Project Role : Operations Engineer Project Role Description : Support the operations and/or manage delivery for production systems and services based on operational requirements and service agreement. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : BE Summary :As an Operations Engineer, you will be responsible for supporting the operations and managing delivery for production systems and services based on operational requirements and service agreement. Your typical day will involve providing application/cloud support and ensuring enterprise network operations are running smoothly. Roles & Responsibilities: Provide application/cloud support and ensure enterprise network operations are running smoothly. Collaborate with cross-functional teams to troubleshoot and resolve issues related to production systems and services. Monitor system performance and proactively identify potential issues to prevent downtime. Maintain documentation related to system configurations, processes, and procedures. Participate in on-call rotations to provide 24/7 support for production systems and services. Professional & Technical Skills: Must To Have Skills:Experience in enterprise network operations. Must To Have Skills:Experience in application/cloud support. Good To Have Skills:Knowledge of ITIL processes. Good To Have Skills:Experience with monitoring tools such as Nagios or Zabbix. Good To Have Skills:Familiarity with scripting languages such as Python or Bash. Additional Information: The candidate should have a minimum of 2 years of experience in enterprise network operations. Qualification BE

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Microsoft Azure IaaS Good to have skills : Linux Minimum 3 year(s) of experience is required Educational Qualification : 15 Years of full time education Summary :As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve working with Microsoft Azure IaaS and Linux to provide a dynamic service to our clients. Roles & Responsibilities: Provide technical support for critical business systems, identifying and resolving issues in a timely manner. Collaborate with cross-functional teams to troubleshoot and resolve complex technical issues. Develop and maintain technical documentation, including standard operating procedures and knowledge base articles. Participate in on-call rotations to provide 24/7 support for critical business systems. Professional & Technical Skills: Must To Have Skills:Proficiency in Linux. Must To Have Skills:Experience with Microsoft Azure IaaS. Strong understanding of cloud computing concepts and technologies. Experience with scripting languages such as Bash or Python. Experience with monitoring and logging tools such as Nagios, Zabbix, or ELK stack. Additional Information: The candidate should have a minimum of 3 years of experience in Microsoft Azure IaaS and Linux. The ideal candidate will possess a strong educational background in computer science or a related field, along with a proven track record of delivering impactful solutions. This position is based at our Bengaluru office. Qualification 15 Years of full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Site Reliability Engineering Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years of Education Summary: As an Application Support Engineer, you will be responsible for identifying and solving issues within multiple components of critical business systems. Your typical day will involve providing dynamic services and ensuring the reliability of the system. Roles & Responsibilities: - Provide technical support for critical business systems, ensuring their reliability and availability. - Identify and troubleshoot issues within multiple components of the system, including hardware, software, and network. - Collaborate with cross-functional teams to resolve complex issues and ensure system stability. - Develop and maintain system documentation, including standard operating procedures and troubleshooting guides. - Participate in on-call rotations to provide 24/7 support for critical business systems. Professional & Technical Skills: - Must To Have Skills: Strong experience in Site Reliability Engineering. - Good To Have Skills: Experience in cloud technologies such as AWS, Azure, or GCP. - Experience in monitoring and logging tools such as Nagios, Zabbix, or Splunk. - Experience in scripting languages such as Python, Bash, or PowerShell. - Strong understanding of networking concepts and protocols. - Experience in incident management and problem resolution. Additional Information: - The candidate should have a minimum of 5 years of experience in Site Reliability Engineering. - The ideal candidate will possess a strong educational background in computer science, information technology, or a related field, along with a proven track record of delivering reliable and scalable solutions. - This position is based at our Bengaluru office. Qualification 15 years of Education

Key Responsibilities: Monitor and manage Linux servers to ensure high availability and optimal performance. Implement, configure, and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus, Grafana, Splunk, ELK). Develop and customize monitoring dashboards, alerts, and reports for system health and performance. Analyze system logs, troubleshoot server performance issues, and take preventive measures.

Key Responsibilities: Monitor and manage Linux servers to ensure high availability and optimal performance. Implement, configure, and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus, Grafana, Splunk, ELK). Develop and customize monitoring dashboards, alerts, and reports for system health and performance. Analyze system logs, troubleshoot server performance issues, and take preventive measures.

