Zonal Sales Manager

Experience: Minimum 10+ years in Sales/Business Development in cloud services, managed services, or a related IT solutions environment
Were seeking an accomplished and goal-driven Zonal Sales Manager to drive regional growth, build strategic customer relationships, and lead our regional sales team in delivering high CSAT, new customer acquisition, and business expansion across the region, Key Responsibilities Regional Sales Ownership: Own and achieve zonal sales targets, taking accountability for revenue, customer acquisition, and CSAT for the assigned region, Align closely with OEM Sales team Generate Funnel Track all regional opportunity and drive towards closure Accelerate programs which are launched from time to time New Logo acquisition Retain all current customer and Increase wallet share Maintain healthy bottom-line Own strategic accounts end to end Team Leadership: Lead, mentor, and develop a high-performance sales team, driving engagement, accountability, and success in a customer-focused environment, Own Team numbers Track and mentor team Drive team number and help achieve goals Customer Satisfaction (CSAT): Ensure high customer satisfaction, promoting service adoption, value delivery, and relationship building to enhance overall customer experiences, Be the customer Voice Identify issues proactively and engage Drive CSAT from Customer inside the various teams Engage all stakeholders to achieve customer satisfaction New Customer Acquisition: Identify, engage, and acquire new customers, especially in the enterprise and transformational services sector, to expand the companys customer base, Regional OEM engagement Work closely with strategic OEM ( like AWS) and align with their team Work proactively to have great relationship with them Work on meeting goals defined by OEM Align and exchange numbers for reciprocal success

Market Expansion Strategy: Develop strategies to scale services to larger enterprise customers, moving beyond SMB clients while maintaining a strong focus on AWS Reselling and Managed Services,

Customer Engagement & Retention: Foster strong, strategic relationships with existing customers, maximizing opportunities for renewals, upselling, and cross-selling of additional services,

Reporting & Analysis: Track regional performance metrics, providing regular progress reports and insights to leadership on achievements, challenges, and regional market trends,

Collaboration: Work closely with internal teams (technical, support, marketing) to ensure seamless service delivery and to develop regional strategies for growth