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Ignites Human Capital logo

Accenture,Infosys salary upto 50k with 50k joining bonus Call Aditi

0 - 5 years

3 - 7 Lacs

Bengaluru

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Education bpo CSR Query Calls Calling Process Inbound associate executive Customer Support CSE Escalations handling Complaints Voice customer International Resolution

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities Handle customer calls to resolve their queries and concerns. Provide excellent customer service by listening actively, empathizing with customers' issues, and offering solutions. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to resolve complex customer issues that require escalation. Meet performance targets for quality metrics such as first call resolution rate, handle time, and abandon rate. Freshers And Any experience is FINE call hr aditi@7795311459 call ruth@9590520040

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Ignites Human Capital
Ignites Human Capital
www.igniteshumancapital.com

Human Resources and Staffing

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N/A Employees

356 Jobs

    Key People

  • Renee Smith

    Founder & CEO

  • Sarah Johnson

    Operations Manager

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