Key Responsibilities: Monitor and manage Linux servers to ensure high availability and optimal performance. Implement, configure, and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus, Grafana, Splunk, ELK). Develop and customize monitoring dashboards, alerts, and reports for system health and performance. Analyze system logs, troubleshoot server performance issues, and take preventive measures.

Project Role : Database Administrator Project Role Description : Administer, develop, test, or demonstrate databases. Perform many related database functions across one or more teams or clients, including designing, implementing and maintaining new databases, backup/recovery and configuration management. Install database management systems (DBMS) and provide input for modification of procedures and documentation used for problem resolution and day-to-day maintenance. Must have skills : Microsoft SQL Server Administration Good to have skills : NA Minimum 5 year(s) of experience is required Educational Qualification : 15 years full time education Must have skills - 1. Experience:Minimum 6 years of hands-on experience as an SQL Database Administrator (SQL DBA).2. Technical Expertise:Proficiency in High Availability (HA) and Disaster Recovery (DR) solutions for SQL Server. Solid experience in performance tuning and query optimization, including troubleshooting and resolving database performance issues. 3. Communication Skills:Strong verbal and written communication skills, with the ability to collaborate effectively within teams and with stakeholders.4. Work Tenure:A consistent career track record, with an average of at least 2 years spent in each previous organization.5. Work Flexibility:Willingness to work in a 24x7 environment as needed, adapting to rotational shifts.6. Escalation Handling and Customer Interaction:Experience in managing escalations and interacting directly with customers to resolve issues and ensure client satisfaction. Strong understanding of multi-geographic support environments, effectively addressing diverse customer needs while ensuring consistent, high-quality database support.Technical expertise: Expertise in SQL Server Administration, with proficiency in high availability (HA) and disaster recovery (DR) solutions such as replication, mirroring, Always On, log shipping, Distributed AG, and clustering. Proficient in SQL Server performance optimization and tuning to ensure optimal database performance and responsiveness for critical systems. Skilled in planning and executing SQL Server instance upgrades and migrations across various environments, minimizing downtime and ensuring seamless transitions. Familiarity with cloud technologies for database-related components, with a preference for hands-on experience. Proficient in T-SQL or PowerShell scripting for automation and task optimization. Experience managing and supporting SQL Server BI components, ensuring reliable analytics and reporting functionalities. Strong troubleshooting skills on Windows platforms. In-depth knowledge of backup and recovery processes, ensuring data integrity and availability in critical situations. Good understanding of ITIL processes, ensuring structured incident management, change control, and service delivery. Demonstrate strong customer handling skills, with the ability to interact directly with clients, understand their requirements, and contribute to delivering tailored database solutions and strategic recommendations. Roles & Responsibilities: Handle all P1, P2, P3, and P4 incidents, changes, and service requests related to SQL Server administration, ensuring prompt and efficient resolution within SLAs. Manage day-to-day database operations, including backup/restore, health checks, performance tuning, and resource optimization. Proactively monitor database systems using tools like Zabbix, CheckMK, or Extended Events, ensuring optimal performance and uptime. Implement and manage high availability (HA) and disaster recovery (DR) solutions such as Always On Availability Groups, clustering, replication, and log shipping. Perform SQL Server upgrades, patching, migrations, and configuration changes with minimal disruption to business operations.Technical Expertise and Problem Solving: Troubleshoot and resolve complex database issues, collaborating with other senior team members or SMEs when necessary. Perform root cause analysis for recurring incidents and propose preventive measures to avoid future occurrences. Optimize database performance by identifying and addressing bottlenecks, inefficient queries, or hardware limitations. Utilize automation tools, T-SQL, and PowerShell scripts to reduce manual interventions and streamline repetitive tasks.Customer Interaction and Coordination: Act as the first point of contact for all SQL Server-related issues allocated to your team, ensuring professional and timely communication with customers. Collaborate with the SME/Team Manager for escalations, providing detailed analysis and proposed resolutions. Provide guidance to customers on best practices, database strategies, and technical solutions when needed.Mentorship and Collaboration: Assist junior DBAs in resolving complex tickets, enhancing their troubleshooting skills, and providing technical guidance. Share knowledge with peers and juniors through training sessions, documentation, or informal mentoring. Coordinate effectively with other DBAs, SMEs, and Team Managers to ensure seamless operations across shifts and teams.Process Adherence and Reporting: Follow established processes, including ITIL-based incident, change, and problem management workflows, to maintain service quality. Maintain and update documentation for assigned tasks, incidents, and solutions for future reference and audits. Regularly review and contribute to process improvements and knowledge-sharing initiatives.Continuous Learning and Development: Stay updated on emerging SQL Server technologies, tools, and best practices to enhance technical expertise. Participate in training, certifications, and workshops to remain proficient in SQL Server administration. Qualifications 15 years full time education

