At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known.To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way.
Position Title:
Contracts Administrator 1
Grade #:
3
Location:
Bangalore, India
Reports to:
Theatre Team Lead – Contracts AdministrationSet up & administer service agreements, Install base records, and perform related activities based on customer’s /Advance orders
Job duties include:
- Review backlog regularly and take ownership of open service orders to set up related agreements as per defined process within SLA (Service Level Agreement)
- Maintain accurate order tracking files
- Coordinate with the global theatre contracts team as required (while dealing with order issues/service delivery/logistics)
- Support global & theatre contracts team whenever required
- Assist in quality checks whenever required
- Recommend and implement procedures to improve process practices, techniques & efficiency
Technical competencies required:
- Graduate with 2-4 years of experience in back-office operations.
- Experience in service agreement and/or order administration will be an advantage
- Good oral and written communication skills
- Literacy in various PC applications & Microsoft office tools is a must
- Experience in SAP & SFDC will be a clear benefit
Skills Required:
- Good interpersonal skills
- Good organisational skills
- Attention to detail
- Reliable
- Ability to consistently meet deadlines
- Flexibility (should be willing to work extra hours/weekends during quarter ends)
- Ability to adapt to change
- Ability to perform repetitive tasks of high volumes with high-quality output
- Ability to work independently and as part of a team
About Juniper Networks
Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook.
WHERE WILL YOU DO YOUR BEST WORK?
Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world.At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you.
Additional Information for United States jobs:
ELIGIBILITY TO WORK AND E-VERIFY
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers.
- Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify
- Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar
E-Verify® is a registered trademark of the U.S. Department of Homeland Security.
Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.
