Zonal Manager - Debt Management Services - Consumer

10 - 15 years

13 - 17 Lacs

Posted:Just now| Platform: Naukri logo

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Job Type

Full Time

Job Description


 Zonal Manager - Debt Management Services - Consumer 
 Job Purpose 
  •  Culture Anchor: 
  •  Think like an Entrepreneur  – Encourages new ideas, helps teams improve, and supports them in taking up challenges.
  •  Practice Emotional Intelligence  – Listens to others, stays calm under pressure, and treats everyone with respect.
  •  Transform Continuously  – Explores opportunities and encourages teams to improve processes and systems for better delivery.
  •  Recognize & Reward Success  – Recognizes hard work, supports talent growth, and ensures fair rewards and development.

  •  Duties and Responsibilities 
  • Deliver on collection analytics as a practice and capability – Work with large structured and transactional data to build a robust collection analytics framework across products and collection life cycle, from current bucket to write-off stage.
  • Develop well-defined strategies for collections of delinquent loans, including segmentation, prioritization, effective channel strategy, forecasting, simulations, and building strategies to improve business performance.
  • Analyze historical data and provide a suitable framework to guide the collection team.
  • Analyze data to identify emerging customer trends and strengthen relationships with existing analytics partners to leverage capabilities.
  • Identify areas of weaknesses, recommend solutions, and support the collection team to achieve targets.
  • Scan the environment and stay updated on emerging trends globally in collection analytics and build relevant use cases.
  • Analyze current environment and collection trends to provide improvement solutions.
  • Collaborate with the collection team to understand requirements and develop solutions to address those needs.
  • Communicate effectively with stakeholders including teams, business partners, IT partners, and senior management.
  • Formulate strategies and plan deliverables to achieve operational goals for the function and the team.

  •  Required Qualifications and Experience 
  • EducationMBA in Finance or graduates in Statistics.
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    Bajaj Finance logo
    Bajaj Finance

    Financial Services

    Pune

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