Key Responsibilities: Monitor and manage Linux servers to ensure high availability and optimal performance. Implement, configure, and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus, Grafana, Splunk, ELK). Develop and customize monitoring dashboards, alerts, and reports for system health and performance. Analyze system logs, troubleshoot server performance issues, and take preventive measures.

Key Responsibilities: Monitor and manage Linux servers to ensure high availability and optimal performance. Implement, configure, and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus, Grafana, Splunk, ELK). Develop and customize monitoring dashboards, alerts, and reports for system health and performance. Analyze system logs, troubleshoot server performance issues, and take preventive measures.

Key Responsibilities: Monitor and manage Linux servers to ensure high availability and optimal performance. Implement, configure, and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus, Grafana, Splunk, ELK). Develop and customize monitoring dashboards, alerts, and reports for system health and performance. Analyze system logs, troubleshoot server performance issues, and take preventive measures.

DevOps Engineer Job Opportunity - CS Soft Solutions Role And Responsibilities Setup Manage AWS /Azure knowledge of issues related to build Cloud infrastructures using Ansible, ARM and terraform. Experience in tools like Jenkins, Grafana, Zabbix Redis, active , ELK , Apache, nginx, IIS K8. Must have Window, Linux server knowledge. Strong familiarity with web servers and load balancing technologies and autoscaling, blue green deployment Scripting/automation development skills (PowerShell, Shell, YAML, Python , Groovy). Mandatory Skills: Linux shell scripting Monitoring Tools Deployment Tools Azure Devops Apply Online Refer From Fields with (*) are compulsory. GET IN TOUCH Your Vision, Our Expertise Start Your Digital Journey Today Open chat Hello Welcome to CS Soft Solutions How Can I Help You

Key Responsibilities: Monitor and manage Linux servers to ensure high availability and optimal performance. Implement, configure, and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus, Grafana, Splunk, ELK). Develop and customize monitoring dashboards, alerts, and reports for system health and performance. Analyze system logs, troubleshoot server performance issues, and take preventive measures.

Key Responsibilities: Monitor and manage Linux servers to ensure high availability and optimal performance. Implement, configure, and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus, Grafana, Splunk, ELK). Develop and customize monitoring dashboards, alerts, and reports for system health and performance. Analyze system logs, troubleshoot server performance issues, and take preventive measures.

Key Responsibilities: Monitor and manage Linux servers to ensure high availability and optimal performance. Implement, configure, and maintain monitoring tools (e.g., Nagios, Zabbix, Prometheus, Grafana, Splunk, ELK). Develop and customize monitoring dashboards, alerts, and reports for system health and performance. Analyze system logs, troubleshoot server performance issues, and take preventive measures.

Conduct training sessions on DevOps concepts, CI/CD, automation, and cloud computing. Teach tools like Docker, Kubernetes, Jenkins, Terraform, Ansible, Git, and AWS/Azure/GCP. Provide hands-on labs, real-time projects, and practical demonstrations. Assess student progress through assignments, quizzes, and projects. Develop course materials, assignments, and live projects to enhance learning. Stay updated with the latest DevOps trends, tools, and best practices. Provide guidance and career mentorship to students. Collaborate with the placement team to help students prepare for job interviews. Requirements: Bachelors degree in computer science or related field. 2-3 years of experience with cloud infrastructure and microservices. Strong Linux/Unix administration and scripting skills (Python/Shell). Experience with AWS, Azure, or GCP. Experience with CI/CD tools (e.g., Jenkins, GitLab). Experience with monitoring tools (e.g., Zabbix, CloudWatch).

