Job
Description
As a Zonal Clinical Head, you will play a pivotal role in leading the dental team, managing clinic operations, and ensuring a seamless and high-quality patient experience throughout their treatment journey with us. Your responsibilities will include providing strategic leadership, overseeing team development and mentorship, ensuring clinical quality assurance and compliance, managing clinic operations, focusing on patient care and experience, analyzing data and reporting insights, collaborating with leadership, contributing to strategic planning and growth, as well as overseeing staffing and resource allocation. In terms of leadership and strategic direction, you will be tasked with providing guidance to dental teams across the region, ensuring consistent, high-quality patient care practices, and aligning clinical operations with the company's strategic goals and regional growth objectives. Team development and mentorship will be another key aspect of your role, where you will lead, mentor, and support a team of dentists, dental hygienists, and dental assistants. Facilitating continuous professional development, clinical training, and knowledge-sharing to uphold the highest standards of care will be essential. You will also be responsible for overseeing clinical performance, ensuring adherence to policies and regulatory standards, conducting audits, reviewing outcomes, and addressing areas for improvement or compliance issues. Collaborating with regional and operational managers to optimize clinic resources, workflows, and scheduling for improved efficiency and superior patient experience will also be part of your operational management duties. Furthermore, you will work towards ensuring high-quality patient care, resolving complaints, and ensuring a positive patient experience across the region. Tracking and analyzing key performance indicators, patient satisfaction metrics, and operational data to provide actionable insights to senior management for informed decision-making will be crucial. Acting as a liaison between clinical teams and senior management, you will ensure effective communication and implementation of company-wide initiatives and operational improvements. Contributing to growth strategy, potential clinic expansions, new services, and advanced technologies integration will also fall under your purview. Your qualifications should include a Dental Degree (BDS or equivalent) from an accredited institution, along with 7 years of clinical dentistry experience, including 3-4 years in a leadership or management role. Strong leadership skills, understanding of dental regulations, quality assurance practices, infection control, and excellent communication abilities will be critical for success in this role. This is a full-time, permanent position with a day shift schedule, requiring in-person work at our locations. If you are comfortable transitioning into a non-clinical role with a focus on operations, leadership, and strategy, we encourage you to apply and be part of our dynamic team.,
