications:

8+ years of experience in account management, with a focus on the BFSI sector.
Proven experience working with integrated media, including digital, traditional, and social platforms.
Ability to manage large-scale projects independently, from strategy to execution.
Strong problem-solving skills, with the ability to handle disorganized or complex clients.
Excellent communication, leadership, and client relationship management skills.
Financial acumen to manage budgets and drive account profitability.
Experience in working with cross-functional teams in fast-paced environments.

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