Provide L1 L2 support for Linux-based environments. Manage and troubleshoot Zabbix monitoring systems. Perform basic MySQL/MariaDB database management. Work with Apache and PHP (Minimum 2 years of experience required). Handle DNS and DHCP configurations and troubleshooting. Diagnose and resolve server-related issues efficiently. Ensure system uptime, performance monitoring, and maintenance. Required Skills Experience: Mandatory expertise in Linux, Zabbix, and MySQL. Good knowledge of PHP and Linux environments. Basic understanding of MySQL/MariaDB database administration. At least 2 years of experience in Apache and PHP. Strong knowledge of DNS and DHCP. Effective troubleshooting skills and problem-solving capabilities.

Job Purpose The Infrastructure Operations Lead is responsible for overseeing the day-to-day operations, maintenance, and support of IT infrastructure. This includes ensuring system availability, performance, security, and reliability across cloud and on-premises environments. The role also involves incident management, problem resolution, and operational process improvements to align with business and IT objectives. Ensure the availability, reliability, and performance of IT infrastructure, including on premises and cloud servers of Linux and Windows. Oversee the management of monitoring tools to track system health and prevent outages. Lead incident management efforts, including troubleshooting, root cause analysis, and resolution of infrastructure issues. Ensure compliance with IT service management (ITSM) processes, including change management, problem management, and service request fulfilment. Collaborate with internal teams and vendors to ensure SLAs are met. Ensure infrastructure security best practices are followed, including patching, vulnerability management, and access controls. Work closely with security teams to enforce compliance with security policies, audits, and regulatory requirements. Implement backup and disaster recovery strategies to ensure business continuity. Identify opportunities for automation in infrastructure provisioning, monitoring, and troubleshooting. Optimize operational processes by implementing best practices for DevOps, ITIL, and cloud infrastructure management by working with DevOps engineer and Infrastructure Technical Lead. Lead a team of system administrators, ensuring alignment with business goals. Provide technical guidance and mentorship to the team. Collaborate with cross-functional teams, including development, security, and cloud engineering, to align operational strategies. Maintain and improve documentation for infrastructure components, operational procedures, and incident reports. Provide regular reports on system performance, incident trends, and operational improvements to management. Providing support for AWS systems including monitoring and resolution of issues Optimizing the resources & work on resource tagging to allocate costs and for carefully planning of budgeting, governance, and reporting. Participate in and support capacity planning and the development of long-term strategic goals for systems and software in conjunction with end-users and department managers Collaborate with other teams and team members to develop automation strategies and deployment processes. Provide after-hours support for Infrastructure related emergencies as well occasional weekend maintenance Develop and maintain documentation about current environment setup, standard operating procedures, and best practices. DevOps knowledge is a plus Multiskilled person is preferred or must have attitude to learn multiple technologies Skills & Technical Competences & Behaviors Certification : VMware/ Nutanix, MCSE, Citrix, AWS, and Azure Certification 15+ years of professional experience exclusively as a Windows and Linux Administrator. 5+ years of experience as a team lead. Strong knowledge of IT infrastructure components, including networking, servers, storage, virtualization, and cloud platforms (AWS, Azure). Experience with monitoring tools (Zabbix, Prometheus, Datadog) and log management tools (Splunk, ELK). Have familiarity with MS SQL server, windows clustering. Experience with automation tools (Ansible, Terraform, PowerShell, Python, Bash). Hands-on experience with ITSM tools such as ServiceNow for incident and change management. Working experience in VMware vCenter, ESXi Environment and Nutanix Prism Element and Prism Central Aggressively automates repeated tasks to allow the team to scale with the organizations growth Experience working together with application owners, business units and 3rd parties to deliver shared goals Hands-on solution design skills and the ability to objectively quality assure 3rd party solution designs to ensure they meet business expectations. Fluent in English. Strong verbal and written communication skills to engage with technical and non-technical stakeholders. Bear personal responsibility and demonstrate quality awareness. Behave loyally and comply with rules, regulations and legal requirements. Experience in mentoring and leading operational teams. Ability to enforce ITIL-based operational processes effectively. Ability to troubleshoot and resolve complex infrastructure issues. KPIs In aligned with the business SLA agreement Always up Infrastructure Timely support to business requirements

