Academic Counsellor

Job Description

Job Title: Admission Counsellor Locations: Srinagar. Work Mode: Remote Work Schedule: 6 Days (Monday to Saturday) Timings: 10:00 AM to 6:00 PM About the Role: As an Admission Counsellor you will play a pivotal role in promoting and selling the academy’s healthcare courses to doctors and medical professionals. You will guide potential learners through course options, assist with the enrollment process, and support their journey to professional upskilling. Key Responsibilities: · Sales Consultation: Understand customer needs, present relevant courses, and explain features such as LMS-based learning, live webinars, case studies, and clinical attachments. · Follow-Ups & Closures: Maintain timely follow-ups with prospects, resolve queries, and ensure successful enrollment closure. · Product Knowledge: Keep up-to-date with course offerings (PG Diploma, Fellowship, Certificate, Mastery Programs), eligibility criteria, pricing, and EMI options. · CRM Management: Efficiently manage and update customer records in the CRM system, tracking interactions and sales stages. · Collaboration: Work closely with academic and support teams to address concerns and ensure smooth onboarding of enrolled candidates. Skills Required: · Excellent communication and interpersonal skills, especially for engaging with medical professionals. · Strong persuasion and negotiation capabilities. · Self-driven and results-oriented attitude. · Ability to explain complex medical courses clearly and effectively. · Familiarity with CRM tools and comfort in using phone and email for sales communication.