Your Impact: We are looking for an experienced PostgreSQL database administrator who will be responsible for the performance, availability, security, and backup/recovery of clusters of PostgreSQL instances, along with the opportunity to learn to support Oracle and/or MS SQL instances. What the role offers: Setup and manage highly available Crunchy Data HA-based PostgreSQL clusters. Patch, upgrade, and maintain PostgreSQL software. Implement minimal downtime database upgrade using various technologies. Design and implement application specific data migration solution for database upgrade to minimize customer impact. Establish PostgreSQL best practices across various deployments Act as a Tech Lead within the team to drive our PostgreSQL delivery roadmap and strategy Pro-actively review database metrics, identify bottleneck, and tune the database/query. Configure and customize monitoring configurations for PostgreSQL databases. Implement backup / recovery strategies with point-in-time restore capability to meet customer's SLA. Periodically perform data restore to ensure recoverability. Implement/maintain data replication to disaster recovery environment and execute disaster recovery exercise annually. Automate routine tasks such as software installation, standby database validation, log rotation, security auditing. Develop and maintain documented procedures to ensure consistent and effective database operations in the team. Respond to page-outs as part of on-call rotation, perform incident recovery, root cause analysis, and identify and implement corrective actions. Act as PostgreSQL SME supporting your peers to provide expertise, input, and insights as needed Support database environments used by customer-facing OpenText applications aligned to our multi-tenant SaaS stack of products What you need to succeed: Bachelors Degree in Computer Engineering or related Should have at least 8 years of Information technology experience 3+ years of PostgreSQL operations experience Expert skills in setting up and managing PostgreSQL HA environment Expert skills in PostgreSQL troubleshooting and performance management Expert skills in PostgreSQL backup/recovery Strong Unix skills, especially in writing automation scripts for remote execution Proficiency in writing and optimizing SQL statements Ability to thrive in a fast-paced environment working on projects against strict deadlines Experience supporting enterprise level database environments Additional Value-Added Qualifications: Skills in Oracle database administration Skills in MS SQL administration Experience with Terraform, Ansible, or other automation technologies Experience with GCP CloudSQL or AWS RDS services Strong understanding of ITIL principles, certification is a plus Experience with database monitoring through tools such as Nagios, Zabbix, or New Relic.

Must Have: VMWare, HyperV, Terraform and any one scripting language like Shell, Bash or Python. Should have done DC automation projects as part of his work Develop, implement, and maintain automation solutions for data center operations. Collaborate with IT and operations teams to identify automation opportunities. Hands on experience on VMWare and HyperV. Design and optimize workflows for monitoring, provisioning, and managing data center resources. Write and maintain scripts in languages such as Python, PowerShell, or Bash to automate routine tasks. Use Infrastructure and software deployment using Terraform. Monitor performance and availability of data center systems and implement improvements. Conduct regular audits and performance assessments of automation processes. Ensure compliance with security policies and best practices in automation processes. Provide training and support to staff on automation tools and processes. Stay updated with industry trends and advancements in data center automation technologies. Qualifications Bachelor s degree in Computer Science, Information Technology, or related field. Proven experience in data center operations and automation (3+ years preferred). Proficiency in automation tools (e.g., Terraform, Ansible, Puppet, Chef) and cloud platforms (e.g., AWS, Azure). Strong scripting skills in languages such as Python, PowerShell, or Bash. Knowledge of data center infrastructure components (servers, storage, networking). Familiarity with monitoring tools and practices (e.g., Nagios, Zabbix). Excellent problem-solving skills and attention to detail. Strong communication and collaboration abilities. Preferred Qualifications Certifications in relevant technologies (e.g., AWS Certified Solutions Architect, Cisco CCNA). Experience with DevOps practices and CI/CD pipelines. Understanding of virtualization technologies (e.g., VMware, Hyper-V).

You will automate and streamline our operations and processes, build and maintain tools for deployment, monitoring and operations. You will also be responsible for automating the complete deployment, so that we can bring up or down the whole stack in a very short time. Key Tasks and Responsibilities: Automate, streamline all deployment activities Monitor all production instances for incidents and trends Implement best practices to ensure for an always-up, always-available service Ensure the SaaS environment follows all the best practices of security and is attack proof. Optimize cloud infrastructure to reduce TCO Work closely with Engineering to understand changes in each release and keep all tools up-to-date to ensure automated deployments Plan, execute all planned downtimes for upgrades, maintenance activities etc Own up all infrastructure related troubleshooting during unplanned outages Escalate and communicate issues timely and thrive to seek quick resolution Our Ideal Candidate Strong Linux background Strong security and networking background Knowledge of Chef or Puppet Scripting (Ruby, Python, Bash) Monitoring through JMX Monitoring system (Nagios, Zabbix) Ability to use a wide variety of open source technologies and cloud services Experience on AWS EC2 (or other private/public Cloud providers) Knowledge of best practices and IT operations in an always-up, always-available service BE/B.Tech in computer science or similar streams. Overall 4 6 years experience with a minimum 2 years of relevant experience in managing large AWS environments.

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : Infrastructure Service Management Good to have skills : NA Minimum 2 year(s) of experience is required Educational Qualification : Graduate Full time education for 15 years Summary :As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving software-related issues to ensure seamless operations. Roles & Responsibilities: Expected to perform independently and become an SME. Required active participation/contribution in team discussions. Contribute in providing solutions to work related problems. Proactively identify and resolve software-related issues. Collaborate with cross-functional teams to troubleshoot and resolve system problems. Document troubleshooting steps and solutions for future reference. Provide technical support and guidance to end-users. Stay updated on industry trends and best practices to enhance system performance. Professional & Technical Skills: Must To Have Skills:Proficiency in Infrastructure Service Management. Strong understanding of ITIL framework. Experience with incident and problem management processes. Good To Have Skills:Knowledge of cloud computing technologies. Hands-on experience with monitoring tools like Nagios or Zabbix. Additional Information: The candidate should have a minimum of 2 years of experience in Infrastructure Service Management. This position is based at our Bengaluru office. A Graduate Full time education for 15 years is required. Qualifications Graduate Full time education for 15 years

Project Description: Experience in Service Desk Management and Voice Support with strong communication skills Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team. Requirements: Excellent customer service skills with a high level of focus on quality First Point of Contact: Serve as the initial point of contact for end-users seeking technical assistance via phone, email, or in-person. Monitor IT infrastructure and applications using tools like CTLM, Centreon, Zabbix, and ITSM platforms (ServiceNow, SMAX). Handle incidents, alerts, and requests via ticketing tools, providing first-line fixes or escalating to L2/L3 as needed. Log and document incidents, generate reports, and track recurring issues to identify trends and potential problems. Maintain ITIL-compliant procedures and update service documents, SOPs, and KB articles. Develop dashboards for uptime, availability, and utilization metrics for infrastructure and applications. Collaborate with the monitoring team, manage shifts, and provide training and documentation support. Maintain and Update Service Documents and SOP. Responsible for identifying potential problems and/or trends of repetitive Incidents Preferred experience in cloud environments (OCI, Azure) and certifications relevant to IT operations and monitoring. Mandatory Skills: Good knowledge on Service Desk with written and oral communication skills. Proficiency in Operating Systems, Active Directory, VPN, ServiceNow, and ITIL practices. Experience with monitoring tools like Zabbix, SolarWinds, Centreon, CTLM and Nagios. Expertise in Excel reporting, PowerPoint, and SOP documentation. Ability to handle incidents, escalate issues, and ensure end-to-end resolution. Willingness to work in a 24x7x365 environment. Preferred skill: Experience in Mainframe Total Experience Expected: 02-04 years Minimum graduate in any stream.

Python, Terraform, Ansible, Docker, and Kubernetes. Require 5+ years in CI/CD, provisioning, monitoring, and cloud (AWS/Azure/GCP). Python, Bash & SaltStack expertise required.

Project Description: Monitor the events or alerts on monitoring tools, perform initial investigation, and raise with the Support team. Experience in Service Desk Management and Voice Support with strong communication skills Requirements: Minimum 1-2 Years experience in managing command center NOC activities at L1 or SME role. Help manage a team of Monitoring, who would be responsible for managing, incidents, Monitoring alerts, Event on the ticketing monitoring tools. Help the team to Log details of all incidents, Alerts/events and problems utilizing standard reporting methods. Help the team to Provide first-line fixes, utilize relevant procedures, or escalate problems. Use supplied checklists and ensure that the problems highlighted are followed up. Maintain procedures compliant with ITIL, the company s quality management system. Documenting and reporting on Monitoring team activities such as incident reports, problem resolution, and staff training activities. Develop key dashboards for service availability, uptime and utilization metrics and play the role for monitoring requirements for both Infra and Application. Strong Knowledge of Computer, IT infrastructure, networks, servers Monitoring tools like Zabbix, etc. along with their components. Escalate tickets to L2 and L3 as appropriate and follow up for the resolution. Strong working knowledge of ITSM tools like ServiceNow, SMAX, etc. Bachelor s degrees in engineering with relevant certifications in OCI AZURE Cloud environments equivalent experience Prior hands-on experience in troubleshooting production issues for multi-tenant, highly scalable applications, and persistent web-based IT applications Experience in OS platforms (Linux, Window and System Skills in z/OS etc. Strong oral and written communication skills to effectively engage, persuade, influence, and articulate technical issues and solutions to various stakeholders. Prior hands-on experience in troubleshooting production issues for multi-tenant, highly scalable application, and persistent web-based IT applications. Strong customer service orientation and the ability to build relationships across all departments. Maintain and Update Service Documents and SOP. Responsible for identifying potential problems and/or trends of repetitive Incidents Good knowledge on Service Desk with written and oral communication skills. Proficiency in Operating Systems, Active Directory, VPN, ServiceNow, and ITIL practices. Experience with monitoring tools like Zabbix, SolarWinds, Centreon, CTLM and Nagios. Expertise in Excel reporting, PowerPoint, and SOP documentation. Ability to handle incidents, escalate issues, and ensure end-to-end resolution. Willingness to work in a 24x7x365 environment. Total Experience Expected: 00-01 years Minimum graduate in any stream.

Job Title: Senior System Administrator Location: Pune and Bengaluru Experience: 6-10 Years ( Relevant Exp ) Salary : Upto 18 LPA Notice Period : 30 Days Max ( Immediate Joiners Preferred ) Job Description: We are looking for a highly skilled Senior System Administrator to manage, maintain, and optimize our IT infrastructure. The ideal candidate will have deep expertise in system administration, server management, virtualization, and cloud technologies to ensure the smooth operation of our enterprise environment. Required Skills & Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field. 6+ years of experience as a System Administrator in a complex IT environment. Strong knowledge of Windows Server, Linux, VMware, and Hyper-V . Hands-on experience with Active Directory, Exchange, Office 365, and virtualization platforms . Proficiency in cloud services (AWS, Azure, GCP) is a plus. Experience with monitoring tools (Nagios, Zabbix, PRTG, SolarWinds) . Expertise in storage solutions, backup technologies, and disaster recovery planning . Strong analytical and troubleshooting skills with the ability to work under pressure. Certifications such as MCSA, MCSE, RHCE, AWS Certified SysOps Administrator are highly preferred. Key Responsibilities: Manage and maintain Windows/Linux servers, ensuring optimal performance and availability. Oversee system security, including patch management, antivirus, and access controls. Implement and monitor backup and disaster recovery solutions. Manage Active Directory, Group Policy, DNS, DHCP, and other core infrastructure services. Troubleshoot complex system issues and provide root cause analysis. Automate administrative tasks using scripting (PowerShell, Bash, Python, etc.). Ensure compliance with IT policies and industry best practices. Work with cross-functional teams to support cloud (AWS, Azure, GCP) and hybrid environments. Monitor system performance and conduct capacity planning. Document system configurations, policies, and procedures. Provide mentorship and technical guidance to junior administrators.